No ATM's or branches on the north side of town where most of the local commerce takes place. ATM in Greenfield took for ever to begin working, but couldn't read the amount of a check I wanted to deposit and no cash was available for withdrawal. I will open a test account at Merchants Bank tomorrow to compare their service to the non-service of Fifth Third. read more

Was in this town on a getaway with some good friends unplugging and relaxing, and was my first time in Ohio. Stopped by this branch to break some large bills into some change so we could play cards. Myself and one of my friends walked in to do this simple task. My friend went first and explained what he wanted. She asked for his driver's license and proceeded to work the transaction. Another teller was there and she came from the drive threw area (behind the desk area we were standing at). She asked what I needed and explained I just wanted to break two twenties into change and handed it to her. She asked for my ID, so I instinctively gave her my Retired Military ID. She got to her computer and asked what my zip code was. I provided the info to her. She then asked if I had an account, to which I answered no. I've never needed an account for change at any other bank I've gone to. She then stated that I required an account to complete the transaction, I'm sure I gave her a very puzzled look. She gave me my cash and ID back and asked who was next. This only leaves me to believe a couple of things, since the teller completed my friend's request he had no account at this bank and he's from a different state as well. She either saw my zip code came up as a Califonia zip code and decided not to help me, or because of my beard and darker than the rest of the town's complexion. The bank was clean and well-lit with the normal ambiance you'd expect from such an establishment, minus the awkward stares from employees inside offices. read more