Cancel

    Open app

    Search

    First Citizens Bank

    3.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Get information

    You can now request information from this business directly from Yelp

    Services - First Citizens Bank

    Personal banking

    First Citizens Bank Photos

    You might also consider

    Recommended Reviews - First Citizens Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of George T.
    1211
    1046
    7781

    7 years ago

    Helpful 12
    Thanks 0
    Love this 9
    Oh no 0

    Ask the Community - First Citizens Bank

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (4 reviews)

    I have been a longtime customer of Chase. When Washington Mutual was bought by Chase, I stuck…read morearound (and so did my money) and I have to say that I have been impressed with Chase and their customer service. I travel a lot for business and in addition to this particular branch, I have been to many Chase branches and cannot remember ever having an issue. While I understand that Chase is a global entity, I have to comment that Chase does have that small town bank feel to their customer service. In my primary location, everyone knows me by name and greets me warmly. If you are looking for a bank, I would definitely recommend Chase. Again, I have been to many locations and I honestly cannot remember a single issue, though I can remember a lot of positive experiences. I give this location and this bank overall five stars.

    1. the turnover is horrible.......new people all the time......some are students that work 3 days…read morea week......2. every inquirey online needs a verification that requires a code, okay, thing is that is takes 5-10 minutes to get the code, and if you opt for a call vs. the code, the recoded message goes on non stop, they only give you the message once and then hangs up......3. my atm card got damaged, it took three weeks to replace it......4. from one naples branch i get a call once a year from someone saying i need to drive to his branch to verify some info, I've been with Chase for over 10 years, plus this requires that I drive by 4 closer brances......5. when i initially opened the accounts checks were free, that was discontinued........6. The workers are polite, I'll give them that, thing is not all are trained........7. anything but convienient, in short a pain that gets worse.......8. low cd rates and low money market rates, I can get a better rate at 1/2 the other banks in town.

    First Citizens Bank - banks - Updated September 2026

    Loading...
    Loading...
    Loading...