I have been with Chester County Training for three years and it has changed my life for the better!…read moreI eat better, I drink more water and I work out consistently with Austin twice a week. I now see food as fuel and eat more protein rather than carbs. Adam and Austin evaluated what I needed to do to get healthier and stronger and helped me to realized those goals. I am stronger and healthier than I have been in years! The one-on-one training has given me confidence to lift weights and box with Austin- neither which I had tried before. The workouts are well planned, different each session and challenging. The studios are bright, clean and well stocked with the most up-to-date equipment! Austin is a great motivator and continues to encourage me to work as hard as I can each session. I have belonged to gyms in the past but didn't go consistently and no one seem to care. Adam and Austin care about their clients! They want us to succeed. Chester County Training as become a habit for me, I plan to continue to work out with them for years to come! Some sessions I even have fun!

I have been working with Adam and Brooke since the beginning of August, and I have loved every…read moreminute of it. Not only have I lost over 40 pounds in that time, yes, you read correctly, 40 pounds, I have also learned to look at food as fuel and not as a treat, a social necessity, or anything else that provides an excuse to overeat. The workouts are a highlight of my day, and I can't imagine not working with them, even after I reach my goal weight. The support, encouragement, and relationships developed are priceless. I encourage anyone wanting to be stronger, better conditioned, lose weight, or all of the above to give them a call. I can't say enough great things about either of them. They have truly changed my life.

I am formally complaining with regards to me and my wife canceling our memberships. We were…read moreprovided with no documentation at the time of cancellation and the Jim continued to charge our cards well after our cancellation. When I have tried to contact a manager or someone in the corporate office I am getting no response and no action. I have called emailed texted with absolutely no response. The Jim has billed me for over $400 of unauthorized charges and refuses to refund me any money. Crunch fitness corporate office has no public point of contact. These people are scammers and are intentionally structuring cancellations so that they can continue to charge you unauthorized charges beware!!

I am writing this review to formally document ongoing mismanagement, lack of accountability,…read moreimproper billing practices, and unprofessional conduct at the Crunch Fitness Pottstown, PA location. Nearly one year ago, I was explicitly informed by the former General Manager (Cam) and an employee known as "Bunny" that I would be issued a refund for three out of five personal training sessions I purchased. This refund was promised due to the club's failure to notify or communicate with me when my assigned personal trainer was terminated. Despite this clear agreement, no refund was ever issued. Over the past year, I have made repeated attempts to resolve this issue and have been consistently ignored, redirected, or avoided by staff and management. Most recently, the current General Manager claimed there was "no documentation" of the original refund agreement. I requested escalation to the Regional Manager at that time. It has now been two weeks with no follow-up or communication, further demonstrating a systemic lack of professionalism and accountability. Rather than resolving the matter, the newer General Manager Paulie attempted to persuade me to "donate" my unused training sessions back to the company so other members could use them. This suggestion was inappropriate, unethical, and unacceptable, particularly given that these were paid services and the refund obligation remains outstanding. This proposal appeared designed to benefit internal staffing issues rather than honor commitments made to a paying member. To further compound this issue, I canceled my membership today and was forced to pay an additional $31.99 for another month before my cancellation could be processed. This resulted in yet another charge that I should not have been required to pay and adds to the growing amount of money being wrongfully retained by this company. This experience has significantly increased my frustration and reinforces a clear pattern of poor billing practices and disregard for member concerns. Beyond these financial issues, the overall operation of this location is deeply concerning. The facility is frequently dirty, poorly maintained, and contains machines that are regularly broken or out of service. Employees routinely congregate, socialize, and remain on their phones instead of maintaining the gym or assisting members. Groups of individuals -- sometimes including staff -- occupy workout machines without using them, preventing other members from accessing equipment. Additionally, I personally overheard multiple personal trainers openly complaining about their compensation and dissatisfaction with pay inside the locker room, in front of members. This behavior is highly unprofessional and reflects poor leadership and a lack of workplace standards. This location demonstrates a clear and ongoing pattern of: - Failure to honor financial commitments - Improper and questionable billing practices - Lack of documentation and accountability - Ignoring escalation requests - Unprofessional staff conduct - Inadequate facility maintenance I am requesting immediate corporate review and resolution, including reimbursement of all wrongfully charged amounts, confirmation that my membership has been fully canceled without further charges, and an investigation into the management practices at this location. This situation has gone unresolved for far too long and should never require this level of escalation.

Clean with nice equipment but it's a very small gym with basic machines. It gets overcrowded…read moreespecially around the new year where there won't be machines available. The led light are blinding and there's rarely any staff there. If you're able to go midday this might be the place for you but anytime from 3-6 you might be out of luck.

This gym itself is great. It's the owner that is the problem. He's arrogant and argumentative…read more When anyone tries to tell him the gym is less than perfect, he gets defensive and downright angry. He complains constantly about how much the gym costs to run, how he was forced to paint etc. One huge issue is that the gym is hot, very, very hot and extremely humid. He refuses to do anything about it and says 72 degrees is the ideal temperature to work out. The thermostat is set to 68, but it definitely feels more like 78 due to the humidity. It's only going to get worse as the temp outside gets hotter. He needs to be open to hearing the opinion of members.

Incompetent staff. I don't have much time off and I try to go the gym to have peace of mind, but…read morethey have incompetent staff at the front desk. I scheduled a time to tan, they did not honor that time and let someone cut ahead of me. I asked for 4 minutes when I got in to put my lotion on and instead the lights came on right away and the I only got 4 minutes in the lights. They made me waste my day off. And instead of apologizing for their stupidity they just kept saying they did everything right.

4/5 I've been going here for about a week now and my initial…read morejudgements are that while this is a good place to get a workout in -- and for a fair price too -- it's not the place to shower. The men's locker room/shower clearly doesn't get cleaned often. There are even drain flies to go with the grimy floor. The gym itself is quite clean; folks are good about wiping down machines and I've seen the staff mopping the treadmills. But the showers? Not so much. Otherwise, there are plenty of machines and free weights to get a workout in; even if the crowds (which aren't too bad) preclude one exercise, there's probably a machine available to do the same thing. 4/5

As a local wellness professional, spending my days focused on helping clients recover from…read moreinjuries, I am very careful when recommending workouts. That said, I trust everyone at DASH to help clients reach fitness goals safely. The staff develops genuine relationships with their students, are highly skilled, and knowledgeable. I am so happy to see a gym like DASH in this town. If you're looking for a small gym that welcomes it's members with open arms and encouragement, DASH is definitely a place to visit.

From the owner: Fit and trained specialist enabling you to have the body you always wanted and the quality of life…read moreworth living.

kiersten really made this visit pleasurable and provided great service! would recommend anyone to…read morecome to this gym.

The gym and locker room is always disgusting. I think they don't have a cleaner on Saturdays at all…read moreever so if you ever workout on a Sunday there is trash everywhere, the trash cans are all full, and the paper towel dispensers will be empty. They've had a waiting to be repaired sign on a machine for literally over a year at this point. They continue to reduce the hours they are open while continue to increase prices. Do not sign up for this gym