I know everyone has a bad day now and again and doesn't feel like being at work, but when someone…read moresays hello to you I feel like you should respond regardless. Said hello to the cashier and as he stood leaning on the counter ignored me. Therefore, I said hello again and he be grudgingly said hello back. Just seems in this day of times that people don't appreciate their jobs. I wish everyone to work in a position that they actually like even though I know that's not possible all the time.

I visited this location on April 22, 2021 to get my Covid card laminated. This was my first visit…read moreand a manager was instructing the cashier on how to do something but never acknowledged I was standing there. She or he did not say we will be right with, just nothing. Then he laminated my card and cut off some of my information so now I have to return to another Office Max to get it done correctly. I will not be using them for this service ever again.

My home was damaged during Hurricane Helene. Documents…read more supporting this were sent to my phone electronically from insurance company. Since I needed printout from phone I went to Office Max. Khia and Khalil were very helpful in securing information I needed to support my claim. They were both very courteous, helpful, and professional. Waiting time was minimal. Khia and Khalil are definitely an asset to the operations of Office Max!

Every time I come here to just get something printed in black in white on regular 8 x 11 paper it…read moretakes over an hour. There is always only one employee in the printing station no matter the time of day and she is extremely feisty and doesn't seem to appreciate her job. I know what it's like in customer service when you are understaffed but it should never reflect in how you treat a guest. I refrained from posting this review the last time because I felt she was having a bad day but two months later and she still presents the same attitude. If you don't enjoy your job just let it go sweetheart.

"Customer Service skills needed" I was disappointed with the…read moreservice I received on 12/1/25. I went into the local store to pickup labels that were paid for online. As, I approach the counter...(Edwin) proceed to help. In the meantime a previous customer returned. He asked this customer what did he need and left me standing there. No customer service skills at all. After, waiting 5-7 mins on the previous client...he asked me what the name was again. I proceed to give him the information again. During this time a second customer comes in and states( I'm in a hurry can I just pick up my Christmas cards) and Guess what? Edwin walks away for the second time. Bad customer service skills. This is why I travel for my service. We need to think about others when working in the PUBLIC. This place needs customer service training ASAP!!!!

"Disappointment Depot" Have visited in the past, but nothing…read morehas stood out as anything but less than average place (would be getting 3 stars as average). This past Saturday, all I wanted to do was print out a couple of resumes . . . had to wait awhile at the register (no real line) to get noticed . . . manager was working on pricing, but seemed more concerned about leaving for the day than helping--she was right next to me but didn't acknowledge me at all. Two ladies at the copier area where I was waiting were lackadaisical and finally had me trying to pull up Google Drive on their computer. After the website spun for quite some time, and my husband emailed my resume, they mentioned that the server may be down. We tried a couple more times to get connection with no avail. The lack of care was palatable and my husband was pacing back and forth as it shouldn't have taken as long (this was our first stop) to print out a couple of resumes. Management should have been more proactive on the fact that the server was down or some kind of communication that it may take a (real long) while. Finally I determined that going to the local library may be the better option on a weekday.