I had a vest imprinted with our club logo and they did an outstanding job... it was a difficult picture of a dog and they made it stand out perfectly! I recommend this place!! Attention to detail! read more

Federico's Imprints - Club logo - Monterey, California

Beware.... Went into Federico's this morning to inquire about pricing for jackets. After about a 5 minute wait a man rushed up and asked 'May I help you?' I asked for pricing on a dozen pieces. $10.50 per he replied. Still startled by the price I asked that about double of other? He quickly replied as you can see we don't need the business! read more

Do not do not do not EVER use this guy. If I could leave zero stars, negative stars, I would. Flask bought for my son for Fathers Day on my first and only trip to Scotland. Dropped it off to be engraved, just a simple monogram. They advised that the surface had to be flat, so they attempted to 'flatten it', without calling me and asking me. The result was a completely crushed flask, which isn't replaceable. Funny, because the other (curved) flask that had TWO FULL NAMES engraved on it at the same time as this MONOGRAM was done without a problem. The worst part- got a call- no apology, no remorse, not even an acknowledgement that they ruined it. Nothing. They are ordering me another flask, obviously not the one I hand-carried back from Scotland, hopefully it will be back in three weeks (Fathers Day is THIS weekend) and try again. Horrible service, horrible job, and unforgivable that there was no remorse, just defensiveness and arrogance. NEVER EVER AGAIN. Update- it's been about 5 months. The flask they ruined was never replaced, received no call. The flask I bought and hand-carried back from Scotland for my son was about $45, but the lack of any kind of apology, effort to make good, or even any acknowledgement is completely indefensible. read more