Very professional, their inspections are very detailed. They went above and beyond to help me out…read morewith my BMW. I'd recommend them to all I know now.

Very professional workshop with honest mechanics. The repair quality was excellent, and everything…read morewas explained clearly. I just expected my car to be ready a little sooner.

My car was washed almost 90% of the way. However, the drying process was too quick, leaving some…read moredried rain spots on it. Overall, it did a decent job. What I liked the most about this place is that they offer a free vacuum after the wash. They conveniently placed hoses on both sides of my car so that I didn't have to worry about anything reaching over and scratching my hood. Each hose station had three different types, making it easy to cover large areas quickly and reach those hard-to-get spots. The team was friendly, but you must pay and tip them before starting the wash. Personally, I prefer to tip after the service is completed so I can evaluate the entire experience. I paid $29 after the tip, but I cleaned my car for 50 minutes after the wash, so I feel I got the most out of my money.

Today I took my Honda Civic to car wash. The rear spoiler came off when in the drying phase. The…read morelarge cloth drying device smashed it making it come off. One of the employees helped me try and get it back on. I then lost it on I 75. This was a factory spoiler. I have tried to call several times, there phone is not in service. If anyone reads these messages please contact me asap.

I moved back to Tampa from Pennsylvania and my AC stopped working. They were very professional and…read morepleasant to work with. I got an estimate and when they were done it came in at that figure. My son-in-law recommended them to me. I will be taking my care here from now on for service. I recommend them.

Another update ... This time for new tires delivered by Tire Rack and installed by this shop. They…read moreare an approved shop by Tire Rack, so it was easy to select them when ordering my tires. Ryan, the associate behind the desk was a class act. Nice greeting as I walked in. During three hour wait he ordered an Uber for a lady who didn't know how and was updating those in the waiting room on the status of their vehicle repairs. He even helped a customer charge his phone at the recharge station the store has. Keep up the great work Ryan! The shop hand tightens lugnuts to factory specs with a torque wrench. Ryan even showed me the tool. I watched part of my install and they appeared to handle the rims carefully. Keeping my 4 vs something higher for the reason noted before plus this time around I asked how much they would charge to flush/replace transmission fluid and was told they don't offer this service for cars with CVT transmissions. This eliminates a wide spectrum of vehicles that now use CVT transmissions.

Ruben is the BEST mechanic i have used in Florida. He is reasonable and extremely proffesI will be…read moreusing sional . He did a nightmare valve cover replacement on my wifes 2012 BMW x5 35d for a fraction of what other BMW dealers would charge . I will be using him for all my vehicle maintenance in the future

Very unreliable never communicated anything and promised a time he did not show up for at all that…read moreday no call or text.

I took my car to Cross Creek Auto last Friday (2/21) for the first time, because my A/C wasn't…read moreblowing cold air. When they told me I needed a new compressor, I paid them over $1,000 for them to install it. So, the A/C still wasn't blowing cold air! When I took it back in on Tuesday (2/24) they proceeded to tell me that NOW I have a leak in the 'evaporator coil (or core?)' and it would cost an additional $1600 plus labor and tax. I asked why did I just pay over $1000+ for a new compressor when, instead I had a leak! They said it was just "a coincidence"! Needless to say, I am quite upset. I feel that I have been TOTALLY taken advantage of! I will NEVER go back there and DO NOT recommend them.

Do not bring your vehicle to this shop. Based on my experience, I would not recommend this place to…read moreanyone, especially women going in alone. I brought my 2012 Ford Focus in because I was having what seemed like a battery or electrical issue. The first thing they told me was that it was the battery, and I paid about $250. The battery they installed was faulty, so I had to bring the car back again. Even after that, the car still did not work properly. Then I had to deal with towing the car back again, only for them to tell me the problem was now the alternator. They charged me about $975 for the alternator. After paying for that, the vehicle still had the same issue. At that point, I had already paid for a battery, an alternator, towing expenses, and wasted a lot of time, yet the original problem was still not fixed. Then, after all of that, they told me it was something else and wanted even more money. Every time the car came back, the explanation changed, but the issue stayed the same. First it was the battery. Then it was the alternator. Then it was something else. Each time, more money was expected from me, but no real solution was provided. I had to go back and forth with this shop three different times, including towing expenses, and they still could not fix what turned out to be a simple issue. I finally took my car to another mechanic, and they found the actual problem. It was a simple cord that needed to be changed. That repair cost about $75 and fixed the car. So after this shop charged me over $1,000, installed a faulty battery at first, had me towing and returning the car multiple times, and kept changing the explanation while asking for more money, another mechanic solved the problem with a basic $75 repair. The repair experience was bad, but the way I was treated made it even worse. The owner was disrespectful, dismissive, and condescending. I felt like he spoke to me as if I had no right to ask questions about my own vehicle and my own money. I was not asking for a favor. I had already paid a large amount of money, and my car still was not fixed. I had every right to question what was going on. This is exactly why many women feel uncomfortable going to mechanic shops alone. In my experience, I felt looked down on, dismissed, overcharged, and treated like I should just keep quiet and pay whatever I was told. No woman should be made to feel small, stupid, or powerless for asking reasonable questions about repairs that did not fix her vehicle. Based on my experience, this shop showed poor diagnosis, poor communication, poor accountability, poor customer service, and a serious lack of respect. I would not trust them with electrical work. I would not recommend them to women. I would not recommend them to anyone. My car did not need all of those expensive repairs to solve the problem. It needed a simple cord replacement. Please get a second opinion before allowing this shop to perform any major repair. I wish I had never brought my vehicle here in the first place.

I don't often write reviews, but I felt compelled to recognize the outstanding service we received…read moreat National Tire & Battery in Rosedale. A few months ago, I flew out to visit my son at college and discovered his first car needed front-end repairs. As a new driver, this was a stressful situation for him, and as a parent living out of town, I wanted to make sure he was treated honestly and fairly. From the moment we walked into the shop, Tyrell made all the difference. Tyrell was kind, professional, knowledgeable, and genuinely caring. He took the time to explain everything in a way that both my son and I could understand. He was also funny and personable, which immediately put us at ease during what could have been a stressful experience. Most importantly, he earned our trust right away. He worked with us on the price, helped us understand the repairs that were needed, and treated my son with respect. As a parent, that's something I greatly appreciated. It's not easy handing over your child's first car for repairs when you're not familiar with the area, but Tyrell made us feel confident that we were in good hands. In fact, after I returned home, my son needed another repair. The reason I told him to take the car back to this same NTB location was because of the positive experience we had with Tyrell the first time. Finding someone you can trust in the automotive repair industry is invaluable, and Tyrell has earned that trust. Thank you, Tyrell, for taking such good care of my son and treating us like valued customers. Your customer service is exceptional, and you are a tremendous asset to National Tire & Battery. Exceptional employees deserve to be recognized, and I want to make sure he knows the positive impact he had on both my son and me. Meeting someone with Tyrell's character, professionalism, and genuine concern for customers is rare, and we are truly thankful that our paths crossed.

In December 2023 I purchased 4 tires from Mavis Tire in Ocala. I took my car in to the local Mavis…read moreTire store in New Tampa on Dona Michelle Rd. yesterday (7/13/26) because I noticed possible tread separation on the 2 front tires. I had purchased road hazard insurance on the tires when I bought in Ocala, and the tires were still under warranty. Rob at this Mavis store confirmed my suspicion about the tires and was most helpful. They didn't have the exact tire in house and I needed them replaced quickly because my son uses this car for work in Orlando. Rob gave me a good price on a similar tire and took a percentage off since some warranty still existed on the tires. I asked if a front end alignment would be needed. He said that he would run a check on it. When I received the call to pick up the car Rob informed me that the alignment wasn't needed and had the report (all in green) to prove it. The price I was quoted was the price I paid. I was impressed and pleased with the whole staff (Rob, Dante and Steve) for keeping me informed and doing "what they said they would do". I would highly recommend this Mavis Tire store location to anyone!

Sitting here as I type - 40 minutes since I got in line and my car still hasn't moved out of the…read morevacuum area. SLOW. Also, they didn't write in my window the number of the service I purchased (the #2 for 19.99) BUT DID WRITE IN THE WINDOW HOW MUCH I LEFT FOR A TIP !!! (You prepay now) Update: after 60 minutes there, and my car still in the vacuum area and not moving, I requested a refund and left with a dirty car. I also knocked on the office door to speak to someone ... voices inside but no one answered. Never again.

I've been coming here for years (over 15) and have to say the quality of work has most certainly…read moregone down. I paid over $40.00 for my car wash and to add the interior trim shine and additional SUV price. It was haphazardly done. I have a subscription to Bubble Down which is fantastic. However, when I need my windows cleaned or interior detailed, I have always gone to Bay Breeze. I will buy the supplies and detail the inside of the car myself in the future. I responded to the email and got no response. The email provided was wrong so I researched what email others were provided with their terrible reviews. I responded and got ignored. Further solidifies I won't be back.

In and out very quickly also Aaron was super nice and transparent with all the upcoming service my…read morecar needed!

I've been going to Tire Kingdom since they opened over 20 years ago. Close to home. Local shop,…read morealways treated my family and I right. Didn't try to sell me things I didn't need, gave discounts where they could. Same leadership group and mechanics for years. I referred a lot of business. Since changing to Mavis and management either moving or quitting their service has dropped considerably and pushing unnecessary services and products are premium. I get they need to be profitable but it's obvious and nauseating. They locked my car overnight without calling me to let me know a few weeks ago. I had to drive by to make sure it wasn't stolen. I called the next day. No explanation, empathy or apology. Then they told me the car was ready. I asked to speak to the manager, he was on a call. Simple tire air pressure sensor out. $155. No discounts to appease me. I called corporate to complain, they referred me back to the store, I refused as same team. District manager offered no empathy or solution. Fast forward today. Same sensor I paid $155 for out again in my display. I reluctantly brought it back and am told 2 additional sensors out. I brought it in with the same sensor they allegedly replaced out and when one goes out they all go out. I told them I'm not paying for any additional sensors I just want them to honor their warranty and repair what I paid for last time. They continued to push the other sensors so I just told them to stop and picked up my car. Now I'll find another mechanic to pay again for what they did not and dispute the charge on my credit card. 2 weeks before my interaction I brought my wife's car to check if there was a slow leak in one of her tires. They turned that into all 4 tires were dry rotted, needed to be replaced. Brought it to Sam's, tires are fine , patched the leak. Find another shop. Break my heart to say that but top to bottom no empathy, sales only and incompetence.