Communicative, prompt, professional, and clear. I've worked with Jennie for the last 5 years or so…read moreand she's been a trusted resource to ensure my complicated taxes are done accurately and on time. 5/5, highly recommend.

I became a bit overwhelmed trying to find someone who could help me but not overcharge me, so I…read moreturned to online reviews. I am very grateful I did. Jennie called me, gave me free advice, even if I decided to do my own taxes this year. I'm grateful to find local folks who are willing to just help out and put you at ease

These are my opinions and thoughts based on using Boxelder in Denver. First, I echo what one of…read morethe other reviewers said. Don't walk, run from this place. In my 35 years of being in business I would rank Tom Conradt as one of the most toxic, unprofessional persons I've come across. Once he got through the boiler plate work for me he was completely uninterested in providing any level of even moderately acceptable service. His behavior was gaslighting and incredibly rude. To the point where I wondered if something is "off" with him. I've never experienced in business anyone like him. He is as rude an unprofessional as it gets. Go through these reviews and you will see a consistent theme in the reviews about Tom Conradt. Something is very wrong with this guy in my opinion. Stay away from him. As a side note do a Federal public records search on him in AI. This guy is to be avoided at all costs. I also wondered what former employees would say about this place. I had a feeling so I looked them up in Glassdoor. Former employees rate senior management 1.9 out of 5. They rate Culture and Values 1.9 out of 5 also. That pretty much says it all. Good employees. Beyond awful ownership. There is a lot more I could say but I am going to be kind.

Wish I could give them 0 stars. I would not recommend these people. RUN and don't look back!…read more Boxelder prepared my 2023 tax return and included two W-2s from the wrong year (2022) while omitting my actual 2023 W-2. The tax year is printed right on the form. Because of this, the IRS disallowed my withholding credits, my refund was never issued, and my account was flagged for lien/levy action. When I notified co-founder Tom Conradt about the errors, he responded that my email was "not sufficient in terms of credibility or specificity" rather than investigating his own firm's mistake. I've spent months correcting their errors myself, filing an amended return and complaints with the IRS and DORA. They market themselves as having tax lawyers and CPAs, but my return was prepared with apparently no CPA review despite a CPA being CC'd on my emails. AVOID THIS FIRM!

The office is very professional. Return phone calls are in 2-3 days, so plan ahead. The staff…read moretakes whatever time is needed to answer all questions and prepar taxes.

THE WORST EXPERIENCE EVER! I probably NEVER been dissatisfied by the quality of the job. THE MOST…read moredisorganized, unprofessional, untrustworthy, unreliable, rude company I have ever met. And greedy. They will bill you for services not provided. I dropped them and hired a different Cpa just to confirm that the IRS got the documents supposedly filed by them and sure enough they didn't. And god forbid you ask them about the copies of everything they filed or supposedly filed on your behalf BUT you paid for it. DONT TRUST THEM UNLESS YOU WANT ISSUES WITH THE IRS

I have worked with Susanne and I have never met a more detailed, competent CPA who is full of tax…read moresavings advice. You will not find many CPAs who fully engage in tax planning all year long which helps reduce tax liabilities. There are so many strategies available to help save on taxes and Susanne is brilliant with her advice. Susanne gets my five stars... she is worth it!

I have known Susanne Robert for nearly 10 years. We have worked together and I can honestly say,…read moreshe is one accountant who gets having exceptional customer service. I have always know Susanne to have loyal clients and I always get my calls returned in a timely manner. Beyond her customer service excellence, she is an experienced CPA who is very good at what she does. I highly recommend Susanne and her team!

Brett was great to work with for our personal taxes that had some more complicated situations!read more

After years of self-preparing our own tax returns, my husband and I had our 2023 taxes done by…read moreBrett. I wish I had done that much sooner!! He was great! He was responsive, knowledgeable and put our minds at ease when we feared a previous financial event would increase our tax obligations. Plus, he prepared scenarios where we could invest money into IRA's to reduce our tax liability which saved us money on our tax bill. I highly recommend Brett and we will continue using and referring people to him for years to come!

I cannot rave enough about how amazing Jeff and his team of professionals are. They have always…read morebeen attentive and tackle my tax questions/concerns with a team approach. Tax matters sometimes sound like we are speaking a foreign language but Jeff has always been clear and concise in his explanations making it easier to understand. The entire team has always treated me with respect and certainly appreciate their attentiveness. Highly, highly recommend Redpoint Financial Group.

Horrible communicators. I would not recommend them for business taxes. We provided our information…read moreand we told 5 days later they didn't recieved it, then they sent a form email stating they can't do our business taxes because we were late in providing them.

Not at all a fan of H & R Block and Jackson Hewitt style chain store tax preparation, I am so…read morepleased to have discovered Tax Services Center. I called on a Saturday just to get some info as to appointment availability during the following week and was told I could just drop in that very day and they would take care of it. I worked with Maricel, a most accomplished and gracious professional who took immediate care of what always seems to be a bit of a daunting task each year. And the price for the preparation was a fraction of what the chain store tax preparers offer. I highly recommend Maricel and Tax Services Center LLC to any consumer seeking assistance with and completion of their tax service needs.

Excelente servicio,son muy profesionales en su trabajo,se los recomiendo, 5 estrellas para ellos.read more

I turned to Robert and Associates to do my personal taxes this year. I have always done my taxes;…read morehowever, there were changes to my tax liabilities/situation in 2019 that required more expertise. I met with Susanne earlier in the month. We discussed my tax situation and provided her with all the necessary documents. Given the then usual approaching tax deadline, she was very busy but quoted approximately a few weeks for completion. True to her word, my taxes were completed in that time. Overall, I am very pleased with the service. I was initially apprehensive about cost and the whole process. However, the peace of mind is well worth it. Susanne was personable and quickly put me at ease. The process was simple. We had a few emails back and forth, and she responded quickly to any questions. If you need a CPA, look no further!

Susanne Robert is one of the most incompetent accountants I have ever had do our returns. She was…read morehostile in her communication with me, seemed to forget every conversation that we had, asked us the same questions over and over again, and left town for 3 weeks, without even notifying me that she was leaving, which caused us to be late filing our returns. When I asked her about why she had left town without letting us know, she became angry and defensive. She wrote me a very disturbing e-mail, and I was completely shocked at her inability to maintain a professional attitude with both my husband and myself. I would not recommend Susanne to do any accounting work for you. She seems to be completely off-the-rails, and is a person who needs professional help.