Great company Gly and team very friendly and helpful. Picked…read moreup my 3rd car which Glyn sourced for me... my ideal car! Excellent service, excellent stock of quality used cars.. Spoiled for choice! Thanks again Grace and Belle

I am posting this review in the hope that someone else does not have the same experience with this…read morebusiness that I did. I purchased a car from Great Western Motor Company at the end of November 2013. A condition of purchase was that I asked them to freshly MOT the car for me so I knew it was safe for me and my partner to drive. I do a lot of driving for work and frequently have colleagues and family members in the car, so a safe reliable car is a must for me. On purchasing the car I was assured it had passed its MOT with no advisories. I asked to see the paperwork but I was told it was in the post to the DVLA. They told me it was MOT'd by a local garage in Anniesland but didn't give me the name of the garage. I drive with my sales receipt and no V5 as this, I was told, was with the DVLA so the private plates from the previous owner could get swapped over. I accepted this as a reasonable explanation. I noticed after having the car for a week that it was a bit sluggish, and did not coast like my previous cars and decelerated very quickly when in gear and not using the brakes. When I had the time available a week or so later I took the car to a trusted mechanic in Prestonpans near where I live in East Lothian and he informed me that the front brakes were around 50% seized and had clearly been like that for a lot longer than a few weeks, as the pads were worn down to practically nothing. He said the car would never have passed an MOT at the end of November, and went so far to say that he would stand in a court of law and stake his reputation on it. He is a registered MOT station and a car dealer, as well as an expert on the type of car I purchased (I took it to him as he has owned several of these cars himself and the owners club recommended him). As Christmas was looming I needed the car repaired quickly so I called Great Western Motors to complain and their attitude was astonishing. They refused to tell me who had MOT'd the car, told me they were refunding my money and taking the car back, and told me I was "at it" and accused the mechanic of colluding with me. I told them I did not want a refund - I had bought the car because I liked it, I still liked it and all I wanted to know was who MOT'd the car so I could inform VOSA. At this point I started receiving an increasingly bizarre and offensive stream of text messages from the salesman, details of which I will leave out of this review as they are so odd it may stretch the comprehension of even the most open minded individual. I had been driving children, colleagues and my partner around in a dangerous car because of either the MOT station or Great Western Motor Company and I wanted answers. I had not received the paperwork for the car and asked them to put this in the mail immediately as they had it sitting in the office and hadn't sent it on to me. When all was said and done the salesman called me and promised me (I emphasise the work promise at this point) that he would pay part of the £486 it was going to cost me to replace the brake calipers and discs. He asked me to give him the weekend to put this right. He never contacted me again. This was just before Christmas. I received the paperwork a couple of days later. Lo and behold, they had lied to me and the car wasn't even MOT'd in November - it was MOT'd in September and they had taken me for a ride and sold me an unsafe, un-MOT'd car when they said they had freshly MOT'd it with no advisories. These people took £2995 from me and lied to my face. Three weeks passed and it was the middle of January when I contacted them again, on the off chance they had a busy festive period and asked if I could have something towards the cost of the brake calipers and discs - at this point anything was better than nothing, and I thought they could at least redeem themselves in some small way. I then got a laughable offer to buy the car back as they think they had "undersold" it to me (bear in mind this is a used car dealership, so underselling something is a completely ridiculous assertion). I have spent money rust proofing the car and putting the brakes right by this point and bought accessories for it so I simply refused to deal with them a second longer. I am now seeking redress through Trading Standards and the small claims court. Avoid these people at all costs. I just hope they do not do the same to someone else and they end up taking their family out in a death trap.

Decent garages are hard to find however buying a Toyota here a few years ago was a pleasant…read moreexperience thanks to a salesman named Tom. He was honest and didn't apply the usual sales pressure tactics or BS, just offered a fair deal and a fair trade-in. Having returned to the garage recently Tom was happy to recommend a Nissan garage to us which helped us find a good deal, even though it was through a different company. Definitely worth checking it out if you are looking to buy a new or recent Toyota.

Always professional and not bad for a mass-Market dealershipread more

We have been using this garage for years now , can't fault them at all. They go out there way to…read morehelp you. A1 Guys

AVOID AVOID AVOID Unfortunately I used this "garage" on a…read morenumber of occasions over a few years. At first seemed ok, although never once was I given a receipt.The other year while my car was in for repair I was told I needed my full braking system done, which I paid for. Approx 18 months later again i was told my brakes "were a disgrace" and needed done..again.I again paid for this work,i then had to return car for various reasons..front brakes seizing on, also handbrake seized on. I have now just been informed my rear brakes have never been changed in years, never mind twice in under 2 years, only adjusted to improve them. With no receipts I have no comeback for this. SO DONT BE ROBBED LIKE ME!!

I have used this garage now a number of times in the last year. They have always been helpful, fast…read moreand so friendly. They have helped me out so many times with silly little things when many places wouldn't. Great staff & I highly recommend them if you're looking for a garage in the West End.

A good range of trucks (mainly different sized Transits) and very competitive prices. Short and…read morelong term hire is possible and the staff are knowledgable and helpful. Highly recommended.

Indeed, very friendly staff, keen to offer good customer service. When I rented a van they were…read morepulling out all the stops to make sure I could collect and return it out of hours to save a little on the fees. I will certainly use them again if I need a van. I cannot recommend them highly enough.

I'm not sure how you change a business name on here, but I'll have a go once this review is up…read more Please note that Shields Landrover at this address is now *Taggarts*. However, this does not mean that their customer service has slipped to the level of Taggarts in Motherwell... After several horrific experiences with multiple branches of Arnold Clark over the years (a business we won't even touch to get a spare windscreen wiper fitted in future, regardless a new car), we looked at Land Rover as an option and Shields as a dealer. Eye-opening. It's wonderful to discover in this day and monopolised age of car dealers that there is still at least one company out their that's not trying to rip you off and treat you like dirt the moment they have your cash (*cough*Arnold Clark*cough*). The salesman we dealt with was obviously hugely happy to be working for Taggert (and has been with them since they were Shields) and was nothing but honest through all our dealings. We got the best trade-in for our previous vehicle that we'd been offered anywhere, a hefty discount on the car after haggling, and he went out of his way to ensure we got delivery on a day that suited us just before a long family trip. After-sales care has been a similar joy. Not just "satisfactory", but "superb". Pleasant. Enjoyable. And full of nice surprises, like European breakdown cover included for life - as are MOTs. We honestly can't fault the buying experience or anything that's followed. Thanks you Taggarts (Glasgow) for restoring out faith in car retailers!

Numptys who need to go on product education trainingread more

I think this may be my first ever review of a car mechanics, so a definite life milestone right…read morethere I would say ;) Nominally one doesn't get overly excited about places like this, after all, if you're coming here it would suggest that your car is poorly and you are likely to be landed with a hefty bill for your troubles. But Tuga Garage is a place you can be confident knowing that your car will be looked after to the highest possible standard! The chap that runs this place is Bruno, a friendly and talented mechanic from Portugal. I've only been using him for about 6 months and discovered the place after some darn right rotten experience with other local garages. Its taken me a while to find someone I can trust, but this is definitely a place I am happy to award a 5 star rating too. The big difference I have found with Tuga is the customer service. Work has always been done in a timely manner and Bruno communicates with you well, letting you know how much parts are gonna cost and when he expects the job to be finished. Also, its the most spotless and well organised garage I have ever seen, so for a neat freak like me, this gets extra brownie points in my book :) Although Bruno is a specialist with Peugeot and Citroen, he is more than capable with any other makes. Although I've only used Tuga Garage on a couple of occasions I have found the work to be extremely professional and very good value. It's not the kind of garage that is intimidating either, so if you are in need of a helpful and reliable mechanic, Bruno is your man!

Same goes for this one as does the other of their establishments. It is heaven for the boy racer in…read moreall of us! In some it lives deeper than others. I actually scare myself and would quite like to stay at corsa level in fear of killing myself if I was to get properly into cars. If you are able to control your desire to go faster, you could go to Auto Cruisers and get some modifications for your car, or perhaps just build one from scratch..come on it can't be that hard. Ha, not. The staff are full of advise, and will give you their opinion, but remember it is just their opinion, there isn't much going that they don't know about but some things are pretty similar and all thats in it is personal preference.