This is a great bank and they really stand by the customer. I've been hacked a few times on my…read moredebit card and they always make it right. The free checking is great and they have tons of locations. Very pleased with this bank. 5 stars. Highly recommend

Closing it. They started an investigation because someone was trying to hack my account . My phone…read morewas also hacked at the same time. They took almost 3 months for their investigation They would not release my money to me and kept getting my direct deposits and keeping them. They did not care that I am 68 years old.I had no money for housing food or medicine. Im speaking out because I dont want anyone to have to go through the same abuse from this bank that I did....If you have any questions feel free to email me. mattgma03@yahoo.com.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Need management change, terrible attitudes by majority of staff. Feels like they just whisper…read morebehind your back at every turn, rude non-professional