if you are going to the gun counter and dealing with an old woman named "melissa" or marissa" WALK…read moreAWAY. I went in with my spouse to purchase a firearm, and she was unfortunately the person we had to deal with. My spouse was asked for her ID and the old lady asked "is everything correct?" which the address was not because we had just moved. instead of politely informing us that she could not complete the purchase because of that, she rudely just said "i can't sell you a firearm, you need to get a new ID and it can't be a paper ID it needs to be the physical card" in a very rude tone. mind you i had to wait almost 10 minutes for her to eventually make her way up to the counter (there was no one in the store) she slammed her keys down and instantly had an attitude. Overall an unfortunate experience, i would suggest to shop elsewhere if she is working.

They need to extend their return timeframe due to COVID. 30days is not enough when I group errands…read moretogether and don't go out much. I tried to do a return or exchange and got turned down.

FROM LEMONS TO LEMONADE…read more From the time I purchased my soon to arrive item on December 1, 2025, my customer experience was a NIGHTMARE. (And, it confounded me because I have previously spent big bucks as an established customer and that this purchase was a high dollar product.) From misinformation on the website about the product being in stock (when it was not), to lies and false promises from the call center agents (the first 2x I called about my order) and then being told that employees of a sister-store (that actually had the item) would NOT communicate nor comply with a co-worker's request for help/information (which I found to be incomprehensible and totally shocking and unacceptable), it was frustrating, upsetting and nerve-racking because the clock was ticking to earn a Rebate from the manufacturer for the product by Dec. 31, 2025. And until about, the 15th, when I finally reached call center rep "Kevin" who kept his WORD and got me in touch with Isaac B., the Assistant Manager for Customer Service, who turned out to be my savior and the man who turn my disaster of a transaction from lemons to lemonade !! So, to sum up KUDOS to Isaac B. (who became my Santa Claus) and commendations to Kevin & Andy (in Billing) and honorable mention to Amanda the last call center rep who listened and followed-through. As a side bar, this gift to myself is sort of a Bucket List item to remotely bring a little happiness to myself due to the 39 year loss of my 2 children, who were kidnapped in 1987 and who have NEVER been found. (SEE: the links below.) So THANK YOU for a great man like Isaac and those members of his team who truly understand the concept of Customer Service and how it can impact not only a customer but also another human being. Video released by the National Center for Missing & Exploited Children: https://vimeo.com/200845229/ecf875f266 Here is a News 4 San Antonio video & full length article: https://news4sanantonio.com/news/trouble-shooters/father-offers-support-in-lina-khil-case-as-he-searches-for-his-own-missing-children-zaharias-christopher-lisa-mae-abducted Links for "Unsolved Mysteries" TV Show segment: https://youtu.be/Ha2m6njpDMI https://unsolved.com/album/help-find-the-zaharias-children/

Terrible service, waited for over an hour for representative to help. The only attendant working at…read morethe time said he was busy helping another customer only to see that they weren't actually helping a customer but asking them about what hobbies they liked. when the attendant was finally done then they ask what they could help with only to inform me after waiting an hour that they couldn't help me because they stopped selling firearms at that time

Excellent service, selection and reasonable prices range is 1st rate highly recommendread more

This place is amazing. Girflriend's first time shooting was coached by Andrew, who helped in every…read moreaspect possible and was able to make it a fun time for both of us. Definitely coming back.

These guys have been really helpful and have shown me things I didn't even know where out there!…read more Thanks!!

I took my grandson's to FishTech today to get them their first rod and reel combos. This place is…read moreawesome, I hope I can get them hooked (not literally) on fishing.

Purchased Minn Kota Deckhand 40 Anchor Motors. I had to send these items in 3 times for repair. The…read morequality and reliability of these products is very poor. I would not recommend this product to anyone. You would think that the manufaturer would just send new replacements to ensure the customer is happy. By the time you pay for shipping to return to the factory for repair several times you have almost paid the entire purchasing price of the units.

Hansen Interiors are top notch for excellence in service and quality products…read more I live in Honolulu Hawaii 4,200 miles away from Hansen Interiors and it was the only place I could find a specific Danish table I had my eye on. Eric Lewis helped me over the phone on multiple calls, he was kind, patient, attentive and knowledgeable, he arranged for 'white glove' shipping to Honolulu and it arrived exactly on time. Delivery was seamless and I love the quality of my Danish table. I thought contacting Hansen Interiors was a long shot from Honolulu, it ended up being a home run. Mahalo Nui Loa, from a customer who is touched by Hansen Interiors' integrity, quality and heartfelt customer service.

We purchased a love seat, a server, a television corner unit, a dining room light fixture and a…read moresmall bookshelf. Everything is perfect! Eric helped us and he is extremely knowledgeable about everything they sell. He took the time to explain everything to us and he was absolutely wonderful to work with. Everything was delivered with the ultimate care and the delivery guys were also knowledgeable about the products. Highly recommend this business!