My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

After I hit a deer with my car, I was heartbroken -- the front end was in rough shape, and I had no…read moreidea what to expect just moving back to the area. A friend recommended Prime Collision, and I'm so glad I chose them. From the start, Tom and Susan were incredible. Tom explained exactly what needed to be done and kept me informed throughout the process. Susan took care of all the paperwork and made everything feel easy and stress-free. She even took the time to wait for me to arrive to pick up my vehicle after they had closed for the day. Not only did they do an amazing job -- my car looks brand new again -- but they actually finished the repair two days earlier than they originally quoted. That kind of efficiency and care is rare these days! I highly recommend Prime Collision to anyone needing auto body work. Thank you, Tom and Susan, for going above and beyond! Debbie Confer

Our business has used Donella's for years. Never anything less than satisfactory work. They may…read morehave your automobile for a little longer than you wish but it's a small, family-oriented shop that focuses on quality while maintaining the quantity the best they can. Too often general public doesn't understand a job they can't perform themselves so they skew it with ignorance. If you can drop your car for the time they need it and let them focus without stress calling every day, you will be impressed. Sweet and simple.

Unsatisfactory---Repairs done recently had my car 3 wks for $3k in body work-never did line finish…read morethe job to my satisfaction-after number of calls & dropping car there I gave up! I would not recommend this repair shop. After the fact sharing my experience with others am finding out similar experiences. I would never use Donell's again nor would I recommend this repair shop.

It took 5 days to get an appointment for the appraisal for the driver's side front fender and…read moremirror. It took another 6 days to get the appointment for the repairs. When we took it in, we asked how long they anticipated the repairs to take. They said they'd know more once they took the car apart, but probably a few days. Several days later, they gave us yesterday's date, or 2 weeks from the date the car was taken there. Last week, I got an automated call saying the car was being put back together, and it would be "some time next week". Friday, I got emails that an alignment and oil change were being done. I called around 9 yesterday morning and was told the car wasn't back yet, and that they would still have to check everything , but we would be getting the car back later in the day. We called around 3:30, and they said they still didn't have the car, but that we WOULD get it today, July 1st. We called around 11:30 today, and was told it would be ready by 2. Now, at 3, it still isn't ready, and they close at 5. There's been NO explanation OR apology as to the delay. IF there were any issues, a little communication is a great thing. We shouldn't have to keep calling past the time they promised they would call US, and getting the run around when we do.

After a front end collision we chose Budd Baer for the work needing down on our suburban. Amazing…read moreservice, communication and they made dealing with the insurance company a breeze! Would not hesitate for them to perform service on a vehicle in the future! Thanks!

My Son is attending school in Washington. His car needed some repairs asap! Mark was able to get…read morethe car and repair it within 24hours! Great service and incredible prices. Very honest about what repairs need to be done and which ones can wait. Thank you Car Care Center! Definitely just found our much needed auto shop! Elaine Martin

From the owner: Car Care Center has been providing superior automotive services at fair prices since 1982. Our…read moremechanical and collision repair shops can meet all of your automotive service needs in one convenient location.Our mission is to help ensure that your vehicle is running safely and efficiently and looking its best!

I took my Volvo to Kilkeary's Auto Body a couple years ago after it was badly damaged. I was honest…read morewith them about what I could afford and thankfully they were completely upfront with me and told me to go to a place they recommended that could do the work for less. I very much appreciated their honesty.

Worst experience at a body shop I have ever had.. took my Mercedes Benz cla 45 cause they were…read morecertified by Mercedes Benz. What I come to find out there craftsmanship was poor, just as well as there customer service. This body shop only cares about clearing insurance checks and does not care. Car is still not fixed right and Tim kilkeary refuses to fix it right. Pretty much admitting he and his team do not have the skill to fix it right. You want headaches chose kilkearys auto body. This is the second time they worked on it and screwed it up..