Before today, I'd have given them 5 stars. But the lady that waited on me was just short of rude. I've worked in banking/finance for over 25 years and anyone who worked for me would have been shown the door if they couldn't even manage a smile and a thank you when dealing with a customer. They're not doing anything special so they need to try to be better than their competitors. Seriously thinking of taking my accounts elsewhere. read more

30 Nov 2021; Mid 2019 I began looking for a house since I felt that my job was stable and that I was not going to be transferred again (Boy how wrong I was). I had an 800 plus credit score and was looking for a reasonable rate (this was before the panic buying during the Corona Virus). I tried several of the big brand banks with disappointing results. A friend suggested this small bank. Its part of a larger company, but when other banks are doing their best to close their branches and remove people to help, this particular branch is very customer centric. When inquiring about mortgage rates, they had a loan officer right there and I was sitting in her office within minutes. The service was remarkable! Very friendly and professional! Within 30 minutes she had me pre-approved and with a great rate. Once I chose the house, she had my paperwork ready and it was smooth sailing! Recently when I was looking to move my checking account and others, they were readily available to make the transfer easy and glitch free. If you are tired of the big banks and looking for reasonable rates and good customer service, I would give them a call to check them out. read more

First Community Bank - Lobby - Banks & Credit Unions Near Me - Elkin, North Carolina