On August 3, 2025, our 2024 boat, valued at approximately $130,000, was vandalized and stripped…read morewhile stored at Safeguard Self Storage in Seffner, Florida. We chose this facility because it was advertised and represented as a secure, premium storage option, featuring vertical pivot metal gates, a 10-foot cement perimeter wall, full surveillance cameras, covered storage, and well-lit grounds. We pay $350 per month for this service (an increase of over $100 in the past six months), under the belief that these security measures would protect our property. At approximately 9:34 p.m. on August 3, 2025, unknown individuals entered the premises through the exit gate. They proceeded directly to our boat and spent over one hour, according to surveillance footage reviewed with the Hillsborough County Sheriff's Office, forcibly working on it. For more than 30 minutes, they used tools to grind off the lock on the trailer tongue, destroying the tongue in the process. The boat was then relocated to the back of the lot, where thieves removed: The entire Yamaha motor and bracket Two Garmin GPS units Steering wheel Motor controls Ignition system and wiring 36V lithium battery Various other equipment and personal property from inside the boat After the theft, the boat was returned to its original parking spot. Despite the facility's surveillance system and staff, we were not notified until 2:44 p.m. the following day, August 4, 2025. Only after we were contacted did Safeguard notify the Hillsborough County Sheriff's Office. Adding to our frustration, Safeguard Self Storage processed our monthly payment the same day the theft was reported. When we contacted the District Manager multiple times regarding reimbursement, we were informed that the company would not cover any losses or provide financial assistance. To date, no stolen items have been recovered. Our boat remains at the facility awaiting inspection by our insurance adjuster. This experience has left us financially harmed, emotionally distressed, and with a total loss of trust in Safeguard Self Storage. Despite paying for a facility marketed as safe and secure, our property was directly targeted, stripped, and left under their watch without intervention or adequate response. I had to give 1 star because it will not allow me to give a zero.

Thanks to Rishi aging my mother came in to rent the unit and have Word for him from waking helping…read moreher to find the right unit close by and made her proses so easy his customers service is very highly recommend and appropriate especially when is has hard time to walk he was so generous to my mom and wake her back to her car to make sure she was OK too know that's want you call customers service at Safeguard Self Storage rishi keep up your customers service level is so good if you need Storage place go see rishi at Safeguard Self Storage.

It is such a pleasure dealing with the on-site staff Michelle and Gary They could not be more…read morehelpful! The facility is clean and air-conditioned and furniture is kept at a nice temperature, So kind and courteous this is definitely my go to, I would recommend to family and friends

the they are completely professional and enthusiastic. They have great prices. All are clean. The…read morefacility is very the security is phenomenal. I would give 10 stars if I could.

Mary has been the best manager to deal with. 5 Stars for her!! The only reason that it is 4 Stars…read moreis that the corporate policy to increase my rent raised $100 more (a bit at a time) from what I started (I had a 10 x 10 indoor space) 11 years ago.

Beware, I was quoted a price of $32 per month from their corporate office. I asked if this was a…read morepromotional offer and they said absolutely not this is your rate. 3 months later it goes up and every few months it goes up more. The people that run this location are great and very helpful but the corporate office will continue to raise their rates once you fill the unit. I am now up to $62 per month and have been there less than a year. Just paid my $62 and that what it said I owed and they took $82 from my account, I was not passed the date they add a $20 late fee.

Wow! After almost 5 years with CubeSmart, I recently made the switch to ExtraSpace Storage--and…read morewow, what a difference. I was able to rent a unit and move in entirely through the app, even though the office was closed. It was super easy and convenient. The facility itself is clean, well-lit, and feels secure. One surprisingly big plus? They have restrooms available 24/7--which you don't think about until you really need one during a late-night move. Everyone I've interacted with so far has been incredibly friendly and helpful. I'm honestly really happy I made the switch. Highly recommend!

Needing extra storage in FishHawk? This is your place! Used a climate controlled unit for 6…read moremonths. I always found the place fully secured and really clean! The staff is wearing their masks as well and were always very helpful and courteous. I will rent here again!

I'm trying (oh, how I'm trying!) to get organized. I finally decided it was time to take it up a…read morenotch and get a small storage bin. I love that this facility, on Providence, right next to Carrabba's in Brandon, had a 5x10 option. You can do the whole rental process online, choosing your own unit and electronically signing the forms. For $19.99, you can even buy the lock. It will be waiting in your unit for you. They'll text you a gate and/or elevator code. It's pretty painless. But somehow I messed up and rented an outside unit when I wanted an inside unit. Danya in the office took care of me lickety split. She made all the adjustments and got me into an inside unit right then and there and showed me the ropes of getting upstairs. She was sooo helpful and accomodating. I'm not sure how long I'll need storage, but I'm so glad I chose this clean and convenient location. I'm also impressed with security measures. I wish it were a bit cooler in the top floor but that's a small request. Thank you, Danya! You're a star!

I've used storage places in the past but none have even come close to the 5 star service I've…read morereceived from Todd. From the beginning, He is so professional and helpful and always on top of things. The world needs more Todds!!

I reserved the space online and the manager emailed me within the hour. He setup my access codes…read moreand tested them for me Super clean as well.

Clean facilities...very helpful staff..convenient, affordable,safe....thanks,Duane!read more