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    Services - First Onsite

    Damage restoration

    Environmental abatement

    First Onsite Photos

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    4 months ago

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    Sam S.

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    Proclaim Restorations - 24/7/365 emergency service

    Proclaim Restorations

    (24 reviews)

    Believe the Yelp reviews - this company is the worst company you can choose! This was a clean-up…read moreproject for a hoarder, which they claim to specialize in. During a pre-inspection to develop a pricing bid, I told them they needed to be prepared with hazmat suits and respirator, like what I was wearing. The day of the project, the crew arrived late which wasn't a good start. They had no hazmat gear, so I supplied them with my personal face masks. A weak substitute for hazmat suite and respirator. They were given specific instructions on what should be removed and not touched. I had to do a lot of heavy lifting myself (I'm a 70-year-old woman) because one of the workers had a bad arm. When I returned to the garage to take a break from what I was doing, I discovered the workers had loaded materials on the truck that they were specifically instructed NOT to touch. I caught the mistake (at least I think I found everything that was not supposed to be removed), but it slowed down the work -- for which I was billed. It got worse: I returned inside the house to find a worker walking around, going into the backyard and wandering room-to-room. I then saw him pick up confidential papers from a desk and examine them. I told him to put them down and that he was being disrespectful. I told him 3 times he was being disrespectful, expecting an apology. None came! This is the company that says that specialize in hoarding situations?? I pulled to crew chief aside and told her to remove him immediately from the premises. They were supposed to clean a bathroom but told me they forgot to bring cleaning supplies. I gave them materials that I had on hand, but frankly, they didn't do much cleaning. I could list many more issues, including the billing, but you get the picture. I have never written a Yelp review - positive or negative. However, ProClaim was so terrible that I have to warn others - do NOT use them! Despite offering to adjust my bill after sending a long email with the terrible service they provided, no adjustment was made. Looking for an alternative? For the second phase of my clean-up project, I hired ServPro. They were AMAZING. Not only did they come equipped and do a professional job, at one point they had a safety specialist arrive to ensure the workers were wearing protective gear. The pricing was competitive, too.

    I am sooooo upset. I can't write anything. it's a total chaos. no one is responsible for anything…read more their people were 45-60 minutes late for appointments. No one is available over the phone or physically in the office. Arrogant and dishonest company. all of them. I don't recommend it to anyone, whether you are a sub-contractor, an insurance broker or a direct client. They will rip you off your time, your money, and your resources. Don't trust them. the worst company in my overall life-experience. Horrible....

    RR Consolidated

    RR Consolidated

    (3 reviews)

    It is just a shame that things went that way because I was hopefully that a renovation would…read moremodernize our home. Instead we are left with a literal crumbling mess lasting barely longer than the construction. The last issue we had with this company was the receipts for things put. We requested the receipts so we could deal with any warranty issues that would arise and were told they wouldn't provide them. Robin told us instead that they would deal with any warranty issues and we feel that is unreasonable. We should have to go through an intermediary to deal with a warranty issue if we don't want to. It just seems like a strange way to approach it, to me. It makes me wonder if something is being hidden. I'm not saying they are, but it just makes me wonder. Our experience may not be typical of what you get from Robin Rutkowski and RR Consolidated, but I would advise you do your due diligence.

    We were referred to RR Consolidated through our relator who had work done by them in their home. We…read moretrusted our relator and are so glad we did! The RR Consolidated team took our vision for our basement reno and made it a reality. Our basement stairs and the fact that our unit is an end unit posed some challenges that team took in stride! Not only are our stairs secure and no longer shake our whole basement is significantly warmer. We trusted them and this trust wasn't misplaced. We will happily recommend them and will definitely be repeat customers. Thank you to the RR Consolidated team for all your hard work and expertise.

    First Onsite - contractors - Updated June 2026

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