I was very pleased with the service. From the moment I walked in the staff were polite and helpful…read more They were able to resolve my problem quickly. I will definitely tell my friends, family members and colleagues to consider buying prescription glasses here.

Too bad I can't give no stars I went to this optometrist…read moreApril 9 2024. Dr. Christine Chen was great When I went to purchase my glasses even though the guy Sean had my script in front of him. he didn't get the order correct. I was told I have the begining's of cataracts and should always wear sunglasses outside but he didn't offer me the option of darkening glasses. I told them I spend at least 12 hours in front of a computer and he didn't even ask about the blue screen protector. I called back yesterday at 5:05 pm and I know they close at 5 . I left 2 messages not to place the order that I wanted it cancelled. All I can use the glasses they sold me for is reading books. I have 6 pairs of reading glasses I got from costco that cost 20 not $300 for reading books, and who reads paper books anymore anyway with Kinder and Audible.. Also the sign on the wall says glasses 169 with lenses and coating which is what I asked for. Instead I will be getting a pair of frames and lenses with NO coating for $300.95. I do not recommend getting glasses here. this is a low income neighborhood. These people look like they are just after money. The other girl Allison stopped helping us so she could serve someone else with insurance who was looking at more expensive glasses. I called again today to ask to stop the order and they said it was already sent. The girl on the phone Barbara wouldn't give me the phone number so I could call the company to cancel. I just paid $300 for a pair of reading glasses. I am going to call VISA and see if they will stop payment on this order. I also asked since I do have two pairs of designer frames one Marc Jacobs and one Alfred Sung if I could just give in those and have the lenses replaced, the frames are in great condition. Sean gave me a hard time about that but Dr. Chen said it would be no problem. Sean said I could do that after the glasses order came in. AGAIN this is a low income neighborhood, and I don't have insurance, I don't think this company is her to help people at all, the reviews I have read are terrible- taking people's money and not providing the service . I will never go to a FYI clinic again and will recommend everyone that asks not to go either. I wasn't even given a copy of my script for the option of going elsewhere. It cost me $165 for the exam which previously cost $80.00 and now if I want a new script to see someone else I am going to have to go back to a different Dr.

After looking for quite some time I decided to visit Wink as I was passing by and stuck in traffic…read more When I entered I was acknowledged immediately by the associates in duty even though they were busy. I looked around to see what they had available to me. It was nice to see some different glasses for a change. The ladies were very helpful and understanding to my needs. While I did t have a prescription at the time I was given the option of copying my old prescription from my current glasses or getting a new prescription from the Dr. the same day. All in all Wink Optical is a very up to date bright looking store, with different type of glasses, and excellent staff who care for their clients. I would highly recommend it to all my friends and family.

Wink optical is a family run optical store in heart of Richmondhill. They provide excellent service…read moreto their customers. Their price is fair and they provide good quality products and brands. Most but not the last they treat you like their family when you enter to their shop.

Fantastic experience visiting Idol Optical. Staff were super friendly and knowledgeable. Dr. Sharma…read morewas very knowledgeable and took her time during my visit. I actually felt like a patient as opposed to just another client/number. The personal touch of getting to know me and ask me various questions to truly understand my needs was great. Would recommend to all family and friends. Pricing was great as well as an added bonus!

Amazing service and great selection of glasses. Dr. Sarah is the best. She is extremely…read moreprofessional and takes the time to explain the issues. She also spent a lot of time helping me navigate the vast selection of glasses. It was my first time purchasing glasses and she made it seem so easy! Im excited to wear my new set of specs !! I highly highly recommend Idol Eyes and Dr. Sarah!!! - Rishi B

Excellent Eye Care Great professional staff…read moreUrgent appointments available Extended hours Good links with related services Nice specs!

Dr Singh was extremely thorough, helpful and friendly. He made me feel at ease, and he made sure I…read moreunderstood everything he was doing. He has great hours as well. I ended up getting my new glasses there; they have a nice selection of designer eye wear, and run occasional specials on the lenses. Highly recommended.

I have been unable to reach my regular optometrist's office for days. I have left multiple messages…read moreto no avail. I decided that this might be a sign, so I googled recommended optometrists in Mississauga, and landed on this office. Lots of amazing reviews, so I called today at 12:50 pm. The receptionist, Monica, was with a patient and said that she would call me back. I realized shortly after that the office closed at 1pm so I didn't expect a call today. However, Monica called at 2:13pm. Over an hour after they were closed. If that isn't the epitome of customer service and patient care, I don't know what is. I haven't even seen the doctors yet, but I am impressed already. Leanne

Top of the line setup, amazing equipment and facility. Staff is ultra courteous and knowledgeable…read more And Dr. Jag is creme de la creme. polite, efficient, patient and knows his science. Have been going there sporadically for many years now. wouldn't try another.

LensCrafters. Vaughan Mills location My family and extended…read morefamilies have been customers of this company for over 40 years, but not anymore. They have always been pricey, even with their sale prices, always trying to upsell you. My granddaughters designer glasses 1 year old designer glasses had problems with one of the hinges. She is a teenager. They were unable to fix this issue because we didn't purchase their warranty protection! My son in law fixed it. They didn't stand by what they sell. Having a nice looking store with unknowledgeable staff and poo customer service skills is not enough. Word of mouth spreads faster than any advertisement can! COSCO stands behind what they sell, we found Out. All members of our family have moved their business there. In 2023, LensCrafters lost a class action lawsuit in reference to their misleading practices about pricing. Why am I not surprised!

I would assume that the "corporation" part of this title would imply that these are the guys who my…read morebeef is with? The higher-ups? I can't give them a bad rating, because they have repeatedly made me some very functional and comfortable lenses, in about an hour(!), making good on their promises seen in commercials since the beginning of time. HOWEVER: the "beef" I am here to speak of. Well, it involves a pair of frames that I saw a few months back, wanted, but couldn't justify buying (being broke and all). Fast-forward: new job, new glasses needed. The frames? Negatory (at all the stores in my area). I accepted the fact that sometimes styles discontinue and moved on with my life. But then! A flier in the mail, for a *NEW* special offer, lasting until February 7th! What do I see on the flyer but, THEM? Out of maybe four styles featured. Yada, yada, I called around, got someone else to call even *further* (the most helpful staff I have ever encountered, as he went supremely above and beyond, at least 4 stars for that), only to have him tell me: Sorry, there is nowhere *in all of CANADA* where we can find them and send them to you. My question is: WHY would a company advertise- as the basis of their very current campaign!?- a pair of glasses that they cannot sell you???! For this, this specific incident, they get 2 stars at best.

There very friendly and supportive staff at your needs and getting your Glasses and Contact…read morelenses!!!

Staff is wonderful if everything is A.OK. with your prescription and the final product. But if…read moresomething isn't quite right and they have to remake the prescription or adjust anything, you see the cold, unfriendly, nasty side of people here. I found the optometrist very rushed and hard-pressed to try different options in the prescription to get it to where I felt most comfortable, and I constantly got the feeling that I was delaying them and imposing on their schedule. The owner of the business was very impatient and unfriendly when I said that the prescription was not right for my eyes and I wanted them retested and remade. I was made to feel very unwelcome going back to try get things right, like I was wasting everyone's time and money. I will not be going back there. I now have to to go elsewhere to get my eyes and glasses retested and remade to be what I actually and accurately need for my eyewear.

Nice selection of glasses frames in different prices ranges. Customer service is great. The people…read morethere are very nice. They helped me choose the right frame and lenses and answered any questions I had along the way

Focus Optical Labs really cares about customer satisfaction. Tibor called me back to apologize for…read morean issue related to my frames and a minor defect with the attachment of the clip-on shades. The frames are covered by warranty. They immediately replaced both the frames and the shades. I now have eyeglasses and shades that fit perfectly. That is what I call great customer service. Thanks so much! I would definitely highly recommend Focus Optical Labs.