Horrible. Don't waste your time or money with them…read more I wouldn't give them any stars if I could My wife called on July 17, 2015 and they assured her that they have tires for me at 2pm. I called at 330 that same day and they didn't have them. Then after calling them over and over they finally got them I got down there and they didn't serve me. I had to walk to the back of the store where they were putting their personal tires on their truck. They told me to go back to the front but the doors were locked

Do not purchase service from this provider. I showed up on a Wednesday at 330pm in need of a simple…read moretire patch and these guys couldn't sorry.... Wouldn't do it. I have bought my tires from these guys for years and when I explained that to him he did not care. It seems that they are happy to sell you $500 worth of tires but you are @$&):@ out of luck if you need a tire patched to get home after work. Stay away from this firm if you desire service after sale

Very poor service my wife had her tires rotated and they failed to tell her that her tierodend was…read morebad and needed a new one and alinement as of now I gotta buy 4 new tires but that's not what bothers me I trusted you to keep my wife and grandkids safe but you hand you're employees have done a poor job of being a family business. And keeping families safe in my views there is a right way of making money and a wrong way if they would have told her when they rotated tires I would have let them change the tie rod end and put new tires on but they broke my trust in everyday I hope whoever reads this goes else where no stars given.....

Had a blowout on the interstate. Put a spare on and called these guys. Got to their shop and they…read morehad what we needed on hand, got us right in and back out in a reasonable amount of time for a very reasonable price. The big gas station next door had a nice place to sit with a hot lunch menu so hanging out for a few minutes was no problem.

I was stranded in a rental car last week with a flat tire and these folks dropped everything to get…read moreme going and back on the road in time to make might flight home from Jackson. I can't recommend them high enough. Nice to know there are still some people out there like this.

Friday afternoon traveling blowout these guys did everything they could to get me back on the road…read more 5 star business

I took my car there to get fixed. My car sat there for a week went back to get it, I paid over…read more$200. And my car was still doing the same thing it was doing before I took it in. I took it back the next week, my car sat there for another week, and it wasn't even looked at. I'm sure the people there are good people and try there best, but I was out of close to $300. And was without a car.

Sullivan Ford provides the best customer experience in the Brookhaven market, simply put. My family…read morerelies on the expert advice and on-time, on-price approach of the service, Quick Lane, parts and sales departments. We've always been pleased when we deal with Sullivan Ford. Why Go Anywhere Else?

Quick Lane has been servicing my vehicle for almost 5 years. I am extremely satisfied with the…read moreprofessional service I get !!!

I just bought an SUV from them this week. They were quick to the point and clear in the process…read more It was painless and easy. Thanks "Duffie" and Drew.

We always have great service at Mike Whatley. The ladies in that department are always so nice and…read morehelpful.

If I could give a lower rating I would. I have dealt with many used car dealers in 56 years in 12…read moredifferent states and auto direct in Brookhaven, MS has to be the worst I have ever dealt in terms of lies and deception!! My wife and are looking to upgrade our vehicle and we provided as accurate as information as possible upfront, we informed them about our credit scores within a few points because we monitor our scores weekly. we informed them about negative equity on the trade-in vehicle with the exact amount of negative value! We were told that is NOT an issue because it can be worked around. Bold faced lie!! Did NOT want accept trade-in at the end! wanted us to carry 2 car payments which is NOT in our budget!! We were told they would run our credit only one time. The biggest lie of all!! They ran my credit 3 times and my wife's credit 5 times essentially destroying our credit ratings by 8 and 10 points!! We are basically screwed over from upgraded our vehicle for a minimum of at least a year because of the credit score damage!! The company was instructed upfront NOT to run credit thru prime lenders because we knew we NOT qualify with a prime lender because we bought a house a year ago! We asked if the lending companies they dealt with offered 7 year, 84 month loans because we knew going in that was the only way we could afford any payment plan. We were NOT even offered any loan term even close to that length of time!! This has to be the worst used car company I have ever dealt with in 56 years!! I have seen many good dealerships and many bad dealerships and Auto direct has to be the worst in the 12 states I have lived!!!

From the owner: "Auto Direct prides itself on providing reliable and affordable vehicles to its customers. Our…read moremission is to ensure that every customer is treated with kindness and respect. Our team works hard to understand the unique needs of each customer and provide them with the best possible service. Auto Direct has a wide selection of vehicles to choose from. Visit Auto Direct today and experience how we are shaping the future of the car buying experience."