Sadly there is no zero. Incompetent customer service, random web shop. Expect to never receive a…read moredelivery should you decide to make an order. Nor your money back. Rather, some most random advices to make you spend even more. Avoid at all cost.

This big Fust store has a large selection of all electronic devices you can need. To note they have…read moreone of the biggest photo department in Zurich. I was looking for a new TV and I found what I was looking for. They have almost all TV brands except Sony. So if you're a Sony fan you better go somewhere else. The TV model I wanted was priced quite over what I had seen in a concurrent store. I mean a big difference 400 chf more. But they reduced their price to match the competition so at the end I was happy. One thing I find a bit ridiculous there are the prices for extra warranties. The competition are much cheaper on this topic so if you're the type of person who feel more secure with an additional warranty maybe this is not a store for you. Overall the service was very good, the sales man was not pushy nor arrogant. Even if he had to reduce the TV price to make the sale, he still had a smile in is face and was still very friendly. Another good thing about this store, they have most of the electronic devices in stock which is often not the case in other electronic stores.

In the website, they tell you that they have great conditions when you buy something because you…read morecan return it within 30 day but in reality they charge you 10% of the purchase price. My case, I bought a projector that you can't test in the store so I ordered online and let it be delivered at home. I opened it to see the quality of image and it was not good. The price of the projector was around 1.800 franks and they made me pay 180 franks because I test the product. This is a big scam and a lie that you can return anything within 30 days without any charge. I will never buy anything again there.

Best place in zurich to buy computer stuff, cameras, hifi. If you really want to have it NOW and…read moredon't want to pay too much then this is the place to go. The waiting times are horrible though. They say that the consulting is also very good, but I never had that much time (1 hour, I'd guess)

The people at the Zurich HB store was in such a hurry to close for the long weekend I was a bit…read moreturned off. So I took the long journey out to the boonies just so I can fulfill my purchase. The people here are so helpful and I like how each Apple person located on the floor is a "walking cash register". I was able to get direct assistance to get whatever I needed to buy without stress, and my sales associate helped me very well to make well informed and tasteful decisions without wasting a lot of time. I would highly recommend people to come here instead of the Zurich HB store which feels like a zoo... in the sweet suburbs you get some nice suburban tender, love and care; which you should when you are paying top dollar for these Apple products!

Apple Genius Bar - Apple Store Glattzentrum Wallisellen…read more Waited for 2 hours for the genius bar appointment. The support person did not even look at my phone and said that it is old and thus beyond repair and I should buy a new one. (without looking, his claim was that the mainboard was broken). When I went home and reinstalled iOS the phone worked perfectly again. The genius bar is horrible! worst support ever. Schlechtester Service den es jeh gibt!!!!! Enttäuschend !!!!!