Do not bank here if you expect consumer protection or respect. Eastman Credit Union utilizes lazy,…read moreautomated risk algorithms that aggressively penalize victims of merchant fraud and shipping failures. I recently underwent a major personal milestone, investing in a completely new wardrobe across platforms like eBay and Mercari. Out of over 90 successful transactions, I encountered a handful of standard e-commerce issues--items lost in transit by the carrier, or rogue merchants refusing to issue a refund after tracking explicitly proved the merchandise was successfully returned to them. I also had several items that weren't as described and had gotten damaged in shipping. Instead of honoring my lawful consumer rights under federal law to dispute these unfulfilled transactions, ECU automatically flagged my account. I received a highly insulting letter claiming I was "negligent" and failing to secure my PIN number. This is a complete lie. My physical card and PIN have never been compromised. When a manager called to discuss the letter, she completely gaslighted the situation, ignored my documentation, and actually attempted to dictate my personal shopping habits, telling me I shouldn't buy items online. Every major national bank handles merchant non-delivery and returns seamlessly. ECU, however, chooses to blame the customer to avoid doing the manual back-end work required to hold shady merchants accountable. They are currently withholding hundreds of dollars in legitimate reimbursements for items I do not possess, while stripping away my debit card access under the false pretense of "negligence." They do not operate from a place of integrity or sovereignty. If you want an institution that protects your assets instead of lecturing you for merchant failures, go elsewhere. I am taking my business and assets to a national institution that actually understands consumer law.

They need to update their phone tree or the options on it at least. Anytime outside of banking…read morehours, which is 7-5, you only have the robot and you can't check your balance on your debit or credit card. And idk if anyone else has problems with the credit cards, but they just show up blank when you check at the ATM. What use is all the tools to check how much money you have when they just don't work?

Mary is really rude, and Bryan likes unapologetically pass off accounts - I do not recommend.read more

I've been with Edward Jones and Bryan has handled my account for years. Because of that long term…read morerelationship Bryan knows my goals and comfort level for investing and has done a great job during both up and downturns in the market and I highly recommend his office.

I love Regions bank because you can find a location just about anywhere! They do a great job of…read moreserving the community. The only negative I have about them is they bug the shit out of me with stupid text messages all the time...come on guys...leave me the hell alone...lol

From the owner: Looking for a bank in Johnson City, TN? The University Johnson City branch is located at the…read moreintersection of Mountain Home Drive and West State of Franklin Road, west of Mountain States Health Alliance Athletic Center in Washington County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 237 branches and 338 ATMs across TN that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

I've been on hold for 47 minutes, listening to the redundant messages, over and over again. My call…read moreaimed to find out why my replacement card had been returned to New York 3 times instead of being delivered to my home. I've also been told the fraudulent charges can not be resolved until they are no longer pending. I've been waiting 10 days! All fraudulent charges are on Amazon. I am dead in the water without a debit card. I'm changing banks

This place is great fr. They didn't offer me a lollipop, but it's fine. The service is amazing as…read morelong as you aren't wearing a ski mask. I will definitely go here again!

Amy. Versaw. You want her as your agent. The end…read more She is incredibly knowledgeable, responsive, efficient, so pleasant, and just ON IT! We very much enjoyed our time with Amy and appreciate all the work she did to get us into a great house despite the many challenges this crazy market had presented.

There are simply not enough words to say how WONDERFUL Amy is as both a realtor and a human being!…read moreTo put it mildly, buying a home in the current market is stressful. Amy was diligent, patient, knowledgable, proactive, and accommodating to our every need! It was like she knew what we needed before we even realized it. We have moved several times, and it was wonderful to have someone who clearly had our best interest at heart as the top priority! She truly listened to what we wanted and needed and was willing to go the extra mile to ensure that we found a house that was perfectly suited for our needs. We simply cannot recommend Amy enough. She is your gal if you are in the market to find your perfect home or sell your current one!!!!

I have waited for a few weeks after move out to post this review, I am sure this company will deny…read moreall of this but it is all true. Very friendly and helpful management company until you have paid all the fees, signed the lease and report issues with your apartment. I rented a totally renovated unit which upon viewing the unit looked beautiful. However there were several maintenance issues right from the start that should not have occurred in a newly renovated unit. I filled out the move-in checklist very thoroughly as I always do because that's what it's for. Two neighbors had no smoke detectors in their apartment and another didn't have a dryer vent to the outside. The floors are way off level and there is no insulation between upper and lower units. Within a week people moved in upstairs and it became very apparent that there was no insulation between the units making every footstep very loud on LVP flooring. The noise went on till one or two a.m. on some days and even after being spoken to these people would drop boxes and stomp around. No one should have to listen to their neighbors bed squeaking. I was not the only one complaining about noise from an upstairs apartment. Another tenant had been complaining for months. After sending several warranted emails about safety, maintenance issues and the noise from upstairs this management company sent me an email after hours that was full of inaccuracies about how many emails I had sent, when they were sent and how many phone calls I had made. This email told me I had three choices; deal with the noise and stop sending them emails- which instead of being seen as them doing their job they considered the emails harassment, the second option was move out and pay penalty and the third option was to be evicted. They do not care about you once they have your money and they do not follow Tennessee tenant rights. I also believe there could be health issues in these downstairs apartments as I could smell the musty odor from the basement which was reported. The basement is obviously not encapsulated so there could be a radon and mold problem. Despite all these issues they still forced me to pay a 2-month penalty and even though I vacated six days before my 30-day notice was up they insisted on those six days right down to the penny. They said if it was even $10 off they take me to collections. Money, money that is all that matters to D&K property Management. They do not care about people at all. They refused to do a walk through with me saying they were too busy. I had to email them and ask if they've done a walk through which they had done the same day I moved out and gave them the keys and they're ridiculous payment. I am sure they will respond to this review disputing my claims. These claims are true and I won't respond to their review because I suffered enough at their hands. I will let karma take care of them. Stay away from renting from this management company.

Their phone system is not working...AGAIN. Auto Teller says "this is not your account number" or…read more"This is not the last four of your social", meaning no access to your own account. When I call in for help to a real person, they say "THIS IS HAPPENING TO MANY ACCOUNTS TODAY". But they offer no help in resolving the problem. This happened today, Wed June 7 --NO FIX = I cannot get into my account except in-person during open bank hours; and this happened about three weeks ago and took THREE WEEKS to fix, and only was only resolved not because they reached out to me, but because I reached out to them for the umpteenth time. If I could quit them, I would, but still have a loan with them. YOUR MONEY IS NOT SAFE WITH THEM.

This is in addition to my previous review…read more I hardly ever get to come in here during business hours as my own work hours are funny. But my last in person visit I finally got to meet the super sweet staff that has been handling my deposits. Seriously. They are the sweetest staff ever!! If it wasn't for the fact that it's hard for me to make deposits when I'm out of the state, I'd make this bank my PRIMARY and forget about every other bank account. I love them.

Wonderful people, really care about their customers. Go above and beyond to see that every little…read moredetail is taken care of. Highly recommend this bank.

I was a customer of Chase Bank for around 25 years and we moved to an area where no Chase Bank was…read morenear. I can't say a lot of good about Chase: they were going to start charging a lot for a checking account each month, I also found a lot of restrictions. Anyways, we bid farewell to Chase and decided to go for Regions as they had branches in Bristol, Kingsport Johnson City and Knoxville; our son is a student at UTK and the branch is just off campus. Overall impressions: feels small with a bigger footprint, very friendly, budget conscious, and an overall different feel than your "big banks." People actually care, they build relationships, etc. I couldn't be happier.