This place is an absolute joke. I received a cashiers check from there from a gentleman. So I tried…read moreto cash it the next day and it was declined at two nearby Walmart's. So then I went into this bank (which issued the check) and asked them to cash it for me. They told me they cannot because they don't have enough money there, but offered to open a checking account (which I would have had to pay for) and keep $100 in it to keep it open just for them to deposit it. The reason I had to be given the check in the first place is the gentlemen (who is a customer of this bank) who payed me was told by them they didn't have enough money then either. DO NOT BANK HERE. if on several occasions they can't even come up with a few thousand dollars how could you be comfortable with your money here? I thought cashiers checks were a secure way to get money, but obviously not from here! HEED MY WARNING. bank somewhere reputable.

Don't open your account here! My husband 401k check, his hard working money to save our home from…read morepublic sale tax was held for a "7" day hold when in reality they meant 12. Even after being a customer for 12 years I've NEVER been so upset with woodforest as I am now. We lost our home because of the local branch manager . Corporate should be ashamed of themselves not helping the customers that been there longer than most. Especially since it was for such a dire situation during a pandemic. That proves that banks don't deserve our direct deposits and we should go back to cash only .

I've come to rely on 1st Summit for a lot of my vehicular banking. However, this location didn't…read morelive up to what I have come to expect. Which is odd, because this is by far one of the newest looking locations out there. When I say this is a nice looking location it really is. It's a modern looking building in this town. By far the newest looking one out there in this town. You can see why I thought this would be an easy and quick stop. I pulled in and around to the drive thru ATM. I had prepared ahead of time with my check for deposit. I though it was going to be a quick deposit. Nope. The ATM, even with the building looking new, was not a new fancy ATM. Instead, the ATM spit out an envelop. I had to dig for a pen to fill out the envelope and hope that no one pulled up behind me. No on needs that anxiety at an ATM.