When our 12-year-old daughter was diagnosed with severe OCD and anxiety in March 2025, our world…read moreturned upside down. We started at Rogers Walnut Creek in their IOP and quickly stepped up to PHP due to the severity of her symptoms. To say this journey had ups and downs is an understatement, but ultimately, this team helped save my daughter's life. The Pros: The clinical team here is genuinely invested. Special thanks to Dr. Yang, who is a knowledgeable psychiatrist and took the time to answer my deep-dive questions about the philosophy of psychiatric disorders and medication management. I also want to highlight Emily and Simran on the behavioral team. They worked patiently with my daughter on difficult exposures and cheered her on when she succeeded. They helped us navigate the scary moments when her anxiety spiked, and their dedication was a lifeline for us. The Reality: Treatment isn't linear. Onboarding can feel uneven. Kids may spend long stretches confined to their rooms, while parents are informed about the process but not always the day-to-day or week-to-week structure. We had terrifying moments; my daughter even tried to run from the facility once in a moment of panic. We also hit plateaus where basic home-life exposures, like showering or changing clothes, felt impossible despite her progress in the clinic. But the Rogers team did not give up. When it became clear she needed a higher level of care, they did not simply discharge her. They helped facilitate a transition to the residential program in Wisconsin. The Outcome: After she returned from residential, the Walnut Creek team welcomed her back for the step-down process. By November 2025, she was discharged with subclinical scores and ready to take her life back. If you are a parent scared for your child, know that this place provides the expertise needed to fight OCD.

I wish there was an option for zero stars... This place…read morecharges a crazy amount of money for a psychiatrist that is never present only available on facetime. Offered to help never did nor provided the resources to find help no wonder the reviews are bad trust the reviews find another facility

This place is INCOMPETENCE personified. Every single document and communication from this…read more"professional" company has errors. All they do is apologize and say they'll report it to someone and NOTHING EVER GETS DONE. As noted INCOMPETENCE IS THE WORD OF THE DAY FOR THIS PLACE.

Get pricing up front!. Catalight charges at least $3000 for 2 hour assessment and Kaiser covers…read moreonly a tiny fraction.

Gretchen Fluegel at The Amen Clinic is amazing. She is always on top of the clients' needs and…read moreis extremely timely in her responses to my (sometimes) desperate and untimely requests or questions. Whether it is refill for my meds or help with the patient portal; I can always count on her to get back to me quickly. She is upbeat, caring, and personable. I'm not sure what the clinic or I would do without her, but I hope we won't have to ever find out!!! Thank you and God bless you, Gretchen. Lynn M

I agree with the other reviewer from 5 months ago who stated "I had the distinct displeasure of…read moredealing with Bianca at the Walnut Creek Clinic" she treated me the exact same way- cutting me off, shouting over me, not listening to what I was asking of her & the icing on the cake: she transferred me to the Costa Mesa clinic simply because I had questions about what other imaging modes besides qEEG & SPECT are used by the doctors & noctors at Amen Clinics. I cannot believe they charge as much money as they do & they talk to people like they are at a medicaid community clinic.

Growth and Optics Over Quality of Care…read more Families considering services here should look very carefully before committing. The company presents a polished, growing image online, but behind that image there appears to be far more focus on expansion, outsourcing staff, and maintaining appearances than on truly understanding and supporting the children they serve. ABA therapy requires thoughtful, individualized care and a deep understanding of each child's needs. In my experience, that level of care and attention was often overshadowed by operational priorities and business goals. Hiring and training practices are particularly concerning. Individuals with little to no experience working with children are frequently brought in and placed with clients with minimal training and limited supervision. Rather than investing in developing knowledgeable therapists, the approach often feels more like filling positions quickly to maintain coverage. For a hybrid program offering both in-home and clinic services, families should expect strong therapist training, consistent supervision, and reliable session coverage. Unfortunately, that consistency and support did not always seem to be a priority. The result is an environment where services can feel transactional rather than genuinely centered on the developmental needs and wellbeing of the child. There are individuals within the organization who care deeply and try to do their best, but systemic priorities ultimately shape the quality of care families receive. Children receiving ABA services deserve thoughtful clinical oversight, properly trained therapists, and leadership that prioritizes care over rapid growth. There were also concerning lapses in professional standards, including environments where basic expectations of safety and conduct were not consistently enforced. For families, this raises serious questions about whether the focus is truly on the child's wellbeing or more on maintaining appearances and staffing coverage.

They try their hardest to provide staffing to our kiddos, but ultimately do not meet the demand. I…read morefelt misguided by their processes and did not feel like they were at all ethically aware. Be cautious of this provider.

My 15 year old daughter has high functioning ASD and was referred here after a little over a two…read moremonth stay in a Residential Mental Health Home as a go to PHP. My daughter was suffering from crippling anxiety, depression, and social anxiety, Embark BH was good about communication with us that there was a brief wait before my daughter could attend. Once my daughter started attending Embark I saw her happy to wake up in the morning and go here. She looked forward to her days at Embark BH. She was also happy they provided snacks and ramen. Lol. My daughter expressed she really liked Embark and the staff which I can't say enough of thank enough. Her Therapist, George Lallian was so nice, considerate and empathetic to my daughter's feelings. She felt she was being "heard" in her sessions. Lallian also has experience with working with adolescents on the spectrum. I'm so happy for Embark BH because they helped my daughter find some of her lost happiness again! And am forever grateful for this.

Do not come unless you want to be disrespected. First all their therapists are not licensed…read more They're all AMFT but treated like they're licensed having to work all the groups and individual. If you ever talk to George he will disrespect you. A grown man disrespecting a girl. The AMFTs have no patience at all. They charge you $200 anytime you're a little late or need to leave early. George has no patience at all and told me to leave I left then he tried to charge my family $200. I thought since they're therapists they'd have a little bit of patience, but no my teachers who get paid half or less of what they get paid have so much more patience and respect for their students. Added a picture of the guy you need to watch out for.

Kaylin is a wonderful therapist-- she is very gentle, and helped me gradually make what seemed like…read moresmall, incremental changes to the way I think about myself and my relationships with others. But those changes have made a big difference in the way I talk to myself in my day-to-day life-- I no longer constantly judge myself or view my own actions with a very critical or suspicious lens. When those thoughts come up, I am able to use the tools that Kaylin has equipped me with to just observe myself neutrally to help me try it move past unhelpful decisions/ behaviors and help me to accept myself instead of getting into a negative self-talk spiral. I can at least move from negative feelings for myself to feeling neutral about the situation/ myself. There's a lot of talk about self-love/ image and positivity, but it feels really hard to achieve for people like myself, or it can just feel like empty platitudes with no roadmap on how to get there. Being able to move to neutrality ism a big step, and I was able to achieve that with Kaylin. I may not yet have Self acceptance and love, but it feels much more attainable that before. Therapy isn't a quick or once-and-done deal, and I'm grateful to Kaylin to be able to help me make these changes in my mindset that I can carry with me. She's helped me slowly build healthier relationships and learn how to trust my gut. She is very attentive and mindful to her patients-- she remembers where we left off and asks if we want to continue exploring those issues, or if there are pertinent things I want to address right away in the session before continuing our work from our previous session. She is also great for specifically Asian American woman clients as she understands our background and issues well. I recommend booking a session with her to see if her style matches your needs-- she was informative, has a kind demeanor, and makes you feel heard.

Dr. Jones was an incredibly effective and kind therapist. I had never been to therapy before and…read moreshe made sure to explain the process and be patient with me. Also, she made sure to tailor the work we did to my comfortability and my way of thinking. Every session was helpful and taught me tools to handle my anxiety.

Their methods of verbal and play therapy were so helpful for our child. He learned to like school…read more Learning was fun for him. It wasn't forced upon him. Their methods were also very respectful and inclusive of our family. We were one team. I'm so thankful that we found this organization.

From the owner: In 1988, Dr. Partington founded Behavior Analysts, Inc. in order to provide effective,…read moreevidence-based services to individuals with autism and or other developmental delays. The original services focused on providing services to children in their homes and consultation with in the school systems. Being frustrated with the lack of evidence-based educational services that were provided by the public school systems, he opened the Strategic Teaching and Reinforcement System (STARS) School in 1991. The staff at Behavior Analysts also provided clinic-based services for families who wanted their child's skills to be evaluated. The families received recommendations to teach specific objectives and strategies.