I recently worked with Mendy Dunn State Farm and her associate Sabrina for new auto and life…read moreinsurance quotes, and the experience was excellent. Sabrina made the whole process simple and straightforward--she got right to the point, explained my options clearly, and didn't waste any time. I really appreciated how easy she made it to compare coverage and make decisions without any pressure. Highly recommend this office if you want efficient, helpful service.

Couldn't ask for better service and help, always there when needed. Years ago we switched to save a…read morefew dollars but it wasn't worth it, the service from the other company was horrible. Thank goodness Mindy took us back.

I have been using Kevin Sheehan for my auto insurance since 1984 when I started driving. His Dad…read moreLarry used to run things back then. Kevin and his staff have always been the nicest , easiest people to work with. Nobody can touch the rate I get and they handle claims with the consumer in mind. I'd strongly recommend you calling and just getting a quote. Tell them I sent you!! They know who I am and I like that!!

In 2011, after being in my newly purchased home for 1 year, I decided to shop around for homeowners…read moreand flood insurance when it came time to renew my policies, as the rates in Lakeview were pretty steep. People who know me know that I like to shop and do business with locally owned businesses. Therefore, when my Google search for insurance agencies revealed Pappalardo Insurance Agency had a Lakeview location in the Lupo Building, I decided to check out their website. This agency was founded in 1943 by Salvador Pappalardo and a partner and the company is still locally owned with Al Pappalardo (Sal's son) serving as the president since 1973, and Al Pappalardo Jr. serving as the Vice President. The agency celebrated its 66th birthday recently and its roots are firmly planted in the area, so you know this is not a fly-by-night company. My initial phone call was fielded Eileen White - Personal Lines Customer and Sales, and I have never dealt with anyone else since that very first conversation. Eileen reviewed my coverage and offered a new policy with better coverage and a cheaper premium thanks to their professional relationship with the 20 insurance companies that they represent. Fast forward 11 months and my policy was getting ready to renew. Eileen reached out to me and we again reviewed my coverage needs. She then prepared 2 or 3 new insurance quotes that all offered similar or better coverage and a cheaper premium. I quickly dismissed the "old school" motto of sticking with one insurance company for decades and switched to the newer/better policy; which is the benefit of dealing with an agency over a stand-alone company. Eileen has continued this personalized service every year and I could not be happier with her and Pappalardo insurance. Currently, with the new flood maps just having been released for New Orleans, Eileen is working to get my new flood policy with a drastically reduced premium issued. On top of that, she is working behind the scenes to insure that my flood insurance escrow overage gets sent back to me. I could not be happier with the personalized service I receive from Pappalardo. They are friendly, efficient and customer oriented. Every time I send Eileen White an email or leave her a voice message, I can count on her to provide a prompt reply. With a location in Lakeview and in Mandeville, they are ready to conveniently serve you. So if your homeowners or flood insurance policy is getting ready to expire, you owe it to yourself to see what your options are; so go ahead and give Eileen White a call. They also offer insurance on businesses, boats, classic cars, coastal property, condominiums, motorcycles, powersports as well as health and life insurance. So this is truly a one stop shop.

Bad customer services, they never answer their phone, when you call them they always says they will…read morecall you back and you can wait even a year they will never call you back,

Professional. Informative. Dependable. Great place to inquire about a plethora of insurance…read moreoptions. From auto insurance to boat, rental, life and even pet insurance this place has it all. An excellent first stop for all your insurance needs.

My husband and I have had several insurance policies with Tim for years and are happy with the…read moreservice we've received. He seems to always be available to personally handle claims and offer assistance when we have questions or need his help.

I was short on time and was looking for a quick quote on car insurance. Neil Watts helped me get…read moreinsurance at a very good rate and the paperwork was available to me immediately. This was especially good since I was trying to send it over to my auto dealer. The service was excellent and I would definitely recommend this place

I came here after I bought my car a few years ago. The dealership recommended them because they…read moregive decent discounts on auto insurance. This auto insurance agent has really decent rates on car insurance. The longer you stay with them and the less accidents you have, the lower insurance rates are to you. Given the fact that insurance rates are so freaking high in the state of Louisiana, this is more the reason to check this place out! I did have to take off a star on my review because my rates went up $50 more per month after I moved from Jefferson Parish to Orleans parish. Oh yeah they got decent renters insurance policies. The price of the renters insurance is dirt cheap. I went ahead and got it so I could have a piece of mind in case my place gets burglarized or the building catches fire and all my stuff were to go up in blazes I would be covered. I probably won't ever need it but its better to be safe instead of sorry. The staff here is pretty friendly. They are geared for sales really. To set up claims you actually have to call State farms office number or set a claim up online. In short decent premium rates for a piece of mind.

I purchased a 2015 Honda Civic EX Coupe this past June and I was in a bind. I needed car insurance…read moreand really hadn't done my homework so I was scrambling. I went from insurer to insurer comparing rates. I was losing hope because the rates I was being quoted were disappointing. Finally, online there was this little advertisement asking me to enter some information and I'd soon receive a quote. Immediately after that I was contacted via cell phone by State Farm rep Beaux Boudreaux. He gave me a fantastic rate and what's more important he gave me a very memorable experience. So much so that I immediately went from family, to coworker, to neighbor to let them know about that experience. Soon after my sister Dana Clark, my coworker Steve Do, and a few others went in to do business and were treated to better rates than they had with other insurance companies delivered with first class service. This really capped off a fantastic day for me. Everyone is happy when they get a new car, but the cherry on top was the great quote and amazing service. You all should go in to see what they can do for you. Just ask for Beau!

Never needed to use Title Insurance in the past and wondered why it was necessary at the time of…read morethis sale. An attorney told me not to buy title insurance, that if a Title Company performed a thorough search and found the title is clear, it's a one-time thing, so why get insurance? I'm here to say, it turns out that Title Insurance may actually be important after all. I will give First American a 3-star A-OK rating for now but the jury is still out. To Be Continued.