The store did not complete my order as requested, the clerk was irritated when I informed her it…read morewas not satisfactory, and the manager only offered excuses without any offer to fix the poor product or give a discount since I had already picked up the plaque. I do not recommend ordering from this establishment.

From the owner: We specialize in laser engraved plaques and aluminum plates for plaques, trophies, paddles, picture…read moreframes and more. We can engrave on custom items like yeti cups, glasses, decanters, knives, journals, lighters, pens, cigar boxes and more!

I'm not one that ever gives 5 stars but believe me this one is worth it. You know I really didn't…read moreexpect the level of customer service and friendly people. Honestly I love to read the reviews and this store had the best reviews. I went in for an anniversary gift for my wife. She loved an item that was above my budget (no surprise there) but then settled on a very nice item. Upon getting home she discovery's flaw that caught her eye. I actually went back to see if perhaps they could replace the flawed area but instead (I hope you don't mind me mentioning your name) Diane replaced it with the initial item my wife loved. I had to leave before I wept and really want to thank Diane and Sand & Stone fine Jewelers for making my anniversary even more precious that it could have been. I'm wishing you all a joyous holiday season and may the best of your past be the worst of your future to come. David

These gals are top notch when it comes to service and sales. Good prices, good selection, nice…read morelooking store. I've been back a few times and will continue to give these folks my business.

Called to get quoted on something. The guy that answered the phone with "what do you want". Wow,…read morevery professional. Not the guy I'd want representing my company.

Sent an EP Control module for repair and was told it was not repairable. Tried to sell me a $5k…read moreupgrade which I passed on. Then told me there would be a $250 charge for the evaluation. I agreed to that even though no evaluation fee was disclosed before I sent it in. When I asked to have it returned un-repaired, she suddenly wanted to add a $150 fee to re-assemble it which I refused(I think they wanted to keep it for spare parts). She finally invoiced me $300 and added another $20 to box it for shipping which I covered. Then I received it with 2 push-buttons missing and the main control board flopping around unsecured. Used Q1E twice before with no problems, but of coarse, handling problem repairs is what separates good vendors from scammers, which is the impression I got. I would not recommend using Q1E. Look for any other repair shop - I have 2 others that I use that are excellent.

Ordered a bracelet and when I went to pick it up the owner yelled at my boyfriend who was there…read morejust to pick it up cause her and one of her workers lost the bracelet then another worker was finally able to look and found it. Then I took it back to get it sized and remove two links. I was told it would be done the next day. It has been a week and I still haven't received my bracelet. I asked a friend who worked there to ask if it was done 2 days after and was told they haven't even started on the jewelry. The owner is very rude not just to the customers but to some of her workers. Officially lost my business. I highly don't recommend.

I took a wedding band set to be sized, onceit was done the owner told me that the ring was Puter,…read morebut worked on it anyway. Once I got home the rings snapped, I took them back the next day. The owner then proceeded to speak very loud in a store full of customers about the ring not being real, and that she was sick on the set already. I asked if it was puter as she said why work on something you can be held liable for? Once I got the set back for the second time it snapped again, so I took it to a jewelry store. It was found that my set was indeed 24k white gold bur 24k jewelry sized my set with some type of fake metal. Needless to say its cheaper for me to purchase a new set instead of fixing it, because they destroyed my rings. Never will I do any business there again.

We have been going to Humberto for years. We discovered him when he worked for another jeweler…read more We found Humberto again through a friend. Everything we have taken to him has been expertly repaired. He is also a builder of jewelry, I have seen some of the jewelry he has made for sale in his display cases and it is all beautiful. We recommend J's to all of our friends. We trust him with our jewelry needs.

Humberto is an outstanding jewelry repairman. I brought in my necklace for a simple clasp fix, but…read morehe expertly noticed a weak spot I hadn't seen and fixed that as well. The result is excellent! I highly recommend him for any jewelry repair. 9/25/2025

On a return trip I went to check out their military surplus supplies for an upcoming Comic Con and…read moreboy howdy, did I find some hidden treasures! With this store (I'm assuming) the only one in Yuma I expect and did find was I was looking for and more. Great finds and decent prices; the owner was present and he did me a solid by working with me so I could have the most 'bang for my bucks.' Not a gun guy but yes, they had a good collection of them as well. Worth the trouble of shifting thru things to find whatever you're looking for. With a knowledgeable staff to boot...literally. "I shall return" for more bargains for sure!

Quiero saber el presiones de 1oz de plata es lo qe dice y me gustaría venderla y tengo otras…read morediferentes

Stopped by Arizona Gold & Silver while I was in town hoping to browse and maybe pick up a few…read morecoins. The shop itself is clean and organized, and they do have some interesting pieces on display, including Morgan dollars, graded silver eagles, and some specialty sets. However, the selection available for purchase felt pretty limited. Many of the coins in the display cases are actually not for sale, which made the selection feel even smaller. The store also felt a bit restrictive. Only one person was handling customers and showing items, so the process was slow and it made it difficult to ask questions or look at multiple pieces. I also asked about coin collecting supplies and was told I'd probably be better off buying them on Amazon, which honestly caught me by surprise since most coin shops usually carry at least some supplies. Overall, it's a neat shop to stop by and look around, but if you're hoping to buy coins or supplies, the selection may be limited.

I had a great experience at this gold and silver store, and the customer service truly stood out…read more Juanita was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to explain everything clearly and made sure I felt comfortable and confident with my purchase. It's rare to find customer service that feels both professional and genuinely caring, but Juanita delivered exactly that. I highly recommend this store and will definitely be returning in the future!

The worst customer service, the men there are so rude. Will do business with cash America, better…read moreprices and customer service. I tell everyone to go to cash America. If I could give it no stars I would.

Customer service was on point as I paid my last bill for the bass guitar in layaway…read more Ironically, the other bass I traded in for it was sold yesterday...I was gonna buy it back, too! Oh well, win some lose some. I appreciate the friendliness and reasonability of the staff. THE place to check first when pawn-shopping!

For some reason my reveiw did not post. No problem I took 12 ounces of Sterling silver to Paul…read moreBenson. At $93.00 per ounce I was looking for a decent check. We'll the salesman said they would pay 40% of the base. 12 times 93. = around 1100. But the melt value was 780.00. I got a check for 233.00. He said I came down to 8 once established. Even 8 oz would be around 800. How is 40% of either 12 oz or 8 oz end up 233.00. Liars and crooks straight up nasty thieves. You stole from a disabled combat veteran whom lives off a VA check every month. Low life's. My fellow yumas and veterans DO NOT ALLOW PAUL BENSON TO STEAL FROM US ANYMORE. WALK RIGHT ON PAST THE BUSINESS. YOU WOULD BE BETTER OFF SELLING YOUR ITEMS AT MCDONALDS. PAUL BENSON JEWERLY IS A JOKE AND A RIP OFF.

Called the store the young lady who I talked with was very helpful and she was able to help me with…read moremy questions and the answers were very helpful.