very respectful employees and great service.food is great, very well made. will definitely go back.

We visited this Firehouse location twice during the week we were in Mesquite. Great food and fast service both times. The bread was fresh, toppings were plentiful, and subs were made exactly as ordered. I ordered the mac & cheese as a side and it was warm and creamy. Perfect comfort food! I especially love the grilled mushrooms here, and always order them on my sub. read more

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Delicious Great service! Place nice and clean Friendly staff Would definitely recommend read more

I've been hearing about the great and delicious subs at Firehouse, so I went here in their Mesquite, TX branch. I am here at exactly 10:27 am. So I waited till they open. It says 10:30 am. I stood outside and I saw people moving inside and they saw me at the door too. It's now 10:38 am and the door is still closed. I am leaving! It's hot and they're taking a long time. Bad bad bad customer service!!! I don't mind waiting inside while they're getting ready because I saw when they turned on the lights at exactly 10:30. But they did not even open the door! Will never try this branch ever or maybe any Firehouse branch if this is how their people work and treat their customers. read more

Firehouse Subs - This is at exactly 10:37 am outside still waiting. - Sandwiches Near Me - Mesquite, Texas

Ordered through an app, canceled my order ten minutes after I put it in with no communication or anything. I guess I'll get a soggy sandwich somewhere else today. read more

Here's my lovely $15 sandwich fail tonight This has kinda started to be mine and my dad's place every once in a while because it is somewhat pricey. Don't get me wrong it is good, BUT there's definitely a pattern and even more half assed tonight, which is unfortunate. We always get the Turkey, Bacon, and Ranch and ALWAYS ask for the bread to be a little more toasted and NEVER does that happen, then "extra crispy" bacon, which also NEVER happens. (See "limp" photo) For $15, please put a lil love it in guys, like it used to be! You now get two skinny lil baby bacon strips and again NEVER crispy and you can see how flimsy it is in the pic, but come on, even adding one more skinny ass strip would help if nothing else, right?!?!! ‍ AND THE PICKLE?!?!!!!!! FOR THE LOVE OF GOD, why would you EVER give that to someone?!??? It obviously looks half eaten and just horrible looking! And honestly wasn't the friendliest bunch tonight and felt like no one wanted to be there and definitely reflected in the food. Sucks, we do still like this place, but it's always only once in a blue moon because of the prices and the staff not really seeming to care, especially never following any request of the customer, over a numerous amount of times... I.e floppy/ skinny, might as well be nothing bacon (especially with the other ingredients you can't even taste it) and the staff not caring enough to throw in, what looks like half eaten food. Seriously, c'mon guys... we are fans, but hanging by a string here for a while now and the staff tonight definitely didn't help read more

Firehouse Subs - Turkey, Bacon, and Ranch Sub... then sadly what looks to be a half eaten pickle AKA... staff not giving a sh** - Sandwiches Near Me - Mesquite, Texas

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They offer Garlic Bread but all you receive is a dry wheat bun. Untoasted with nothing on it, not even sliced in half. The first time I thought it was a mistake but when it happened again....SMH read more

Several things make me rate this place negative. 1st, you stand there 10 mins why everyone ignores you, to place your order. 2nd, the soda mechine is disgustingly dirty. After telling the staff, they acted like they did not care. Not that I am surprised. 3rd, the place is full of smoke from burning something. The staff at this place acts like it's a hinder to serve you. Subway has much better service! Will not return! I think the staff maybe stoned. read more

Wow, Firehouse has a "small" sub ? Who knew ? When I was asked, "did I want a small" I presumed it was a regular 6" or so sub. Or not a large, foot long. The small is what I would describe as a child size. Actually it needs to be a small child, or they'll still be hungry. See my pic below, I put a small teaspoon next to the sandwich for size reference. I don't think it was any bigger than 3 1/2 . I would suggest if you change or add sizes that it be clearly explained what the size is. Most sub shops do a regular & foot long. The "small" is more appropriately a mini. I could have eaten at least 2, maybe 3, as they seemed like lesser ingredients as well as small length. That price is way too high for such a small sandwich, btw. You have an awful lot of competition to start cutting back on size & ingredients. That is a poor business model. Ultimately you will lose your customer base. Repeat business doesn't flourish in a restaurant that people are still hungry after having eaten. Tasty, albeit not enough food for me. I won't be a regular for that small a sandwich at that pricing... read more

Firehouse Subs - Smallest sub ever...I didn't know they started a small size. - Sandwiches Near Me - Mesquite, Texas

I had the Italian sub. Worst version of an Italian sub I've ever had. Also I got the large which would be a medium at most competitors establishments. And for close to $14 I think it's a terrible choice. I realize they market themselves as a first responder supporting company and I appreciate that. But I can't support you at the expense of my pocketbook. Guess I'll head back to Jersey. read more

Great sandwiches at a good price. Good place to eat! Convenient close to where I live. I'll be back for sure. Friendly atmosphere. read more

First off, when i called to see if they were open for dine in the little girl answered and placed me on a 2 minute hold, and then told me they weren't open for dine in. & then i called 10 minutes later and the same little girl answered the phone and told me they were open for dine in. Once we arrived at firehouse, the little girl was mopping and rolled her eyes at us. She had to stop mopping to take our order. When she took our order she had an attitude & was rolling her eyes the whole time. She made us so uncomfortable to where we didn't even want to eat in anymore we took our food to go. read more

Every time I go into this place it doesn't matter what day, month or year the people that work there always have a bad attitude.

Why would you go anywhere else?!? Best subs hands down. The staff is always friendly, and fast. Which is surprising because the majority of the staff are teenagers kuddos to their parents for raising respectful children. We travel a few miles out of our area to frequent this establishment. It's well worth the drive and the flavor of the food Keep up the great work!! read more

My husband and I stopped by and had the meatball sandwich and hook and ladder. They were both delicious. The dining area was spotless. This place never disappoints. read more

Poor customer service! Made an order off UberEats, called at 1:49 PM to make sure they don't forget the hot sauce as commented in order (they've forgotten multiple times) put on hold as the lady who picked up talked and laughed with customers and co workers, waited about 10 minutes. Kept pressing buttons, hoping she'd come back to the line. Finally hung up, food got to the house and no hot sauce, called restaurant back 3 times, kept getting busy signal. My guess is that she got too busy gossiping with co worker she forgot to hang up the phone, it is now 2:11 PM 22 minutes later, still can't get through. read more

I like firehouse subs because they aren't on every corner, so when I eat there its extra treat. This is a great location when I'm out shopping. They are pretty fast and always get the order out correctly. I add and take away a few things so I'm appreciative when they keep getting it right. All the choices are easy but I seem to default to the Italian. The bread and toppings are fresh and the meats just perfect. Good Value for the size of the sammie you pick especially going with the combo. I realized this last time I love the Coke freestyle machine too. The other great thing about Firehouse Subs is the hot sauce option. I fell in love with the Captin's sauce this last time and will be adding it on the regular going forward. read more

Firehouse subs is so good that you got a new customer and also you get 80,000 out of 10 that is how good your subs are and thank you to all firefighters sacrifing their lives in line of duty we are Soo glad to see you people are okay and rest in peace to that fallen firefighters that you've lost in the way but stay positive through it all stay safe and stay positive have a smile on your faces - Matthew read more

I give this place a five star no matter what time I have visit the staff and the food has always been awesome, no more Subway for me

Great place. Very clean and tidy. I always order on the app and my food is always ready on time when I pick it up. I really recommend this place. It's my favorite salad and sandwich place around Mesquite. read more

Yes, I love me some Firehouse subs! The usual greeting "Welcome to Firehouse Subs!" echoed thru the building. I've tried several subs and like them all. Just seems to be a step up from Subway. All five orders came out correctly and quickly. Delicious as usual. I always add one of their sauces. Did a # 9 hot sauce this time. Pretty toasty! We'll be back. read more

OMGGGG I love the chili. We love orderimg from this place. Sandwiches are always perfect, I could eat here ever day of the week I won't... but I would. The chili os always amazing. Especially if you are a bit sick, its perfectly spicy and warm. I usually get a warm specialty sub, like meatball or the hook n' ladder. I'll get a large a split it with my 5 year old. It's the perfect size to share with someone, and the brownies... YASSSS!! Great for those female times of months when all you need is warm carbs and sugar. Posted this same thing on google reviews. #notafakereview You guys need to make BIGGER bowls for chili though. Seriously. read more

Really good pricing and food tastes great! Great deal in the combo meals. Great customer service. read more

Firehouse Subs - Sandwiches Near Me - Mesquite, Texas

Went to this location for the first time and loved it! The prices are reasonable and they support firefighters! The staff is very attentive, friendly and eager to help. Will definitely come back whenever I need my firehouse fix! The meatball sub is to die for and the little pickle slices! They also have the Coca Cola free style machine that I'm obsessed with. read more

Firehouse Hero has got to be one of the BEST Subs I've ever eaten! It's loaded with roast beef, smoked turkey breast, Virginia honey ham, and melted provolone, served Fully Involved ! The Special Sauce they put on the Firehouse Hero is sooooo delicious! I like it a BUNCH! Firehouse Subs isn't like Subway at all. There's not as much "Sub Bread" to pull off, in order to get to the meat. = ) This location is close to the Home Depot in Mesquite, right off I-635. The folks at this location are friendly and serve your sub up FAST & Fresh! This store is clean and very welcoming. I'll definately be back to this location. read more

You can never go wrong with a hook and ladder or a smokehouse beef and cheddar brisket. I usually pick one or the other depending on how hungry I am. This is on the top of my go to places for sandwiches, I love the way they steam the meat and cheese making it hot and juicy! The veggies are fresh and there is a copious amount of sauces/spices to add to your sandwich. I usually get mine to go and the turnaround is very fast. If you're looking for a quick, hot, delicious sandwich you can always count on the Firehouse. read more

On a late Monday night my son and I had finished up a Boy Scouts meeting and I asked him, "Do you want Jimmy John's or Firehouse Subs?" His response, "Firehouse Subs." So we headed to Firehouse Subs. We arrived around 8:42PM. We then stood at the counter for about 2-3 minutes until someone acknowledged us. A hefty female walked up to the register and said, "You realize we close at 9:00, right?" From my receipt, which has a time stamp of 8:46PM and a cashier stamp I'm going to assume her name is Keila. I told her yes, and proceeded to give her my order. My son and I got a table, however a young female with a large flower tattoo on the back of her left hand was sweeping at the table behind my chair. I pulled my chair out and asked her if she needed to sweep where I was going to sit. She swept out my spot and I sat down. Then about 3 minutes later she's hitting my chair with a broom trying to sweep under my chair. I thought it was odd, and rude, but didn't think much of it until I saw her sweeping under the table of people sitting at a table in front of me. She said nothing to the people sitting at the table. She pushed their feet out of the way with the broom and continued to sweep under their table as they moved their feet out of her way. I was surprised that there was no conversation between the two parties as she did this. I grabbed a to go box and we left. I was out the door by 9:01PM. Thank you Keila and tattoo girl for the experience. I won't be there again. I guess I'll be eating more Jimmy John's. read more

This place is unbelievable!! My first visit was incredible! Now my new favorite place!! I actually went back today & took my hubs! He loved it too!! best sandwiches we've ever had! Best service! Very thoughtful lady that helped us. Sorry can't remember her name. Anyway, atmosphere was awesome, bathrooms were clean (BIG BONUS) all over excellent visit!! The most important thing of all is that we are a family of first responders & retired military and the give a discount!! FOREVER loyal customers!! read more

Didn't know what to expect, but took one bite and wow. Definitely going to be coming back here. The best subs most flavorful subs I have ever tried. read more

I LOOOVE firehouse! It's my go to lunch. They have the BEST vegetarian sub. They're fast and super friendly. The subs always taste super fresh and are hardly every sloppily made. When I get this for lunch it alway makes the day better. Even if someone wasn't a vegetarian I'd suggest the veggie sub with mushrooms just because it's so good! read more

My absolute favorite sub place. This location is brand new and you can tell some of the workers are still getting used to working here, but their quality consistency remained the same from all other locations I have tried. My favorite sandwich is the Italian sub, it's so delicious. I love their variety of hot sauces that you can test and try on your sub, and best of all they have one of those 100's of combinations soda machine. I'm happy they finally came to mesquite and I will definitely be a returning and frequent customer. read more

Firehouse Subs - Sandwiches Near Me - Mesquite, Texas

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I hadn't been to Firehouse in years. I always put it off because it's "just like Subway". Well my parents chose to go and I tagged along. One star for the food being fresh. A second star for a nice atmosphere and a and fourth for exceptionally clean restrooms (I am very scared of public restrooms)! I can definitely say that I would return. read more

Firehouse Subs - Daddy's still in progress. - Sandwiches Near Me - Mesquite, Texas

This place is off the Hook , Yall Rock !!! Sorry Sub Way,,,,,,there's some one new in Town. This place is Clean, Friendly, and Quick service, I had the Sriracha Beef, the Best Dam Sandwich you will put to your Face to Eat. I will be Back to try them all in the Future !!!! read more

Firehouse Subs - Sandwiches Near Me - Mesquite, Texas

I work close by and come here several times a week. I always get good service and food at this location. The staff is friendly and the management is quick to pick up dirty baskets after your done. Always a pleasure to come her and get some nice hot sub combos. read more

Firehouse Subs - Main area and menu - Sandwiches Near Me - Mesquite, Texas

Apparently I have to write a small novel to get a review posted so here goes. This has to be the worst sub sandwich i've ever had. Nice people but garbage food. First and last time I will go to this company. The bread could be best described as rubbery, overly chewy and bland. It had no real flavor or character and just was not tasty. The beef on the sandwich was chewy, semi gristly and did not have a pleasing flavor. It just wasn't good Look, these are nice people and I've no issues at all with the service. It just isn't a good product. read more

If I could I would give this place 0 stars. No food is worth the HORRIBLE service provided at the establishment. It was obvious, Vickie, the cashier, hated her job. She was unfriendly and rude. It was my first time at this place and I will NOT be going back. I'm writing this review before even eating my sandwich, because honestly with this kind of service I rather just make my own sandwich at home. Never coming back. read more

This location just can't get it right. On two previous visits within the past six months, I ordered a salad to go; both times when I got home, I discovered that they had omitted the dressing. I contacted the franchise owner, who apologized and offered me a free replacement the next time I was in the store. When I returned and received my free salad, it was correctly made. I really enjoy their chopped salads, so I hoped that any training/quality customer service issues had been resolved. Unfortunately, that isn't the case. Today I returned to purchase a salad and a sub, and BOTH orders were wrong. Both items were loaded with ingredients that I requested be left off. My receipt reflected my correct order, but not one of the THREE people collaborating on my order paid any attention to the requests. That's it - I'm done with Firehouse Subs. For one location to get it wrong so often with one customer indicates a larger problem than inattentive service. What else do they let slide that customers DON'T know about? read more

The employees are super sweet! Greeted myself and my family as we walked in the door. One of the staff members checked on us throughout our meal asking if we needed anything each time. SUPER SWEET guy! I'm sad that I didn't get his name. Our food was super delicious as well. Good job guys! Keep it up! My family and I will definitely come back! read more

I like cheese steak subs from this chain. I feel that the personel at store needs to be more friendly and attentive. Other that that I liked my subs read more

Yay! Now I don't have to drive to Rockwall for my favorite sub shop! The staff is friendly, helpful, and professional. The food is the same excellent quality we've all come to expect from Firehouse. The restaurant is clean. There's nothing to complain about except the parking lot being designed by a near-sighted field mouse, but that's not the restaurant's fault. Now, go get a medium Turkey Bacon Ranch sub on white and round the total up to the nearest dollar so you donate to an amazing foundation. read more