We purchased our first house with the help of one of Ray White Cranbourne's agents - Matthew…read moreRingeri. He was a really friendly guy, very professional, and was always willing to answer any of our questions for us without an issue. He spent a couple of hours with us driving us around the area showing us a few houses that we might be interested in. He also helped us out after hours a few times as well. We're now living in our dream first home, thanks for your help Matt!

We used Kate Rushton, she promised a very high sale price, then after three months on the market…read moregot only 6 people coming though the house !! It was so disappointing to listen to them coming up with excuses to reduce the price. We did reduce the price twice and still no result. So we were forced to take the house off the market and agents refused to return the key we gave them until we pay their advertising fee !! very unprofessional and rude. DO NOT USE THEM !!!

I just wanted to say a big thank you to Heidi Rodgers at Hayden Real Estate Melbourne and the…read morerentals, you have all been wonderful and I am so glad I switched to you from my previous agent. I will let Jonathan know how much of a great team you have been. It is such a peace of mind to know my property is being looked after properly.

I recently leased out my property through Heidi Rodgers at Hayden Real Estate and she managed to…read morelease my property from the very first inspection! Fantastic result and would highly recommend them.

This is our third time we have dealt with Aitken Real estate as previously they were our property…read moremanagers and we were extremely pleased with the work they did for us whilst renting our property. Aitken Real estate were a pleasure to deal with whilst selling our home. From our first phone call requesting a 'get-together', we were so surprised to immediately receive a call and suggest a meeting on a Sunday afternoon, (before all our interstate visitors arrived for our son's wedding), and we would be meeting Steve Aitken, this left us very impressed. Steve outlined their whole selling strategy and their method ticked so many boxes with us we agreed to have Aitken real estate sell our home immediately. Working with us and our visitors, the wheels of motion for the sale began. Our first meeting was with Belinda who was really lovely and approachable, and with Austin who could only be described as a true gentleman. Aitken Real estate were fantastic with their communication and we were always informed regularly about potential buyers being shown through. Belinda and Austin worked very hard showing Families through from morning till the evenings whilst always giving us all relevant feedback during the selling process. After two very busy weeks our home sold at a great price with much excitement from my wife and I and we loved Steve's enthusiasm revealing the sale to us. In summary we would not hesitate in recommending Aitken Real estate to anyone.

I unfortunately chose Klemms to sell my business very recently…read more Not a single part of my experience with Klemms was positive, even though they did actually sell my business. Below is a summary of my experience with them: - They failed to prepare anything even vaguely resembling a business profile. A good broker will take the time to prepare a detailed profile of your business. Klemms simply send your prospective purchasers all of your financial data without any supporting information. - They listed my business with drastically inaccurate data. The first THREE prospective purchasers that I met with had the impression that my business was massively profitable. This couldn't have been further from the truth. Imagine sitting down with prospective purchasers and explaining to them that what they had been told was not at all accurate. - They promised to show me the advertisements before publishing them. This never happened obviously. Even the second time when they listed the business with the correct data. But by this point the damage had already been done. We eventually had a buyer make an offer on the business. It was a low ball offer that was well below the asking price. And it was at this point that Klemms seemed to stop trying to sell my business and spent most of their time trying to convince me to take the low ball offer, knowing full well that by accepting the offer I would be putting myself in a very difficult financial position. If I was in a position to take more time with the sale then I absolutely would have waited for another purchaser to come along. Sadly, however, I had to accept the offer given that all the leads had dried up and Klemms had seemingly lost interest in finding new leads. Once we had negotiated the formal offer, Klemms hit me with their big news. Even though they had achieved a sale price substantially below the price that I was seeking, they would be increasing the percentage of their commission. Klemms normally take a commission of 8%, which I personally believe greatly exceeds the value of their "service". But with the lower price achieved for the sale of my business, they wanted to increase their commission to 10%. This is pure insanity. They didn't achieve my asking price, but wanted to take a larger cut for themselves. Naturally, I wrote a letter of complaint. And even though the letter went ignored for weeks on end, they eventually reduced their commission by a small margin. Which was only a small win on my part given that they still made way too much from the sale of my business. A good broker will work closely with the vendor and purchaser during the lead up to settlement to ensure that both parties are aware of everything they need to complete and to make sure settlement proceeds as efficiently and quickly as possible. Klemms don't do this. They provide only the bare minimum of support. - Klemms seemingly started working in favour of the purchaser during settlement. Even though I was paying their commission, they advised me to go against legal advice and proceed with settlement in a manner that worked more in favour of the purchaser than myself. I was utterly stunned at this behaviour, why on earth would a broker that I am paying advise me to do something that places me a significant risk? - I literally did the bulk of the negotiations with the purchaser and legal teams myself. Klemms did virtually nothing throughout settlement. I never expected that I would be in a position where I would have to do these negotiations myself. It left me wondering how Klemms were earning their commission, but we already know that they had no plan to really earn this payment. Klemms haven't done any follow up at all since settlement. Not even to check that the last loose ends that needed to be completed had been finalised. There wasn't a single thank you, not a single question about my experience with them. All that I received was a single text message to say "congratulations". Overall, I strongly recommend you avoid Klemms Business Brokers.

I have recently sold my business in Richmond through Klemms…read moreBusiness Broker. I sold it through Sidney Zhu who I also bought that business through. Sidney achieved the sale in 3 weeks of listing. He has been very professional, proactive and went beyond to achieve what we want. I have no hesitation in recommending Sidney to anyone who are buying or selling their business.

It is great to see the Property Management Team (Mark Mintoff) from Hocking Stuart Werribee…read morefocusing on their professional development and investment knowledge by attending the recent training session on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey. As a landlord myself working alongside many property managers, I know how hard it is to find a property management company & manager that really spends the time learning what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at Hocking Stuart Werribee taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Werribee office thinks it's important for their staff to attend training

This has been the most pathetic form of customer service ever offered to me in Australia and I paid…read morefor it. The only positive is that I have not lost my tenant (yet). The property management is unprofessional and no offer of refund was given for all of the distress and basically for not adhering to their end of the contract. I paid for nothing, no service, 'notta', nil, zip! The story goes... Our new tenants requested a few repairs on the property. As explained several times to Hocking Stuart, Eric Bartz, Jessica Watson and crew my husband will adhere to the repairs because he is handy. If he is not able to do so for whatever reason we shall engage a repair person. We asked to be put in contact with our tenant several times (10+), or to have him contact us. We have asked to get on the property SEVERAL times, nothing. Regular update emails regarding how they cannot contact him keep being sent to us. It's ridiculous really. Finally, after I was forced to speak aggressively (not vulgar, just higher tone) I was able to set a date and time with my new (6 weeks into the role) property manager for next week. I have been trying to help my new tenant since JULY, it is now December. I have been trying to access MY house via my property managers for this long. They were happy to take the money; commission from the sale of the house, finders fee for the tenants, charge me over the top for advertising, etc, etc but when it came down to actually managing the property and the relationship with the tenant FAIL! Proceed with caution!

It is great to see the Property Management Team (Damian Gattone) from Hocking Stuart Glen Iris…read morefocusing on their professional development and investment knowledge by attending the recent training session on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey. As a landlord myself working alongside many property managers, I know how hard it is to find a property management company & manager that really spends the time learning what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at Hocking Stuart Glen Iris taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Glen Iris office thinks it's important for their staff to attend training

It is great to see the Property Management Team (Salvatore Catalano) from Hocking Stuart Glen…read moreWaverley focusing on their professional development and investment knowledge by attending the recent training session on Understanding the Role a Property Manager Plays in a Landlord's Investment Journey. As a landlord myself working alongside many property managers, I know how hard it is to find a property management company & manager that really spends the time learning what's important to me as a landlord. I am looking for a manager that is more solutions focused rather than product & service focused. I am looking for someone to make investing in real estate easy! Managing a landlord investor relationship is much more than finding a tenant, collecting the rent and doing a few inspections. When I select a PM I want to know that the manager has an understanding of gearing, finance, yields, ROI, building compliance, depreciation, insurance and all the things needed to help build and maximise my portfolio. It's refreshing to see the PM team at Hocking Stuart Glen Waverley taking the time to understand the investor needs!! Not all agencies are the same, and I am pleased that the Glen Waverley office thinks it's important for their staff to attend training

Our company Home Buyer Protection Service, have been providing building and pest inspections for…read moreBuyer Solutions clients for over 30 years. Both home buyers and investors that we provide independent advice to are always happy with Janet Spencer and her team. They never pressure buyers and always aim to inform and assist. I wouldn't hesitate to refer my family, friends and clients to Buyer Solutions. Suggest you check them out.

I highly recommend Janet and her team for a professional, committed approach. Janet is a power…read morehouse of property knowledge and enabled me to make informed decisions without emotion taking over. I could see with each of the options presented to me that my brief had been considered and I never felt under pressure to buy into something that wasn't quite right.