1. Farrell-Calhoun Paint

    1. Farrell-Calhoun Paint

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    Ridgeland, MS

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    Farrell-Calhoun Paint

    3.8 (6 reviews)
    Open 7:00 am - 5:00 pm
    Updated 3 weeks ago

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    Ask the Community - Farrell-Calhoun Paint

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5(26 reviews)
    2.4 mi
    $$

    First off I interviewed for a job this morning with this Lowes. I got offered the job the back…read moreground check was done and I was told to report at 2 pm? I thought paperwork. Well it was a drug screening! I'm ok with that I'm drug free but it was a buccal/ mouth swab with saliva. I have dry mouth syndrome. I told them that. After 35 minutes of this swanb in my mouth they cancelled the screen! Too dry not enough spitt! I offered to pay for a blood test urine test because I have dry mouth disease! No other options! Looked for an email for corporate but this is the only platform I found with review potential. I believe this is discrimination just because I don't produce spit! They should offer a second choice! Alicia was terrific but she was following guidance! Jennifer the hiring manager was a beautiful person I would have enjoyed working for her! they didn't move forward with the job offerr and I spent 4 hrs and 3 gallons of gas today and no good fortune. Lowe's corporate needs to change this policy! Any suggestions ?

    I am writing to publicly report an appalling series of failures, mismanagement, and unprofessional…read morebehavior I experienced at your Ridgeland, MS location (Store #2622) on November 24, 2025. My purchase consisted of a refrigerator, over-the-range microwave, and gas range, totaling $1,880.28, which I paid in full at the time of sale. Before I continue, I want to commend Sales Associate Leonard (#921214) for his excellent service. He was courteous, knowledgeable, and the only helpful employee involved in this transaction. Unfortunately, the same cannot be said for the rest of the experience. I worked with Carrisa, who identified herself as a department supervisor, to finalize my purchase. I clearly provided the correct Mississippi delivery address in Jackson, MS 39206. We completed the installation contracts, and I asked how delivery would be scheduled. Carissa dismissed my question and said Lowe's would contact me. Just hours later, I received a delivery confirmation -- to a completely incorrect address in South Fulton, GA. I never provided that address, nor was this order intended for Georgia. When I contacted customer service, Donna (#4011217) attempted to correct the store's error and then escalated the issue. Carissa advised that because the store manager was "not available," the Assistant Store Manager instructed her to cancel and re-bill the entire order -- meaning Lowe's expected to charge me a second time while I waited up to seven business days for the original nearly $2,000 to be refunded. This is not a solution. It is a burden placed entirely on the customer to fix a Lowe's error. Despite there being ample time before the requested delivery date of December 3rd, I was told that correcting the address was "not possible." Carissa then transferred me to another associate, Karen, whose curt and dismissive behavior was shocking. She insisted that although the error was the store's fault, it was "human error" and that this is simply "the Lowe's way" and has been for 20 years. When I stated that I wanted the order canceled and refunded due to their refusal to correct the mistake, she replied "OK" and hung up the phone. Repeated attempts to call back were met with transfers and disconnections, forcing me to go through customer service again to obtain proof of cancellation. Your team did not just mishandle a sale -- they demonstrated a complete disregard for customer trust and for basic professionalism. I was prepared to give Lowe's substantial future business, as I own and am renovating multiple properties. However, based on what I experienced, I no longer trust Lowe's to handle large purchases responsibly. I am requesting that district leadership address the conduct and training deficiencies among the employees involved, specifically: The Assistant Store Manager who declined to come to the phone or assist Supervisor Carrisa, who failed to properly manage the transaction and refused reasonable corrective action Karen, whose rude and unprofessional behavior was wholly unacceptable. DO NOT trust this store with any high-value delivery or installation purchases. Their handling of my order demonstrated a complete lack of integrity, accountability, and basic competence. At this time, I still have not received my refund, and I am now considering retaining an attorney to resolve the issue. Buyer Beware !!

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    Farrell-Calhoun Paint - paintstores - Updated September 2026

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