I've been to the clinic three times now for chiropractic appointments.
I purchased a voucher via Groupon for an X-ray, consultation and one treatment. My first visit I received the X-ray. Once the X-ray was finished I was quickly ushered out of the room without any explanation of what was happening next. I presume I was expected to figure out that I was to leave. It wasn't made clear that the first appointment was for the X-ray ONLY. I presumed the chiropractic treatment would have been included, but this was not the case.
The second appointment was more beneficial. The chiropractor had reviewed my X-rays and explained what was wrong etc. She then gave me a very quick treatment. I was then advised to book more appointment at a cost of £34 each or you could purchase a large treatment pack of 20-30+ treatments at a slightly reduced rate.
I then proceeded to book my next appointment (I was expected to have three treatments per week ). The receptionist was very rude and I felt that my presence was an inconvenience for her. Nevertheless I got the three appointments.
On my next appointment I planned to purchase a 30 treatment pack (£700+ I have forgotten the exact price). I arrived at the clinic a little late due to the traffic and very bad weather. The receptionist didn't greet me. I went up to her and introduced myself and said I was here for an appointment. She was very rude and stated that I needed to wait 2hr30 mins for the next appointment (even thought my appointment was 4 minutes long -- apparently 4mins is the length of a chiropractic appointment).I explained I lived 1hr30mins away and that I couldn't go home and come back again and also waiting for 2hr30mins couldn't work as I had another appointment. She proceeded to turn her back to me and ignore me. I asked if I should return home and she stated "I don't know. Do what you want". I then decided to just leave. Although this was massively inconvenient and a huge waste of my time I'm actually very glad this happened as I would have paid £700+ for the treatment package!
In conclusion, the treatment is average but I do think the review of the X-ray was good and informative. The major draw back for me was that I was made to feel unwanted and that my presence was an annoyance. read more