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    Felts Lock & Alarm

    4.7 (12 reviews)
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    7 months ago

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    1 year ago

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    1 year ago

    Fast and great service! Felts is the only one to call. Price was great. Can't say enough about them.

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    2 years ago

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    2 years ago

    Needed to program new fob for 2002 Buick Park Avenue. In and out in less than 15 minutes @ a very reasonable price.

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    5 years ago

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    4 years ago

    Had locks rekeyed and deadbolt added. Work was done quickly and professionally . Prices very reasonable. Would definitely use again.

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    6 years ago

    Very friendly nice staff very affordable very fast good service an almost no wait time

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    4 years ago

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    6 years ago

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    10 years ago

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    19 years ago

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    Vivint

    Vivint

    1.0
    (2 reviews)

    RUN AWAY IF A SALES REP KNOCKS YOUR DOOR!!!!!!!…read more I was approached by a very pleasant Rrep from Vivint/Fortiva( their finance company Vivint uses) and was approved for ALL the equipment I wanted. They surprised me with same day service with 2 pieces of equipment being shipped in a few days. Installation went smoothly, installer was nice. The extra equipment arrived in timely manner. BUT 2 MONTHS LATER: I receive a past due bill for close to 1000 dollars. I was on autopay. So no late payments here. I called. It was for the amount OVER what Fortiva said my acct was allowed. AT NO TIME DID THE REP SAY THERE WOULD BE EXTRA CHARGES. AND WHY SEND ME ANYMORE EQUIPMENT IF SO???? This was supposed to be simple and now am told pay 3 times the original amount for 6 months or no service. I ask the rep at Vivint to check if the company would lower it and for a longer period, Julio ( sp) said he would call me, i waited a monthbtalked to a diff rep and she left a msg for him to call. NO CALLBACK. This when I receive a letter from a collection agency for almost double the owed amount. So now vivint wants me to pay a reactivation fee of over 600 dollars, and said the collection agency would be withdrawn. It is funny that my last statement had available credit from Fortiva, yet that balance wasnt never applied to it yet I was invited to buy something with my available credit...... So my advice, If you want Vivint: DON'T ALLOW THEM TO INSTALL UNTIL YOU HAVE CONFIRMATION ON THE CREDIT. AND dont fall for the " we are working in the neighborhood reason". I FEEL SO USED AND IN A SENSE, VIOLATED..... ( excuse any misspelling as my phone or Yelp, wont allow me to use my cursor to correct anything, Yelp? Is it you or my phone? Please answer that for me please. Thank you) Oh the equipment that was sent to me was never installed, I offered to send it back to lower the amount and Vivint REFUSED. Flat out said no. Now does that sound customer friendly????? SO NOW BECAUSE OF A SLICK TALKING SALES REP I NOT ONLY HAVE A SECURITY SYSTEM THAT WORKS BUT NO MONITORING SERVICE, I AM GOING TO HAVE A VIVINT AND/OR FORTIVA FORCED COLLECTIONS MARK ON MY CREDIT SCORE. I did just read an article where Vivint lost a 20 mol class action lawsuit for similar techniques. Just search it on Google.

    Just in case you're ever wondering about security systems, Vivint is the worst. They will lie to…read moreyou, over charge, and then not back up what a rep has told you. My rep has refused to call me for a month and the national people are refusing to acknowledge anything my rep has said. I'm super pissed.

    Felts Lock & Alarm - locksmiths - Updated August 2026

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