I went into this UPS Store yesterday needing to return a large package and immediately said, "I've…read morenever done this before, what is the process?" I was greeted when I walked in, but after that the experience felt surprisingly unhelpful. I had to go back out to my car to carry in a very large, awkward, heavy package by myself. There were no carts available, no offer to help, and nobody even held the door open while I was visibly struggling to carry it. I actually ended up with bruises on my wrists afterward from trying to maneuver it inside. I was then told they could print my return label for $2, only to later tell me it was actually a FedEx label and I would need to take the package elsewhere. Which is fine. But Again, while carrying the same heavy package back out, no one offered assistance or even held the door again. What stood out most was how different the experience was when I went to FedEx afterward. I was greeted kindly, walked through the process without feeling stupid for asking questions, there were carts available to help customers bring in packages, and they printed the return label for free. AND, he held the door open for me while I was carting in my large package!! I understand employees may not always be able to physically assist customers, but basic customer service and situational awareness go a long way. As someone completely unfamiliar with the return process, the interaction left me feeling unsupported and honestly embarrassed for asking what I thought was a simple question.

Helpful! It was too expensive to ship a painting but the guy was friendly! If we lived in the area…read morewe'd def go back

The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

Made a purchase online and picked it up at the store. It was ready when I got there - easy in,…read moreeasy out. Very friendly. Staples isn't exactly my first thought when shopping for a coffee maker, but they had the best deal on a particular Keurig that I was looking for. Works for me!

I received great service starting with my phone call asking if the item was in stock…read more Item put to side fo rmy pick up and purchase. There was a coupon in my Sunday paper and online. No hassles at the check out with the $5 coupon. Separate orders - no worries. Do you have the Staples Reward card, but can't find it? Let's look for it. =) Oh my! People that are geniune. I'm shocked for a chain and the size of this place - the employees are worthwhile. Actually at both locations.

Needed 200 colored brochures in a short time and Amy was excellent to work with. Friendly,…read moreinformative, great price, provided what I asked for with a smile. Would love to deal with more businesses like this!

The venerable Bob's Copy Shop could not be more efficient, and the prices are extremely competitive…read morewith other copy shops in town. They have worked miracles in terms of timing more than once. Amy is great -- super responsive to emails, and patient to boot. Plus, what's not to like about a place where the shop doggie is as great as the staff?

I absolutely adore these guys. I am a returning customer. Print quality, responsiveness, shipping…read morespeed, and fair pricing all exceed my expectations every time. They also accommodated a small request and didn't charge extra as another printer had when nickle and diming me. I wish I could keep Print Salon all to myself, but need to spread the good word too! Will 100% return as a customer.

Picture Salon had been printing my fine art photography since I started over ten years ago. I have…read morenever had a complaint. They are knowledgeable, professional, and friendly. I have recommended them to anyone needing like services. I cannot rave enough over them!!!

The local dry cleaner closed up shop so we were in search of a new vendor. I had a delicate,…read moredesigner accessory and was hesitant at first to try a chain but my worry soon dissipated. Fast turnaround; dropped 2 winter coats off, pants, and scarf and they were ready to go the next day! Employees there always have smiles on their faces and are super helpful and friendly. I would have all my dry cleaning needs serviced here!

Recently we have experienced multiple lost items from this store. On a call today I was told it's…read moreimpossible for them to lose items, proven wrong. They lost a $140 jacket of my wife and now I'm being told they don't have my suit separate vest, the one I was married in. The gentlemen said if I care to call corporate.... Bad company doing poor customer service.

This is a place I take my alterations if in a pinch. I took a bandeau bikini top here to have a…read moreclasp put on the back, it was originally a tie back. They did an okay job, it stays on, but for the price I would've expected better quality.

Note this is the most recent review. I read previous reviews but it is very clear Zip N Stitch…read moredoes not have professional people who care about quality and customer service. Ruth is the only person you can trust and is excellent. I took my coat in because the stadium flap wouldn't stay snapped. I wanted additional *snaps*. I was suspicious when the person put ONE paper clip on the jacket. I also wanted a pocket replaced--I am not attaching pictures of the pocket but it gathered the fabric and was uneven. I paid $50+tax for 1 snap and a pocket, time 2 weeks (no holiday interrupting service). The website reads 1 week or less. I did receive a refund after complaining. Recommend Klinke hire qualified professionals, not a warm body!

My wife and I had an artist do a drawing of our aging dog. She sent us a digital copy and we…read moreloved it. It was only after we brought the image to SprintPrint that we really appreciated the quality of the work. The professional graphics and highest-quality stock brought the image to life. The staff was professional, informative and responsive. Instead of doing it yourself and being satisfied...bring it to SprintPrint and be overjoyed.

I've worked with SprintPrint for many years as a marketing executive for several business projects…read moreand even now as a marketing director in Watertown, Wis. It's worth dealing with the distance to work with their team. Not only do they do great, quality work, they have exceptional customer service. They are friendly, and always willing to work with us when we have some last minute requests or needs that don't fit the typical print projects. Their whole team is a pleasure to work with - and I've had a chance to speak with many of them on the phone. No matter who the person, they are always willing to work with you on things to make sure final product is perfect. I can't say enough about them - its a printing relationship that I'm glad I'm part of. I trust them, and that's pretty important in my line of work.