I ordered an arrangement for a funeral to be held at 3:00 today. I received the confirmation email…read moreand when I did not receive a delivery confirmation email today by 1:00 I called to confirm the delivery. A gentleman put me on hold to research my order and came back and told me the delivery team didn't not have the flowers I had requested so they did not fulfill the order. No phone call, no email, no opportunity to change the flowers or call another florist to handle the order. Just ignored it and went about their day. He told me they sent an email refunding my card but no, they did not and still have not. Not even an apology. Absolutely inexcusable!

I have ordered from Mrs. Eva many times. She creates the most beautiful arrangements and potted…read moreplants around. And she has reasonable prices. I have never had any problems or complaints. I give Mrs. Eva five (5) stars.