Wells Fargo branch in Sheridan, Wyoming is sadly understaffed and is not able to provide prompt…read morecustomer service. A simple request to change a signature card requires an appointment and not available until next week. Customer service for problems must be done by their 800 number. No personal service and an "I don't care attitude from the few people in the huge facility. This is not a match for the small town of Sheridan.

IMHO the manager on Coffeen acts in a HIGHLY unprofessional confrontational and disrespectful…read moremanner (I have never encountered something this bad). Behaviors of this nature and severity definitely do not inspire confidence or trust; I have never been so insulted or humiliated in my life, especially when requesting documentation from my accounts which are required of me to fulfill a fiduciary duty. I find this highly suspicious to say the least (the same with the time and number of requests it took to gather statements). I would almost go so far as to say that I feel that I was verbally abused and publicly humiliated in front of people I knew (after requesting confidentiality several times) . After this I would NEVER bank here.

I don't know what was up with these two other reviews, I've banked with First Interstate for 21…read moreyears, the first two in Gillette, the next 19 in Sheridan. I have only had positive experiences. It seems that we live in a society bent on Cancel Culture and whining, I would disregard the other two posts.

I went here to use the ATM machine to make a withdrawal. I then went inside the credit union to get…read moresome change for the dollars given me by the ATM machine, I needed smaller denominations. I was told that the credit union could not give me two tens for my twenty because I did not have an account with them. ( I am visiting Sheridan but bank with a credit union that co-ops with this one) They would not exchange a twenty dollar bill for two ten dollar bills from the money that their machine provided. I could get better change at a laundry mat than this bank. Do yourself a favor take your business elsewhere. A simple request like this could not be accommodated by this bank, what a joke!