*Long rant! Moral of the story: read more reviews before picking a doctor. I am not the only patient who has experience the horrors of Debbie*
If any woman is looking for a Doctor in the Lake Charles area, please do NOT use Dr. Karen Fisher. The doctor herself is wonderful! She takes the time to sit down and speak to you and she is very thorough. However, dealing with her nurse (Debbie) is a nightmare! Scheduling appointments and getting prescriptions filled is an absolute nightmare. I have PCOS and one of the meds I take is a birth control. I have been fighting for TWO MONTHS with that office for them to get it filled. Two weeks ago they tell me they need me to contact my insurance company. I do it and the insurance company says I need pre-authorization from the Dr. I call the doctor's office and Debbie says she has to call me back and speak to the Dr. 3 days later she calls and says they need me to once again call the insurance to send them a form via fax to do the pre-auth. They didn't provide a fax number before they hung up. Idk how I was supposed to know it. I, once again, call the insurance and the poor man took nearly ten minutes to find the fax number. The man sends it. So today I FINALLY get ahold of the office and Debbie didn't even remember why a paper was being faxed!!!! She had to call me back because she said she had to pull my chart to look for it! When she finally calls back hours later she left a voicemail and she informs me the form is not there! She said I need to call the company AGAIN and have them fax it. She still did not leave a fax number! I was busy and my grandma called and left a not so happy message, because she is fed up and asked Debbie to leave a fax number. She did not cuss but her voice was raised a bit. I have been dealing with the side effects of the PCOS from not being on my meds and my grandma just wanted to get this finished. Debbie calls and tells me not to send my grandma after her leaving nasty messages and finally gives me the fax number and hangs up. I call the office and speak to a nurse manager and their response? "Miss Debbie has been here for many years and she is here to stay. What would you like us to do? Your grandma was a bit aggressive to her." I told her thats crazy that a nurse can call a patient and say what she wants and keep me from getting my meds filled for two months. I will NOT be going back to that office. read more