Always the best service! So grateful for Dawn and her team of experience staff. We have used them…read moretwice to purchase homes and I'm they will be only choice for any future needs.

I'm a customer. When you need to move on a refi or having…read morefinancing ready to go on a loan, you've usually made up your mind and these days, delays will cost you more. Acquiring solid financing, meaning your lender is anticipating your borrow begins with those people like Tom, Dawn, and Renae and the rest of C&S crew who can get you there by utilizing their knowledge and experience; and I mean really good experience, but yet staying connected and educating themselves and each other daily on the trends of the mortgage market. Their diligence to stay ahead of the game will be to your benefit. You can't just borrow anymore. If you don't know this, you should because you can lose your one chance at getting what you've worked so hard for by letting your loan app get run through the mill, so to speak, and it affecting your FICO. Some of us run real close between a decent score and a mediocre score, so don't throw away your FICO points on loose ends. Let this company package it nicely and most attractively. There is a lot of professional advocacy involved and intermingling between those colleague specialists involved in getting you that loan, and trusted relationships are at play in their circle of "know how's and know what's and know when's" so your loan application isn't flying around Willy Nilly in someone's internet space who cannot remember who you are by tomorrow. Many other companies have no personal interest nor liability to your securing money safely. It's a big risk and it's a real risk because your paperwork is moved via the internet to anyone they do not know. So it's not about speed as much as it is about completion. I myself, am not a wealthy borrower, but I am what you call a Quality Cheapskate; I want the best I can get for a fair price and Tom's humor and ability to communicate to me how to I can do that has given me a home that I thought I would never have again after divorce. Forget that; I'm better off than before. I have been a customer of this company for 10 years and Tom has never let me waste money because he does find the best way for his clients, and he's a guy who likes the big puzzle so a little maze never got in his way to bring a loan to completion. The one thing I do want to say, though they carry the complexities of accomplishing a good loan, as a client, it is soooo easy and most of your work you can do by scanning. There's very little or no running around. I have lived throughout the San Gabriel Valley as well as South OC and everything is done at home or on the phone and their system is very securely encrypted. Even the Notary can come to you if you want. I've met my Notary in front of a food truck in LA during lunch hour in DTLA while being a train commuter from Irvine. I just simply did not have the time so they sent the paper to me. I highly recommend this company and thee nicest people who work hard everyday and know how to relate to their diverse customer lifestyles, so there is no reason to think it will be impossible for you. Nancy Snyder PS I'm not correcting any grammar...

William was amazing, very professional and knowledgeable. He gave excellent advice and really…read moreconsidered options in the customers shoe. Highly recommend him!

Dale is my loan officer for my 1st and 2nd property and he is very professional, detail-oriented,…read moreresourceful, and knowledgeable. He is on top of everything and able to save me from missing deadlines multiple times. Because of him, I am able to lock in a relatively low interest rate and closing cost. He even followed up with miscellaneous after the house was closed. Top notch in communication and sourcing. Prompt reply on email and text even after office hours. I can't speak highly enough about him! I will highly recommend him and the East Star team to any of my friends who are buying a property.

We've worked with Darren for a year now. He is so on top of it! He's helped us not only with…read moregetting the best mortgage rates, but he also helped us catch mistakes that our real estate agent made. He's always available to answer any questions we had, and always had our best interest in mind. We totally trust Darren and will come back to him to refinance in the future.

It has truly been a wonderful experience working with Walter, Gorden, and rest of their team on my…read morerecent refinancing. They made the process very easy with providing a list of documents required by the lender, clearly laying out the expectations, providing me with status updates of my application, and answering all my They are extremely professional and knowledgeable, and also offer an excellent APR. Thank you, Walter and Gorden, for an outstanding job!

THESE ARE YOUR PEOPLE! As a first time buyer, I was shocked at how incredibly easy Roger and team…read moremade this process. I'm a millennial on the younger side, and was extremely impressed that they had their own app for handling paperwork (uploading documents, signing forms, etc.). So in my busy schedule, I was able to get pre-approved, with under writing for our home within 2 days. They are top of the line with communication, transparency, and efficiency. Without this group, I don't think I would have been able to even make a solid offer in ample time, let alone get this home that we wanted so much. If this process was as amazing for everybody, I think there would be a lot more homeowners in this country!

I never thought that I could **own** a house in SoCal because of the insane expensive housing…read moremarket here. And, I didn't have the strongest credit history. Not a lot of money to put down. Basically everything stacked against me. But. A personal friend and mentor recommended Manuel and I decided that it couldn't hurt to meet with him. I have a great job, and a little money to put down. Manny ran some numbers and immediately approved me. He recommended a realtor. I put my trust in him, and literally 40 days later, I closed escrow on my first house ever. The team at GEM Mortgage was friendly, knowledgeable, efficient, kind, patient, smart, and helped guide me through the entire process. They truly cared about me, my fears, my journey, and my results. I ***highly*** recommend. Whether you've bought and sold several properties or are thinking about trying for your first. Call Manny. Meet with Manny. Trust Manny. I promise, you won't go wrong.

Alan Lee is amazing. Super knowledgeable, quick and helpful. Been working with Alan for roughly 6…read moreto 7 years and have had 12 transactions completed. Definitely recommend Alan to friends and family.

Alan is a Godsend! I…read moream a first time home buyer and unfortunately made the mistake of trusting the first mortgage agent that sounded confident and friendly. I initially applied through the chariot bank because they were the home seller's preferred lender. The agent sounded smart and attentive on the phone so I trusted him. Unfortunately he made a tiny mistake, resulting in me running around each day obtaining documentation after documentation and still ended up with the denial of my loan and the loss of $900 application fee. I did not know this at the time, but apparently this bank is well-known for its irresponsible pre-approvals and haphazardly dragging out the loan application process. One would think they'd show their customers more respect after a major scandal and a public apology campaign. Just when I was about to give up this home-buying mess, my realtor introduced me to a friend who was Alan's client. Alan was extremely responsive with phone calls, emails, and texts. He paid close attention to detail and is always one step ahead of you. He picked up the mess and got my loan approved in 7 days, 3 days before I lose my earnest money deposit! I cannot thank him enough for making my home purchase happen! I will not hesitate to call up Alan if I ever need to buy another property again, and I highly recommend him to anyone who is looking to buy a home!

I was looking to refinance my house, and was referred to John Rock at First American Loans. I can't…read moreexpress how thankful I am to them. The staff is amazing John Rock, Christina Nunez and Luis Madrigal did the impossible. I had been told by other lenders that there was nothing they could do for me in getting me out of the situation I was in. John and his staff not only were able to get my refinance done , they got it at a lower rate than I even thought I could get. Throughout the process they kept me informed and made me feel very comfortable. I highly recommend them!

Last year I was trying to refinance, I had a bad experience with Assent inc the loan officer…read moreKhashy made me believe everything was going smooth but it turns out to be a nightmare this guy didn't know what he was doing he wasted my time, I wasted $585 on a appraisal and at the end the refinance didn't even go through.. I went with First American home loans, I met with Luis Madrigal I told him my situation he was able to work with me, I refinanced for 30 years he gave me a good rate 3.2% he kept his word I didn't get no surprises. If you call him or text him he will answers your phone calls and text messages right away he keeps you update, he's very honest has good customer service and he goes out of his way to make it possible. I would highly recommend Luis Madrigal if you want to refinance. He started my loan in August my loan closed this month was funded today, I'm very happy everything went through and I was able to cash out and pay some bills .. Thanks for making it happen!!

We did not ever use a mortgage broker in our decades of loan applications and refinancing as we did…read morenot think they would come through for us. We were using Cashcall so often a decade ago but my sister suggested we use Mike Muehler. My business partner uses him, my sister did a few times and so did her daughter. We decided to apply for a loan refinance. We were delightfully surprised that everything went smoothly from loan application to closing escrow. We would not hesitate to use Trilogy Mortgage over and over again. It was a great pleasure to work with him!!! We highly recommend Trilogy for any of your residential loan needs.

We've used Mike Mueller before when we refinanced our condominium last year. Our experience with…read morehim was solid, so we decided to use him again as our lender when we decided to put down an offer on a new home. Our offer was approved, and escrow commenced, a 21-day escrow! Off to the races we go! From the onset, Mike was super responsive to all our questions. He was always reachable by phone, e-mail, and text no matter the time of day. While the process was stressful (combined with the fact that my wife was due to give birth to our second daughter right after closing!), it was always a pleasure to talk to Mike as he alleviated a lot of our concerns. He's extremely knowledgeable about this process and ultimately got us a great loan. We closed escrow within the 21-day timeframe. We just moved into our new home this past weekend! If you are looking to buy or refinance, or whatever your real estate needs may be, you need to call Trilogy Mortgage.

When my wife and I purchased our first home together, Jeannie and her team went above and beyond to…read morecare of us. The team was organized and was able to get our loan done within 2 weeks of our initial application. It was done so quickly that the seller asked us if we could wait another week! I would highly recommend them to all my friends and family.

I just got a new mortgage from CW Funding. Their professionalism and punctuality are second to…read morenone. They worked very diligently and efficiently to get the funding on time with lowest rate possible. I've been using their services for more than 15 years and they impress me every single time. Mr. Mathew Shin and his partner Jeannie Mun and the rest of the team will work hard to make your dream house come to reality. My highest recommendation!!!