We have used this clinic for over 15 years. A week ago I called to get my dog in with what I…read morethought was an emergency. They could not see him and said to take him to Coleman.. We had to wait Fri. and all weekend and he got very sick. Coleman was very nice and took very good care of him. He had to stay there all week. He has a wound that the bandages need to be changed 3 times a week for two weeks. Now we are 79 years old and this will not be easy for us. This clinic refused to change his bandages when he is their patient and we only went to Coleman because they told us to. I will not be using them anymore.

Honestly I have truly hesitated to review this clinic but after what has happened I feel I should…read moresay something. I think Dr. Geeslin is a wonderful vet, his staff has changed. My husband and I couldn't afford to have our cats leg amputated due to financial hardship. We decided to euthanize our sweet girl. We were judged for not getting her leg amputated. Mind you all the while truly heartbroken to lose her. I feel people shouldn't judge others without having all the facts first. Very unkind and not professional

Didn't have to wait at all to get my pet seen and treated. I will be taking all of my pets there…read morefrom now on

Dr. Speck saw our very sick husky just before closing on a Saturday. We had never been there…read morebefore. His staff members were cheerful, concerned and efficient. I don't think we waited much more than two minutes, if that, and they had an exam room ready for us. Dr. Speck was gentle and caring with our pup, tested her, treated her, and sent us home with follow up meds. Super thankful for their help on a holiday weekend.

Dr. Evans made our experience as easy as is possible in saying goodbye to our beloved companion…read moreQuinn. She treated Quinn with as much love and compassion as if she were her own. The care she showed to us and our pet was touching and compassionate. We could not have asked for a better or more peaceful goodbye for a dear old friend!

While letting our sweet Tucker Finn go was one of the hardest decisions we've made, we are…read moreeternally grateful to Dr. Decker for giving our boy the most gentle and loving send off. Dr. Decker truly went above and beyond. She drove several miles to our home, spent time loving on our boy, and showed incredible respect and compassion with how she collected him after he'd passed. In addition, she coordinated all the aftercare and met us to deliver his ashes with personalized mementos for us to remember him. I just cannot say enough about our experience with Dr. Decker. A true blessing in such a difficult situation. Thank you, Dr. Decker

We are traveling internationally to Japan and this clinic has been a HUGE help with the entire…read moreprocess. If you need a pet health certificate this is the place!

We've used this vet for years with our livestock, but a recent experience with our dog has…read moreofficially changed that. During drop off for my dog to be neutered I was told that pickup would be the following day after 10 a.m.. I arrived exactly at 10 since I had other things to take care of that day. The older front office lady reacted very rudely, raising her hands and saying, "I guess nobody listens! I've told customers dogs won't be ready until after 10." Sadly, this wasn't our first unpleasant interaction. It's very evident customers are not a priority. Due to this ongoing treatment, we've moved all our animals elsewhere and won't return.

Great place to take your pets! Dr. Bailey has treated both my dog and kitten with excellent care…read more The staff was super friendly and caring to both me and my animals. They also sent reminders in the mail and called me when I needed to update my pets shots which is super helpful since I'm forgetful. I definitely recommend this place for your pets needs.

I boarded my dog here at least 2 weekends out of the month…read more The facility is clean and the staff is always helpful and friendly when you come in. My dog is always excited to go see his staff friends there and he gets a good wash from the groomer who always does a great job. He now gets medical care there as well and I'm overall very pleased with all the services they have provided.

Very disappointed! I did not get to meet the groomer. The young woman who waited on us at the…read morereception desk wrote my grooming request down & took my girls to the back. When my husband & I picked up our dogs, it was disappointed to see my requests were not followed or clear to the groomer. I took my one of my dogs to another groomer in Brownwood & She discovered that when she starting grooming my dog, that they had not clipped her nails & trimmed her paws & left her body hair uncut. That was a loss of $29.00 grooming fee. I do NOT recommend this business to groom your dogs.

Staff is very friendly. I like Dr. Gowdy more than Geeslin. He's more friendly. However they have…read moreno number to reach them after hours of an emergency comes up!

Lee Speck, Joe's brother was good & reasonable, but Joe way to expensive! Clinic not the same…read more Plus Lee worked with large animals & Joe always worked with dogs, cats, but that's expensive too!

Excellent vet office. We called in for an emergency visit after our 5 year old dog wound up pinned…read moreunder a tire. They were extremely transparent with pricing over the phone and saw our dog immediately with great care. 10/10 experience.

Staff like to treat people like crap and deliberately avoid helping your 4 leg friend. Funny how my…read moreother review was deliberately blocked, as a veteran would expect better but here we are.

I do not recommend this facility to anyone. We adopted a puppy end of June from the facility - they…read morewere very nice during the adoption. We were advised we could bring her back if things didn't work out. No time period was placed on the return. In Jan we called saying things were not working out - they said bring her back. We took her over there - then they became rude. Said they don't take back after 3 mos - nothing has ever been said about must return by 3 months. No suggestions on what to do. We have a dog that is not working out and I guess I must now call the pound and have her put down -- sad. She's a good dog, just not working out with us. By the way they have room to take her. We agreed to do a drop off fee- still refused. Unless your 100% --- do not adopt from this facility.

Sorry, but they have terrible attitudes. Recently after picking up a dog running across the hiway,…read moreand taking it to them, they REFUSED to take her. The door was locked, and a sign stating no surrenders before 1 p.m. They didn't care it wasn't my dog, that I was only trying to be a good human. One worker told me "this happens every day" Really? Isn't that the definition of insanity? How about we CHANGE POLICY then? After a lucky call, her owner was located. She had been missing two weeks. Earlier this week, there was a news story about dogs being dumped in Brown county. I wondered if any of those had been refused at the shelter door as well. I realize it's a donation private shelter, and they do what they can, but maybe it's time Brownwood has a city shelter that is open full time as we have so many irresponsible people here. It would be great to see legislation passed that unless you were a licensed breeder, your dogs must be spayed or neutered. Same for cats. This problem is preventable, but no one wants to change, seems common here.