Adding an updated review for another 5 stars as my equipment got delivered today! The team was great with communication and set up was both speedy and done well. Thank you so much Fitness Gallery and a special thanks to Bret, Ryan and Andrew for quality service start to finish. I will for sure be coming back here for any future fitness needs and I highly recommend to others. Support local with quality products and service! read more

Fitness Gallery - The Primetime Six Pack! - Fitness/Exercise Equipment Near Me - Denver, Colorado

Underestimate the customer. 62 year old power lifter looking for knee sleeves. They don't carry them but recommended Big 5

I went in yesterday looking for some home gym equipment, mainly kettlebells, battle ropes, trx trainers, sandbags, and a few other items. There were a few other customers in the store and the reps were busy so I waited. As I waited, more customers came into the store and were given attention before me. I continued to wait and even went up to their desks in preparation to meet with a rep, yet I kept getting passed over with no communication. I understand with businesses like this with lots of sunk costs that they need to work on customers who will spend more money first, but if there was even a "hey sorry we're busy, we'll be with you shortly" then I would have continued to wait and understand. The feeling there was odd, overly salesy whomever did receive any help. After waiting for about 30 minutes, I called a competitor of theirs from across the street and ended up going there instead. Ended up spending about $1k on items at their competitor because their sales associate was very accommodating. They have incredible equipment here, a large selection of different items and a good backstock of every item, but the way the service went turned me away unfortunately. If that aspect ever changes, then I'd love to bring my business back there. read more

Donnie and the entire staff at Fitness Gallery were great to deal with. They helped us find the treadmill that was right for us and very happy with the price. Delivery and setup went smooth, thanks again! Highly recommended! read more

Fitness Gallery - Fitness/Exercise Equipment Near Me - Denver, Colorado

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Great selection and spectacular service. I wandered into Fitness Gallery looking to buy a used exercise bike. I was greeted by a kind employee named Connor. He was very informative without being pushy. He showed me the features of different products new and used. He was fun, helpful, efficient and knowledgeable. If you are looking for a piece of exercise equipment, new or used this is your spot. Connor even let me try the fancy expensive machines that the Denver Broncos use. I am a very satisfied customer. Thank you Fitness Gallery. read more

Buy Local - Avoid the Big Box Store! You are going to get quality fitness equipment for residential and commercial through the team at Fitness Gallery! Have had the pleasure of working with everyone here Billy, Missy, John, and Donnie. Every time I stop by whether it is to just look around or making a purchase I am treated like family. Would rather have the good ol relationship versus buying cheap stuff at the big box stores. read more

What a joke, and what a jerk. I tried returning unused weight bar clamps ($10.99 with a receipt, part of a $135 sale) purchased and returned to the Highlands Ranch store. All I got in return was attitude and customer service ineptitude. I enter the store and tell the one guy there (2:50 pm on Oct 31) that I'd like to return the clamps. He responds, "We don't accept returns for items like these. What's wrong with them?". I respond, "Nothing, they just don't fit my bar". He then walks out of site from me in the store with the clamps , returns, plops down, sighs, and starts punching keys and staring at his monitor and says, "Our system doesn't allow making a return on items like this. I'll have to make a few calls...sighs..." keeps punching keys and sighing, I was short of time and told him, "Look if it's too big of a hassle for you, just keep them, and I'll never shop here again," and turn to leave. And get this, he responds, "sounds good." As I'm leaving I say, "and I'll post feedback on Yelp". He starts blathering to me about how he could accept them in exchange for blah blah blah... as I walked out the door never to step foot in a FG store again. If ever there was an employee giving a business a bad name, it was this dude. read more

I have purchased 4 pieces of significant home gym equipment from Fitness Gallery and will only shop there. The customer service and brands are beyond compare. Billy has been very helpful in getting me in an upright bike that best fit my needs and budget. Nigel, my first contact also helped get me in the door without being pushy. I'm absolutely loyal to this company because of it. You'll never be disappointed as they hold the customer in upmost importance. Thank you, Fitness Gallery, for being so helpful read more

I purchased a True M30 elliptical machine form Fitness Gallery Lone Tree store a couple of weeks ago. My sales person, Billy guided me in the right direction. Conner and Mikey delivered my elliptical machine. They were wonderful to deal with. read more

Outstanding assistance in choose the right equipment, which is very important considering the plethora of choices in the home-gym market. Product knowledge is outstanding, along with fair pricing and outstanding value in their delivery and set-up service. I could not ask for more. read more

Pretty poor service. Order delayed. Notified item in warehouse. Notified could come pick up from warehouse and would confirm time. Never confirmed time. Item sent to different store 15 miles away, without telling me. Go to pick up item from distant store: wrong color/style. Salesperson without a mask. I was thinking about buying another piece of equipment from them, but after this run-around, will buy elsewhere. read more

If you are looking for fitness equipment, then start your search here. You may not go anywhere else. The friendly, welcoming staff is as honest as the day is long. Billy Salum, the owner, even steered me away from a more expensive piece of equipment to something more appropriate for my situation. I have never dealt with a more professional group of people. read more

I worked with Matt Sobel at fitness gallery, who made every effort to help me determine the best home gym products for my needs (as I had many and took a lot of his time with questions about every machine I had been researching), and did it all in record timing, with a smile on his face, and right within my budget for equipment that would have cost me twice that amount elsewhere. He responded to all my questions and managed to deliver on everyone of my requests, including fitting me in on a very tight delivery window. Everyone at fitness gallery went above and beyond to find exactly what I needed at a very affordable price. The shopping and purchase was a breeze, the customer service, delivery setup and delivery all went incredibly well and I didnt have to lift a finger. All in all, one of the best shopping experiences I have had. read more

My wife and I recently opened an Anytime Fitness in Capital Hill and Fitness Gallery has been a tremendous help with supplying our facility with commercial grade gym equipment. I would recommend them for anyone looking to add equipment to their home or business. And if you do, I'd suggest asking for Matt. He's a great guy who is extremely knowledgeable and helpful. read more

Top line Service. Top line equipment. Purchased a cage with Bench and Squat Rack in 2018 to put in Gym in Basement. Looks and works better than most gyms I attended. Awesome Staff on Colorado Blvd. No need to go anywhere else. Matt read more