I use FedEx several times a year to print flyers for a non profit or mail packages. This location…read moreis one I frequently visit because it is convenient. My visit yesterday was for printing. There were two clerks working and one went above and beyond to walk me through step-by-step use of the printer. I was able to complete my printing quickly and stress free, thanks to his assistance. The store is ultra clean and well organized, with work stations, printing stations and supplies. Prices are reasonable. I saw some cool poster options during my visit that got my creativity rocking. Honestly, I could hang there all day. In and out of the strip mall is tight and the pavement is in rough shape. There was plenty of parking in front of the store.

Terrible customer service. The staff is more focused on gossiping and playing around with each…read moreother than helping the customers. We had a sign that was printed out wrong, for them to fix it they told us they would have to charge us half the cost to reprint it, but first we need to convert the document to PDF and use Microsoft Publisher (they did not tell us this when the first print was made). They also told us, "FedEx customer service doesn't know shit, they're all dumb." We came back and their computer wasn't working so we kindly asked if they can use another one. They said, that all the other computers can't even send an email. So, we asked if the issue was with our USB or their computer, they got an attitude and said, "would you like us to throw away the computer." At this point had to let them know about their horrible customer service and our issue was not resolved.

This printing shop is a total life saver!!! I first contacted them a few months ago since I was in…read morethe middle of planning a wedding. I contacted them thru yelp message, and Dennis promptly responded back to me. He was able to take a PDF file of my printing and print it on the cardstock and was able to meet the deadlines I was having to send out wedding invitation. I even an ordeal where I ordered wedding invitation online to get the ugliest invitation I ever saw! I couldnt salvage all of it because my time was short. Long story short, these guys were able to respond back to me promptly, print them out on the right cardstock and always got it on time to me for the few times I have used them. Its family business so makes it even better to support them, and its much cheaper than going to a KINKOS. They do a great job here! I always happen to run into Charles when picking up my stuff and his really nice! If you need any printing projects done or have last minute deadlines! These guys are for you!

From the owner: Printing, Signs, Labels, Banners, Business Cards and Promotional Items…read more Products: Stationary Yard Signs Services: Digital Printing Graphic Design Commercial Signage and Printing Copying Printing Services In Business for Over 30 Years Veteran and Family Owned Location Facts: Downtown Zionsville Business Description: Design and create a quality products when you come to Good Impressions Printing. We are a one-stop-shop for all of your printing projects. We provide the reliable service and technology necessary to create a printing masterpiece! Good Impressions Printing, in Zionsville, IN, is the area's leading printing company serving Carmel, Fishers, Lebanon, Whitestown, Indianapolis and surrounding areas for over 30 years. We offer digital printing, graphic design, commercial signage, stationery, banners, promotional products, business cards and much more. For more information, contact Good Impressions Printing in Zionsville. Professional Associations: Zionsville Chamber of Commerce Boone County Chamber of Commerce

Brutal process. We requested a piece of marketing material…read moreto be redone in a professional manner (since we aren't marketing professionals) what we got was an exact copy of what was already put together, simply copy and pasted into the format for the print. There was no creative energy put into our material at all. Once I spoke to them and let them know it wasn't what we wanted, and again reiterated that we wanted it put together in a way that we would pay professionals to do, they simply changed the background. There was seemingly zero effort put in, zero attention to detail and simply way too much money for a product I could have done myself!

Call before you show up - the hours in the website aren't updated to the temporary hours this…read morelocation is running on and I don't want anyone else disappointed like I found myself. First time ordering business cards from FedEx Office; I like them but will stick with document prints and shipping needs. Went in the early afternoon on a Monday and found myself waiting for a little while until another employee was asked to come up - quick once I was at the counter.

So I go in tonight to do a return drop off and there's two employees who are literally not doing a…read morething. They are just talking to one another no line etc. I assume one is leadership as he has on no uniform. They wait until I come all the way in to get in computers etc and act as if they are doing somethg. They don't even speak. After standing there for 3-4 minutes I'm acknowledged. He then proceeds to tell me that there are drop off boxes and I could have completed the return myself. Smh!!! Robots will be doing everything pretty soon as humans do not want to work and lack customer service. He was not nasty in any way to me but it was just the entire experience. I hope they read this review and know it's me because I will go back as it is the closest location but I will give critique in person next time. I should write a letter to corporate about the white guy who was leadership because it starts from the top. ANNOYED