I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

John is the penultimate listener. He has intuitive knowledge of the details of Insurance and has my…read moreinterests in focus each time we talk or meet. Highly recommend and refer friends and acquaintances to him.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a Native New Mexican and live for my family and friends. I enjoy my daily interaction with the customers and earning their trust.

This company attempted to change my insurance coverage and carrier without my permission…read more Repeated phone calls that were not returned produced no results. I finally reached someone who offered no adequate explanation so... I changed my policy to a different company. In the future I would suggest to Brown & Brown that you try returning phone calls.

I recently used Brown & Brown to purchase an auto policy. My agent at Brown & Brown was extremely…read moreefficient and effective, and she called me back with several great quotes shortly after I gave her my car's information. Not long after purchasing my policy, I needed to make a change to it, and my agent was very responsive over email, as well. I really appreciate having a local agent who can service my policy, and I would highly recommend Brown & Brown's services.

4/2/25 Sadly I would have to warn anyone considering Paul…read moreGallegos State Farm Agency when looking for an insurance agent. I have been a customer/client of state farm for 41 years. My agent prior to Paul was his father, Reggie. I will say my experience with Reggie was stellar so when he retired there was no question in my mind but to stay within the family business and continue on with Paul and his staff. I did not have much interaction with Paul and his staff since we switched over, but we did have to reach out when my daughters moved out, bought a house, and needed a homeowners policy of their own. At that time the staff asked if we would like to move my daughters vehicles over to their new homeowners policy. We said we would take a look at a quote. We did not get a quote, they were switched with no communication as to what the change was going to look like. Needless to say one of the vehicles premium doubled. We tried tirelessly to get in touch with Paul and staff to understand this change and to our disappointment the finger was pointed at us saying that calls/emails to us were not returned. We did not receive any calls or emails and when asked to provide us with those nothing was ever provided. We made several attempts to resolve the issue but there was no follow up on the part of Paul and his staff. I have spent several hours switching my policies over to a new agent, not to mention the time I spent with Paul and staff to resolve this issue. The customer experience was very disappointing given my loyalty to his agency. Just be warned you are just a number to Paul he does not treat you like a valued client.

I just moved to Albuquerque from Boulder, CO and chose Paul Gallegos to be my state farm agent. I…read moreworked directly with Ashleigh who was very nice, knowledgeable, and a huge help. With this being my first time getting my own insurance policy, they made it really easy! And Paul is the man! He hooked me up with a free car wash!

"Roberta is such a kind and caring insurance agent who truly looks out for you. She makes…read moreeverything feel easy and stress-free--I highly recommend her!"

One day I actually spoke with the mysterious Robert Pratt. I thought he was an imaginary figure…read morefor a long time until he actually answered the phone one day. Very friendly person. Over the years I have spoken with Roberta. She is THE BEST! Always willing to go the distance to take care of me and all of my insurance needs. I really love the roadside assistance they offer with my vehicle and renters insurance as well. The roadside assistance is such a good plan. I had AAA in the past, but am very pleased with State Farm. I would highly recommend Robert Pratt and State Farm Insurance to anyone looking for insurance.

I had the same allstate agent for thirty years and he retired and the books were sold several times…read morewith in allstate agents, I finally got an agent that answers the phone, has someone in the office that did exactly what I asked them to do when I asked them to do it. If your not happy and need assistance call the Fernandez agency and get the help you expect from a Allstate agent. Houses, rental, car all with this agency!

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​