This month I owe a remaining balance of 60.00 on a vehicle loan. Texoma Educators FDIC withdrew…read more100.00 from my bank account instead. Update: the money owed was sent in the form of a check. In the past this company refused to sign the check my insurance sent to repair hail damage on my vehicle. The Denison branch manager agreed to sign it on the condition that the money went towards to balance of the vehicle loan instead of repairs. This company does not care about their customers or transparency.

Great benefits and super customer service! I love this bank! The location is easy to find and the…read morehours are great. I am so happy with my move to this establishment!

Tammy and Misty both were rude when asking for information regarding an account. It felt as if it…read morewas a personal issue with both of them. No professionalism was demonstrated at all. I decided to close my account due to their behavior.

Easy access ATM off HWY 75. The bank is across the street. The ATM charges $3 which seems to be…read morestandard these days

Been banking with fannin bank since we moved to the area 5 years ago. Exactly what you'd expect…read morefrom a small town bank. Very personable, knowledgeable, transparent, and kind. Keep up the good work!

I've been with this place before and after the were bought…read more I requested some help with the branch manager whom she said she would follow up with me. She blew me off and never cared to help me or call me back. At some point I'm changing banks since if she doesn't care about me as a customer then I don't care to do business with them.

I have been on that bank for years and I trust them with anything we are dealing with at the time.read more

I worked there for 9 months and did not get good training... I was always getting told thats not…read morehow.... and taught a different way over and over. Once i got trained i opend and closed accounts and i was the only billingual there,,, so of course i got alot of customers ... but jealousy always wins... and the new sr RB was always getting on to me.... until she got me removed..... but overall .... the bonham location isnt recomended.

Great bank! I live the convenience. Seems like there are several branches and not far away. We even…read morehave their ATM in my place of business!

I have used Cody for a while. For a couple of years, I had a great rate. My rate began to increase…read moreso I began to look for new coverage. I reached out to Cody to see if I had the best rate. He said he would look into it. Never heard back. Since I did not I decided to look for coverage else where. I sent them my policies to review and told them I needed the same coverage I have now, including the flood policy. This is how I discovered I did not have a flood policy. When I moved into my new home in Houston in December 2024 (right on the bayou), I made it abundantly clear to Cody and their office manager, Kendra Alnes, that I needed flood insurance. I was told confidently in writing via email that my renter's policy included flood coverage in the event of a hurricane. Based on that assurance, I didn't seek additional coverage. Fast forward seven months, we're now deep into hurricane season, and I've just learned that this critical coverage does not exist. I had someone who wrote policies for State Farm for 15 years review and she told me no flood coverage exists. I reached out to Kendra and Cody to clarify and this was true. Worse yet, I'm now told that renters can't even get flood coverage through FEMA, something I could've researched and addressed back in December had I been given the right information. I would have worked on this with my landlord to make sure things were set for this hurricane season. Insurance is about trust. When that trust is broken, especially with something as high-stakes as natural disaster coverage in Houston during hurricane season, it's not just frustrating, it's dangerous. Be careful. Double-check everything. And if flood insurance is something you need, I'd recommend working with an agent who actually understands what their products do and don't cover.

I don't know Cody Paxman, but I can tell you that you are soooooooo blessed to have Christina as an…read moreagent for you. She was referred to me by my coworker/friend and my coworker told me how much she helped her out, that I should call Christina. Best thing I ever did was to call her and bundle my house/car with State Farm. Christina explained all different quotes and helped me pick the right solution. Now I have way better coverage on both and a lot less than I was paying. She was an ANGEL!!! THANK YOU, CHRISTINA!!!!

Amanda Fisher has been amazing! She's friendly and prompt with answers. We have called last minute…read morein need of insurance cards or policy information and she is always fast and efficient.

Nat McClure State Farm has provided 5 star service ever since we moved back to Texas. Nat is a…read moretruly irreplaceable gem as an agent! We've been with State Farm over 45 years. Gaby quickly came to our rescue just this week, in fact. We were trying to get a car loaner at our new dealership & realized our car insurance papers had expired last week. I called Gaby & she had our info e-mailed in less than five minutes. Passion has also managed some of our unusual requests & been able to provide us with critical policy info.

I would recommend Terry Jones Insurance to anyone looking for new insurance or wanting to change…read moreagencies. He is always quick to make needed changes to my policies and is a very nice person to deal with.

Terry Jones Insurance in Sherman TX has had my insurance coverage for a few years now. He is very…read moreeasy to work with, friendly and knowledgable about all types of insurance.