My vehicle was involved in an accident today, and dealing with this tow company made an already…read morestressful situation much worse. Law enforcement called them because the vehicle needed to be removed from the roadway. Our home was literally one street over (about 5 minutes away), and we politely asked if the vehicle could be towed there instead. To avoid any confusion, we called the number listed on the card while standing there. The woman who answered told us it was fine. We relayed that to the tow driver, and he start yelling wait until my dispatch call and even the responding officer confirmed there was no issue in our ask. When I recalled the office the lady tried to make it seem like money was an issue. Money was never discussed. Money was never the issue we were fully prepared to pay whatever towing fees were required. The problem was the tow driver. He became rude, dismissive, and argumentative for no reason. He repeatedly interrupted us, said he "didn't have time for this," mentioned needing to get to Lakeland, and ignored what both his office and the officer had already stated. Before we were even given a fair opportunity to decide where we wanted our own vehicle taken, he pulled off and said he was just going to impound the car. We never authorized that decision. This entire situation was caused by the tow driver creating unnecessary conflict and doing what he wanted to do. I called the company afterward and was told the manager would return my call, but I never received one. Accidents are stressful enough. The lack of professionalism, communication, and basic respect was unacceptable. I would not recommend this company based on our experience.

I have a 2001 Ford Expedition I cannot bear to part with and my letter carrier backed into me,…read morecrushing my flawless 24 year old bumper. I have spent hours combing salvage yards and Best Auto is the only one that was truly professional and helpful. All of the yards are an hour plus away and none will take a picture of a part to send you - except Best Auto. Great people and highly recommended.

This is the second RV repair shop that I have gone to. Some of the repairs that he did was fixing…read morethe sloppy work of my previous repair shop. I came back from a 2 month caravan tour with a list of things that I wanted done. He had my rig in his shop for a reasonable amount of time. When I picked it up he had done everything on my list. I was pleased with his work and the bill was very reasonable. I will use him again when the need arises.

I purchased a mini cooper from these guys and the process was flawless…read more I traveled 3 1/2 hours from Jacksonville, Fl. After a long drive they had me in and out in an hour. The entire staff was very friendly and professional. I would definitely consider this dealership if you want 5 star service.

Spoke with Cher about one of their Ford Lightnings for sale. Tried to get her to work a deal thru…read moretext, but she said I would have to visit. I advised her I'm in Lutz Florida which is about an hour out and that didn't matter. We went back and fourth and she said she has a private buyer for trade-ins, so it would be best to stop by. That piqued my interest seeing that would help get more money for their truck. On Saturday 3/21/2026, I messaged her advising I was able to stop in. As I I mentioned before I'm an hour out. She wished me a happy birthday and even said when would have balloons for me. I show up and I'm greeted by Wayne. He asked me who I was there for, I told him Cher. He asked what vehicle I was there to see. Had me sit at his desk while he called Cher. She didn't answer, so he went to get her. He was gone for 5 minutes and returns to tell me the truck I was there for sold that morning. Now I told Cher I used to sell cars, but you don't have to be a salesman to see a clear bait and switch. He immediately offered the other two Lightning and I said no thank you got up, shook his hand and left. I messaged Cher as I was in my car ready to leave and she didn't apologize for not having the truck, but again let me know about the other trucks they had. I told her I didn't come for the bait and switch and I have not heard back from her yet. I wasted over two hours just in driving. If the dealership was closer, I probably wouldn't be as upset, but this was ridiculous. My experience here at Spring Hill Ford is one if the many reasons people hate going to the dealership. For Cher to do that, knowing I was a car salesman really shows they do not care what they do, just as long as they get you in. I will not be doing business with Spring Hill Ford. 3/21/26, 3/22/26, 3/23/26, 3/24/26 UPDATE:- Listing I mentioned. Still shows it is for sale: https://www.fordspringhill.com/inventory/certified-used-2025-ford-f-150-lightning-xlt-awd-4-door-crew-cab-short-bed-truck-1ftvw3lk5swg05022/ 3/27/26 UPDATE:- I have not been on since my last post on 3/24/26. I just checked and the truck has finally been removed.

Bought a second vehicle from Parks Ford this month. Had such a great experience with them, and with…read moreMartel Witherspoon - went back to see him! Love this dealership, great to work with! Thanks again Martel!

Pleasant enough, but salesperson seemed vague on all responses to my questions regarding vehicle…read moreoptions and level differences. Also, being pushed toward a hybrid was off-putting, and then finally being myopically presented a vehicle that had interior damage (and wear & tear) was truly frustrating, and eventually annoying when my concerns were diminished by a dismissive "well clean it up". Finally, being low-balled on a trade-in value was a disheartening cliche of why customers dread and despise stepping onto the lot of a car dealership.I'm

Had a dent in the bumper on my new Elantra from backing into garage and hitting the edge of a…read moretable. I had gotten four quotes from shops in the area plus the fancy high priced shop Hyundai sends you to. Justin did a great job at a fair price.

Our 13 year old Hyundai started rust on the exterior panel separating the windows on the driver's…read moreside. One repair shop "crash etc...." told us "we don't do rust". I got the business card of Nature Coast and had an impressive visit with the owner. He knows the business and conveys the assessment of the problem with a solution. We came to an agreement and a few days later I had my auto back looking great. We are very satisfied.

Didn't need them for a tow but a tow truck was tailgating me for miles on SR-52 like nobody's…read morebusiness. I was going the speed limit 55 and I really thought the guy was going to run into me several times. At least I know who not to call just ridiculously unsafe. Imagine if my kid was in the car with me and he hit me

driver drove me off road unto medium at light he was laughing this is the type of driver they have…read morebeware!!!! company did nothing and it damage my tire