Before today, I had never left a review for a bank. After the service we received yesterday at the…read moreSt. Robert branch of US bank, I had to tell people how great they are there. We needed notary services and found out they do it for FREE! We needed to use email, fax and a scanner with the documents. They helped with everything and we're extremely polite the entire time. Thank you for making it easy on us

Most saturdays, the whole system goes down and your card nor atm works. On Monday they will…read moregaslight you that they didn't have any maintenance or issues going on over the weekend. Staring at a positive balance while your card rejects due to "carrier decline" and they will have zero explanation come opening hours. 15 years ago, the customer service was great. Not so much any more. Looking for a new bank after nearly 20 years.

the best in town if you like personal service and a good deal on your checking/debit card account…read more several locations and ATMs around town

Eh ! A little small town feel to this bank. I have a mortgage through them . I attempted to pay…read moreahead on my mortgage, only to find they applied it a very convoluted way. I'm still not sure what they did.