Again the need to justify your actions as well. First off…read moreyour not the only one that was in the military. Using that as your justification for this is an embarrassment. Yes you are correct in stating I already had the boot and you would not warranty it. That is a correct statement. I DID speak to you. The scheduled time was not by you but by the person that called. You however stated it would be done in at least 1-2 hours once started. You did say you could pull your tech from another job. You were told originally I had to leave by 4 when I called you to see why no one had showed up. Not go to work but to leave. I had taken off work to wait on the tech. It was just after 3 pm at the time of that conversation and it would take approximately 20 minutes to get to me. So it would not have been done before I had to leave. I wasn't risking having it taken apart then having to leave with it apart because I wasn't risking not going to be back for several hours. Price wise you stated nothing originally about a discount nor explained diag fees and etc. You were told up front make model and I had the part. I asked how long and how much. You replied with how long and price. Which is very comparable to others. Honestly it was a hair cheaper. 9 bucks cheaper with NO discounts from the other companies that quoted me. Yes he is correct I believe in my google reviews. Because thats all he can find under that name. Im not leaving a 5 star review for anyone because they answered the phone or did the job requested as they should. Now issues, or going above and beyond then yes I will leave a review. And again he did offer to pull a tech. He did state he would do that. However that was after our initial conversation and I told him I would have to find someone else because I couldn't wait. He called me back to tell me that. By then the timing was not going to happen and I definitely did not want a rush job. And as I stated before he nor the girl was rude in any way. I do believe he was professional in handling himself over the phone. ORIGINAL POST Does not schedule or communicate with clients well. Appt for 2pm. I had to leave by 430pm. Was told not a problem and will be done by then. Took off work half a day to wait. No show at time scheduled. Made contact 1 hr later after waiting on hold to be told tech is behind. No communication to inform me. Get told he can be there by 330. When setting up appointment I was told 2 hours and it would be done. Offers 20$ off to reschedule. Already lost 4hrs work to loose another 4 hours work to see if they show up again. 8 hrs for 20$. Insulting. Do not recommend using this company.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Beaumont you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

We had a very bad experience with Bubba's Appliance. They charged us $400 total to diagnose and…read more"repair" our refrigerator, but the issue was never fixed and returned within days. After taking our money, they stopped responding to our calls and we have been unable to reach anyone for a resolution. Based on our experience and similar stories from others in the community, this feels extremely unprofessional and misleading. Be very cautious before using this company.

Refund for ordering motherboard to repair our whirlpool dishwasher from June, 21 2025. (The day…read moreStephen Halbert stood in our house when the payment was made) If you want to settle this claim like an honest business owner refund the money & our business is over. Or have the professionalism to call my cell. I have ALL documents in hand to take to the Better Business Bureau tomorrow. I don't think we need to handle this that way. Just refund the $300.00 Corbin Halbert via PayPal so we can move forward & part ways. Aug, 03, 2025

Awesome service, from the first phone call to completion of repair! Fair pricing! We have their…read morenumber saved for any future repair needs!

Ron came and serviced my refrigerator today. He was very personable. I felt very comfortable with…read morehim and felt that he was a very honest person. He did a great job with my problem and wasted no time. The price was very reasonable. I have put this company in my phonebook. This will be my go-to company from now on for any future services on any of my appliances. Thank you PartsHub for being a company of integrity. Thanks to Ron for doing a great job.

Our Kenmore wall oven started broiling when set to bake which would burn the food. I would reset…read morethe breaker, but the problem kept recurring. When I called Mr. Steward, he was familiar with the problem and sent out Jason, a former Sears appliance repairman. Jason pulled out the damaged part and spent some time trying to find a replacement part. He was finally able to locate a repair business in Austin that rebuilt the part plus a 2-year guarantee. Jason returned and replaced the refurbished part, and the oven works like new. As a new oven would cost several thousand dollars, I was pleased with the cost and the great service. Mr. Steward also gives first responders, Veterans and the military a 10% discount. I highly recommend Steward Appliance repair and will use them in the future if needed. Lanny Brown

The repair man misdiagnosed the problem wrong 2 or 3 times for my washer . When he got the…read morediagnoses correct he said it was his fault and he spoke to the office or manager and they would come back out as soon as the correct part came in & fix it no charge . My wife just got a text reminding her of our scheduled appointment today and that there will be a diagnoses fee and service fee. Do not use these people for house calls . I have been dealing with them for several weeks now , this is ridiculous .

I highly recommend Vector Appliance Repair. I needed a refrigerator repaired. Vladimir was quick…read moreto respond, able to come out on short notice, and quick to identify and repair the issue. I felt like the price for the repair was fair.

Victor is on time and very professional. He fixed our problem with our dryer without having to…read moreorder any parts. The $50 fee to come out is used towards any work done. We will use Victor again if we need any work done on our appliances.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

BUYER BEWARE Complete and total rip off almost criminal!!…read moreWe gave them an opportunity to repair our Frigidaire refrigerator Without removing any panels or inspecting any internal components, they quoted a repair of $2300.00 we declined We requested a quotation from a different repair company and received a complete diagnosis that included , removing panels and inspection and subsequent repair for $840. Same diagnosis, 1/3 of the price BUYER BEWARE

Dryer went out last night. No heat. It's a Speedqueen so it's hard to find someone to repair it. In…read morefact I started looking for a replacement. Called 3-4 other appliance repair places with either no response or won't work on it. Called them and they told me they work on all brands. Sent out a technician right after lunch. He checked it out and told us the problem and what it would cost. Very fair price. Repaired in about an hour. Told us the cause and what we can do to prevent it from happening again. Definitely would be the first place I would contact for any appliance repair

was recommend by a friend and was so glad i listened! The technician Koby came out to fix my washer…read moreand was very efficient and friendly. Compared to other companies i was speaking with before i was very pleased with their prices, will be a loyal customer :)

Needed a thermal fuse for a dryer. Tried Lowe's, Walmart, Conn's and Best Buy and none of them…read morecarry the part in store for some reason. Called Buckley, he had the part and was nice enough to let us swing by to grab it. Thanks!

You have appliances that need to be fixed you need to call Buckley, they were professional, timely…read moreand they got the job done. The only reason it took two weeks was because they had to wait for the parts to arrive. When the office called and said they would be here between seven and one both times they were here at 7:30. Two man team came in and got it done. I can't thank them enough, we will be having a wonderful Thanksgiving Day because of them. T & Mike B.