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9 months ago
The most appalling group of untalented and poorly trained tradespeople you could be unfortunate enough to employ. Terrible work ethics- happy to do very shoddy work then blatantly lie and push to be paid before the owner can view the work. Workers are rude, untrained, leave all their rubbish on your property. Their joke of a project manager at the Sunshine Coast - "Pat the Rat" is an unfortunately rude individual. They quote high, focus on strata title work where the owner is often not present so they can get paid often without completing the work. Painted our unit block and rust back in 15 weeks despite supposedly kill rusting, epoxy and 2 coats enamel. They put on a lick of paint on and leave it at that and then blame the salt air for rust returning in 15 weeks. Do yourself a favour use any other tradesmen they are the absolute worst. read more
Business owner information
Tim P.
Business Owner
There is always 2 sides to a story.…
1 year ago
First Response Maintenance Solutions was engaged by our body corporate to complete balcony works - a mistake. This organisation is not customer focused - work has been poorly planned without regard for owners/tenants and communication is poor with an aggressive tone. They remain dismissive of owner concerns and have proven unwilling to take responsibility for errors, responding with defensive and angry messages rather than picking up the phone to resolve issues. read more
Business owner information
Tim P.
Business Owner
Hi KS. We have only just found your review. If you could kindly email…
More info about First Response Maintenance Solutions
5B/7 Whalley Creek Close
Burnside Queensland 4560
Australia
Directions
0410 625 526
Call Now
Visit Website
https://www.firstresponsems.com.au/building-maintenance-sunshine-coast
From the Business
Specialties
We specialise in providing full-service building maintenance services in Brisbane and surrounds. We work with schools, hospitals and healthcare facilities, strata and bodies corporate, retirement and aged care facilities, and commercial and retail properties. Get in touch for help with the following building maintenance solutions: - Commercial and structural carpentry - Licensed electrical contractor services - Preventative and ongoing maintenance programmes - Licensed painting contractor services - Landscaping and grounds maintenance - Building refurbishment - Roofing repairs, repaints and replacements - Flooring contractor services - Plastering and building fitouts - Plumbing services
History
Established in 2017.
First Response Maintenance Solutions was established in January 2017, by Chris Constable. Our head office grew from his observation that a higher level of service was possible for anyone needing building maintenance on the Sunshine Coast or surrounds. To this day, we believe we can show our clients that trade and building maintenance service providers can be responsive, cost-effective and provide high-value solutions to schools, strata complexes, commercial and retail, aged care residences, and hospitals and healthcare facilities. We started as a one-man business and have quickly grown to employ a licensed, qualified team of full-time building maintenance tradesmen and office administrators.
Meet the Business Owner: Tim P.
Hi! I'm Tim Petersen, director of First Response Maintenance Solutions. I'm a QBCC licensed builder, with over 20 years' experience in commercial building maintenance in Brisbane and surrounds. My experience includes managing major repainting and building refurbishment projects across Australia and New Zealand. Please feel free to contact me if we've not met your expectations, or if you'd like to provide us with direct feedback.
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