They ordered my tires for me yesterday and installed them today. They let me drop it off and…read moreimmediately started working on them. They were honest and didn't try to upsell or overcharge me. I will be back whenever I need new tires again. I appreciate yall!

Had a alignment done on my truck. E-350 Ford. Also had rear brake pads replaced. Three weeks later…read moreI noticed the front tires had a bad wear on the inside shoulder of both front tires. Returned to their shop. They put the truck back on the alignment machine. They admitted to and corrected the error in alignment. They put the front tires on the rear axle stating the tries will run okay. I questioned this and was reassured that if there were any problems he would take care if it. Four weeks later, driver side rear tire blow-out. I put on the spare and returned to their shop, expecting replacement. The owners statement was, I accepted the solution of mounting and running the tires on rear axle. I said I only accepted that solution with your assurance of warranty. He said sorry that's the way it is. I will Not Ever again accept this company's word as warranty. I have since found a honest national tire shop.

Contacted DKD for bad lifter/dod delete job. June 27 sent $1K parts deposit like asked. Dropped off…read moretruck July 7 like asked, & mechanics wife said kit is missing a part, it'd be there the next day, truck would be done in a week. Summary of texts from mechanics wife: July 14- was told again kit is missing a part, it'd be there the next day & start on it. July 15- waiting on a bay to open up. July 17th- bay is open, mine will be done July 21. July 21- had family emergency over weekend, starting on it that evening. July 22- helpers will start on it, it'd be done July 23. July 23- be back that evening, it'd be done July 24 by 11am. July 24- helpers didn't do the job, ready to fire them, it'll for sure be done July 25 at close. July 25- got a late start, realized its 14-15 hr job instead of 13 hr, could start on it now, work through weekend, for sure have it done July 29 at close. Sun July 27 I had it checked on (being worked on through the weekend like told), I received a pic of it sitting in the same spot I parked it July 7. Mon July 28 I picked it up untouched to find a better shop. Talked to the mechanic for the first time, was told parts kit wasn't ever there til July 25. I was told I was issued a refund for the parts deposit July 28 when I picked up my truck, almost 3 weeks later still no refund & no replies, it's being legally resolved now since they wouldn't comply. I DO NOT recommend this shop due to the compulsive lying, job never started when I had an appt, calls not answered only received texts from wife, mechanic not wanting to communicate, & over a month of my time wasted.

From the owner: At Dirty Kautzman’s we have the knowledge, tools and prices to get you the best performance you can…read moreget out of your vehicle. The owner is a lover of diesels and very knowledgeable on them. We have many great dealer connections to get you great deals on high end performance parts and would love the opportunity to serve you!

I had some issues with my RAM and took it to Merritt (Byford) for them to diagnose it. My truck sat…read morefor over 3 weeks with no communication as to what was going on. I called to get an update and to see where they are at on diagnosing the issue. I was told they had not had a chance to pull it in and look at it. Then, later that day, I got a call that they pulled the truck in and told me the codes that the truck was throwing, which I already knew since I have a snap on code reader. Then they told me that I would have to pay $150 for the diagnosis. It's ridiculous since my truck sat over 3 weeks and for them to tell me exactly what I already know... This place is the worst place to get anything done, and I will be taking my truck somewhere else to get fixed. I will not ever buy another RAM due to the fact that these people can't get their crap together!

We have purchased many vehicle the last forty years, but our experience with Merit Auto group in…read moreDuncan Oklahoma has been the best we have ever had! Patrick offered assistance and listened to what we wanted. The whole team at Merit gave us their Best effort to find a vehicle that met all our needs. Reminds us of the town we grew up in, helpful, friendly, and cared about us. We love our new vehicle and our new friends at Merit. Thank you Merit! Jeff and Sue Avis Lawton

Came in with no appt to get a tire fixed and they got us in immediately!! fast and friendly and did…read morea fantastic job!!!!!

I had my vehicle worked on several months ago. After about a month, $2600, and two return trips to…read morefix issues caused during the original repairs; I still have the significant problem with the vehicle of which I had them try to fix in the first place. They seem like genuinely nice people however, the owner stated to me that they are not perfect which is understandable. Perfection is not a requirement for thoroughness or an expert working knowledge of the trade being practiced. My advice: if you are looking for a maintenance garage I would pass on this one unless you would like to afford them the opportunity to get extra practice working on vehicles and prepaired for them to find additional issues unrelated to why you have the vehicle there initially. Again, seem like genuinely good Americans however their attention to detail and keeping customers informed of work they are doing without the vehicle owner's approval and/or authorization is lacking. As the old saying goes...You can shear a sheep many times but you can only skin it once.

They did a prepurchase inspection for me as I am not in town. It was very thorough and complete…read more He address every question that I had and more. I would highly recommend them.

From the owner: Call Now For Your Next Automotive Appointment.read more

Very friendly customer service. I brought my Diesel truck in to have the fuel filters changed. I…read morenormally donit myself but i am on the road working and dont have anywhere to do it or dispose of the diesel or filters. They used the filters i already had and only charged me for the 1 hour labor. I also got a military discount for being a veteran. Definitely recommend this place.

Great service. I had a lot of problems with my truck. They were very knowledgeable, and turn…read morearound was just a couple of days. I was very pleased. Nick will take care of you.

Had a leak in my tire. Turned out to be two nails. Not only did they fix it super fast but they…read morewent above and beyond by removing a previous plug and patching it up. Oh and they only charged me $10!! I'll be a customer for life!