My husband and I dropped in to do a name change on my account. Mr. Betuel Rodriguez assisted me and…read morewas very helpful - the process was quick and easy with his help. Didn't think to take pictures of the branch until after we left but this branch is very well organized, clean, and accessible.

From the owner: Bank better with Coastal Credit Union. Enjoy a variety of personal and business accounts, loans,…read moremortgages, HELOCs and more. Join today!

Terrible customer service. Benvenue Wells Fargo is beyond abysmal. The Centura which existed at…read morethat site prior to Wells Fargo was quite good in customer service. I banked with 90s to win. it out 10 or 12 years ago. Nothing but terrible customer service. The bank cannot account for a missing $20,333.50 which they now owe me and restitution. I would advise anybody dealing with Wells Fargo bank in Rocky Mount to consider an alternative. RMP MD my rating for this in Rocky Mount is zero stars..

Only helpful employee was Ms Ella Jones at Benvenue Branch . She has great customer service. She…read moreshould be the Manager. The Manager sat in the office didn't come out to see if anyone needed anything while everyone sat there waiting and waiting and waiting. Closed down Sunset Branch and don't have enough help at Benvenue. Just plain stupid!

Friendly staff. Local, community feel with all the benefits of a big bank. Love the mobile app!read more

From the owner: Southern Bank is a banking and financial services corporation, with its headquarters in Mount…read moreOlive, North Carolina. The bank was founded in 1901 and has locations throughout North Carolina and Virginia.

I haven't actually experienced the branch and its employees as of this post. However, the closing…read moretime is 5pm, and it's an hour away. (Closest to me) So.....I left early to deposit a check (night deposit) I arrived at 4 am to allow time for my commute back to work, only to find the night drop LOCKED!!!!! I have seen very few banks without a night deposit drawer, rotating lock etc. WOW. Very frustrating!!

I am confused by the negative review by Alan S. He drives an hour from Roanoke Rapids to deposit a…read morecheck, when: 1. There is a Wells Fargo branch in Roanoke Rapids. 2. Wells Fargo offers a convenient deposit by phone option that involves merely taking a picture of the front and the back of the check. I've used the feature many times to avoid the necessity of taking checks to the bank both for business and personal use. P.S. I do not have reason to use the drop box at this location, but I believe that our church does so and they are provided with a key to the drop box. The reason for that practice is that some people think it is "fun" to stuff overnight drop boxes with trash as a prank. As I noted above, you can always deposit checks by phone or through the 24 hour teller, if it is not a large number. Regardless, I am certain that someone in the branch would be happy to work with you on the situation. As for this branch and the bank, I am very happy with the personal service that I receive each time that I go into the branch office, which is at least a couple of times a month. I am greeted at the door, tellers are happy and helpful, and the products and services are affordable and appropriate to my needs. Now, if I could just find more money to deposit. :-)