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Recommended Reviews - Fawlty Towers
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9 years ago
Fawlty Towers is a charming little inn with great potential, but lacks in guest service. Upon my arrival, I was greeted in the lobby by a tall, sweaty man with a mustache who seemed rather uptight and on edge. He was very nice and accommodating but quite distracted. While checking me in, he briefly darted into the back office and whispered to someone in a hushed tone something that sounded like "high-class guest" but I couldn't hear the rest. My bags were taken up by a kind Spanish guy who didn't speak much English, the concierge man was very strict with him and tried his best at speaking Spanish. The bell man only understood what to do when the tall guy ran up and down the stairs repeatedly shouting, "BAGS. UP. ROOM. EL BAGO- UP- EL ROOMO." The rooms are a bit old fashioned and smell kinda weird but you adjust to it. What I didn't adjust to was the sound of the concierge man yelling and running up and down the halls. Look out for this guy if you stay here. I swear, he's so uptight that if you stuck a lump of coal up his butt in two weeks you'd have a diamond. His wife, however, is very nice and really much more accommodating than the others. She helped me locate the dining room at breakfast time, which was a completely different story. I woke up on my first morning there and went downstairs expecting a peaceful, quiet breakfast. Oh my god I was so wrong. First off, the Spanish bell man was in charge of making breakfast since this place is so understaffed. I'm guessing the food orders got lost in translation because it was 9 am and this guys serving steaks with mashed potatoes. He's running out of the kitchen putting out plates of food so fast, he doesn't stop to hear people asking for eggs and coffee. The final plates are brought out and all the guests are utterly confused. The bell man stands in the middle of the room just as the concierge man walks in, he stands there smiling as if to say, "look what I did!'' Within three seconds, the concierge has the bellman in the kitchen and all I hear is shouting and dishes started being thrown throughout the room. Needless to say, I got the hell out of there by that afternoon. If you decide to stay here, all I can tell you is this: get ready for a wild ride. read more
11 years ago
I came to this hotel looking for an authentic English guesthouse, and a little rest and relaxation after my very busy schedule. But from the moment I arrived I was treated with disrespect and discourtesy. When I arrived I was left waiting at the desk for several minutes while the married couple that ran the hotel bickered over who was going to check me in. After checking in I was subjected to more yelling as the owner was incapable of carrying my baggage himself and continued to scream for some poor bloke named Manuel. When the poor man came running the screaming only got worse because he barely spoke English but the owner thought yelling at him would make it clearer. I offered several times to carry my own baggage but the owner physically took the luggage out of my hand. I tried leaving at that point but he pushed me up the stairs into my room. I left the next day. It was a very aggressive atmosphere and I would avoid this hotel at any cost. Trust me your car would be more comfortable, it certainly was for me. read more
11 years ago
My stay at Fawlty Towers was rather, unbearable. The customer service at the front desk was unpleasant! The manager, Mr. Fawlty was very irritable with me when I was simply trying to book a room. He constantly kept getting a phone call, and would choose the phone call over me. I found it to be extremely rude. The customer should always be your number one priority. And the rooms - don't get me started. I paid for a more expensive room with a breeze and the window was broken! So he switched me to a "better" room for a cheaper price and it ended up being the EXACT SAME ROOM! I feel like I totally got scammed for my money. During the day, the only thing I did enjoy was my meals. And that is only because Polly was a sweet and attentive server. But Manuel, can barely speak English and I always heard Mr. Fawlty yelling and belittling him in front of costumers which I found to be completely unprofessional. They will not be seeing me stay at this hotel again, even if someone paid me! read more
11 years ago
I just wanted to have a nice vacation at a quite, quaint, English hotel and have my days filled with relaxation and fun memories before my business meeting on the final day of my stay. However, being a guest at Fawlty Towers, my vacation was everything but! Basil Fawlty, one of the owners of this establishment, is a short tempered man who seems to be too busy to assist the average customer (unless you are a person of extreme wealth and power). However, his wife Sybil Fawtlty was able to kindly assist me in booking a single bedroom. Good thing I brought my English-to-Spanish dictionary, I was able to tell the kind bellhop, Manuel, where to deliver my luggage (or "case" as they called it.) I have no idea why the Fawlty's would hire a man that knows little to no English, but anyways.There seemed to be a lot of commotion in the hotel lobby, so I figured I wouldn't bother Basil or Sybil Fawlty with any other requests and kept to myself. Although, I did have one simple request. I had an early business meeting at 8am and requested a phone call to be made to my room to wake me up. This phone call never came and I was late to my meeting! Oh well! Mistakes happen! read more
11 years ago
If you are looking to have a good relaxing time on your vacation i suggest you do NOT stay at the Faulty Towers. I would describe my experience as a horrid one. Upon Arrival I was not greeted at all but i did here bickering between the owner and his wife. Then a man who spoke no english came out to grab my bags, and when i tried to tell him one of them was to stay in the car he didn't understand and grabbed it anyways and we wrestled over the luggage for a few seconds until the owner Basil came out and put an end to it. What I found peculiar was that not even the owner could communicate with the man, poor thing. I then went to my room and went to bed because I had arrived pretty late. I planned a wake up call for 6am because I had a scheduled tour early in the morning...well, i missed that tour and woke up after it had already started because NO ONE BOTHERED TO CALL MY ROOM. I went down to the desk to say some thing and was ignored. Basil and his wife just continued to argue and when i interrupted them to let them know I didn't receive my wake up call thy were very rude to me. Its like they don't even care about customer service AT ALL. Those people don't know how to run a hotel and therefore shouldn't! read more
11 years ago
All in all, my stay at Faulty Towers wasn't unbearable. The building itself was quite lovely and the rooms were very quaint. I was expecting a relaxing, simple get-away but the second I walked in the door the owner and employees seemed like they were dashing about trying to keep the sky from plummeting on their heads. In fact, I give a warning to any young women staying here alone, be a bit leery around Mr. Fawlty. The whole time I was there he seemed to be oggling at this Australian girl (the fact of which his wife didn't seem too happy about). I went about my business and thought nothing of it until I heard a scream one night while I was in my room. It seemed like the filthy old bugger snuck into her room and was peeping at her while she slept. Even though she passed it off as a simple mistake I'd be keep an eye on ole Basil, and try to brace yourself for the heart attack when you find a disheveled old man staring down the hall from the stair case at the crack of dawn like he hasn't slept all night. Take solace in the fact that that's the man you're paying. read more
More info about Fawlty Towers
102 Temple Street
Sidmouth EX10 9BJ
United Kingdom
Directions
01395 578414
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Hours
What time does Fawlty Towers open?
What time does Fawlty Towers close?
Other Amenities
Does Fawlty Towers have free WiFi?
Yes, Fawlty Towers has free WiFi.
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
9 years ago
Yelp Review 7/21/17 Over the hotel is up to par. I do find the owner Mr. Fawlty a bit of sour man who seems to always say rude remarks with a smile. Mr Fawlty has a very short temper and is always abusing his staff physically and emotionally. The nice sweet waiter Manuel does his best but Mr. Fawlty is always hitting him and talking badly in his regard. Polly is nice girl but she too likes to use rude remarks and smile in your face. Polly also leaves her sketches around but sometimes I think she does it on purpose to show Fawlty Tower guests how she truly feels about her bosses by drawing cartoon characters of them in strange setting. Mrs Fawlty isn't much better of a person although she does seem to treat the guests with respect. She doesn't seem to do much besides order Mr. Fawlty around, talk on the telephone, and worry about her nails. She spent some time in the hospital recently because of her toe nail although I think she needs to see a specialist to help that dreadful laugh. The food is rather terrible and they don't seem to be able to find a good chef. Lately Mr Fawlty has been wearing something strange on his head and the decorations in the lobby are very disturbing but I seem to like it here so I keep coming back. read more
11 years ago
There is NO possible way to get any rest or relaxation in this hotel!! It is a mad house!! The owner, Mr. Fawlty is constantly doing 5 things at once, he totally berates his staff and is extremely rude to the guest at the hotel! If I stayed here any longer I would not only have a full head of gray hair, but I would have to check into an insane asylum! The ONLY redeemable thing about this hotel is the waitress, Polly. As a fellow waitress, I appreciated her effort in making the dining experience as enjoyable as she could.That is the only reason why I gave even a star for this review! Polly, if you are reading this, you deserve to be at a better establishment!! NEVER STAY HERE. read more
11 years ago
Fawlty Towers is a classic British television comedy series from the 1970s.











