honesty & integrity & fair prices quick to tespond highly revommend over 20 yrs experience read more

excellent family own business. We have been using them for the past 20 years, very responsive and honest.

We had been told by another company that used to service the commercial building..."it's a piece of #%$&, I'm not going to work on it and no one else will either!!!" Saw a recommendation and we called Fitzpatrick, could have had an appointment the next day, but we had conflicts. Got our AC working within 15 mins I think! He is doing research to find parts for the heat. Very old commercial unit, property sold multiple times, "no one knows anything" type of answers before. So far our experience has been A++++! Only reason not 5 stars is we are just waiting on the heat option. As a very busy dance studio....AC is really important! The instructors and students at Salsa Marin Dance Academy are going to be very thankful this summer. read more

Fairly priced, experienced, trustworthy and ethical. Doesn't get much better than this in Marin. You are in good hands here.

Super happy with these folks. Competent, fair pricing, really nice techs. Saved me from another company that was not only going to charge me 10x more, but had identified the wrong problem to fix. Fitzpatrick came out and had my furnace running in 15 minutes. Can't recommend them more. read more

I am completely impressed with the friendly, expert and prompt service provided by Fitzpatrick's Heating. It was a freezing cold day when our furnace stopped working! I tried a couple of YouTube tricks, but, no go. I texted my friend who's Husband has an HVAC business, and asked if he was available. She said, I ALWAYS use Fitzpatrick!!! Johnnie, our delightful pro, is a kind, efficient and knowledgeable local man. He didn't even act bugged when I was breathing down his neck while he was working! Turns out he is a loving family man, which makes me love this business even more ! I am sitting in warm and cozy bliss as I write this! Support this local business! They are the greatest! read more

Came out to look at a wall furnace which had shut off and I couldn't find the reset button. The furnace had been moved recently during a kitchen remodel project. In addition to getting the furnace restarted, I wanted it checked out to make sure it had been installed in its new location correctly. The furnace is over 10 years old and I wanted to make sure it was still I good working order as well. George checked everything including climbing up on the roof to check the vent He got the furnace reset and running again. The furnace is working fine and doesn't need to be replaced! Very thorough and courteous! I will certainly call them again. read more

I just had an AC unit installed by Fitzpatrick, having been referred by a neighbor. From beginning to end I found them honest, clear, and professional. Johnny took a lot of time with me on the phone in our initial call and was generous in answering all of my questions, and when he came to look at the house, he was practical in terms of what I really needed to focus on, saving me money vs. trying to upsell (which was my experience with another company I asked for a quote from). They are busy, and it was worth the wait. Once they began the installation, I was impressed by the skill and teamwork they demonstrated. read more

I want to deliver my highest recommendation for Fitzpatrick's local heating and air conditioning company. After two months of getting frustratingly high replacement estimates from at least five companies who charged me to look at or or gave "free" estimates; then refused to work on it because it was too old: "Our insurance won't cover it," they claimed. Then I finally got hold of Fitzpatrick's, and in an hour and a half, Alex (a man far younger than our 40-year-old furnace) had it fixed for $175 instead of the at least 15,000 dollar replacement estimates the other companies were quoting. Man, what a relief to find a competent company who will still work on an older furnace instead of insisting it "must be replaced." Alex checked it for cracks, carbon monoxide leaks and safety. It's been humming like a bee ever since. Thank you guys! read more

Fitzpatrick's Heating and Cooling is my go-to company. I've tried others but once I found Fitzpatrick, I won't go anywhere else. They are completely competent, honest, and dependable. They've fixed my furnace a couple of times, the second time the freezing cold day before the mortgage refi appraiser was coming. Mortgage refi official cannot appraise a house without a working furnace. Fitzpatrick was really busy because it was cold and a lot of people were without heat, but they did it efficiently and in time. Another time, I posted a question on NextDoor about my furnace putting out a weird smoke smell. I got a long reply from a neighbor who turned out to be Johnny (his wife's account), who took the time to try to help me, give me tools to test various problems. I found out only the next day when Fitzpatrick arrived at my door that he was the Good Samaritan on Nextdoor. I totally trust these home town guys. They know what they are doing and they are community members who thrive on transparency/honesty. read more

Every year George, one of the owners, comes to inspect and clean my two furnaces in preparation for the winter season. He is reliable, honest, and prompt. I wouldn't hesitate to recommend him. read more

I recently had some apt. units serviced by PG&E who came out to conduct a safety check...basically to ensure that all the wall heaters were operating efficiently. Two heaters needed additional service. I contacted Fitzpatrick's having used them prior...I met w/George who came out, diagnosed the problems and ordered the necessary parts. George was great to work with! He was patient, professional and his follow-up was excellent. Thanks George! read more

Yes, woo hoo, as good as it gets. Long story short, I had called another local company for an a/c repair, and was told the a/c AND heating system needed replacement to the tune of $18K. Whoa, stop there! I picked up the phone, called Fitzpatrick's, and Johnny surveyed and repaired my system with a new part and a very reasonable hourly rate. Professional, highly skilled, and trustworthy. read more

I highly recommend Fitzpatrick's. My friend's brother in law is an electrician in Marin and he recommended Fitzpatrick's as a reliable and honest HVAC company. Initially I called to see if they did furnace filter changes and Johnny recommended that I find the furnace and change the filters myself, since it is easy to do and he didn't want to charge for that. I really appreciated the honesty! So I went ahead and did that BUT I didn't realize that I inadvertently tripped a safety switch in the furnace. The power to my upstairs HVAC unit was out. I called them again and George (technician) was able to come by quickly and fix the issue. He actually came the same day and I find that very rare to have a quick turnaround for service calls. Other companies didn't have availability until next month! He was very friendly and knowledgeable. Thank you again Fitzpatrick's. read more

I called Fitzpatrick Heating and Air Conditioning to have a new furnace installed. His recommendation came from a friend/neighbor of mine which stated that this guy does outstanding work. True to his recommendation, his work is clean and neat. Previously I was a professional mechanic, and I like doing things the right way paying attention to detail. I expect the same standard of work on my furnace that I do in my own profession. Fitzpatrick HVAC gave me the estimate and the job was done promptly. He replaced the furnace and all external parts of the furnace like the oil line, flex steel braided line to the burner, damper and duct work all included in the furnace installation price. He also does his own tin work fitting my plenum chamber to the new style furnace (extremely neat clean workmanship) One call does it all, no sub contractors under him. No add ons, no surprises, and no compromises either. I'm giving Fitzpatrick HVAC 5 stars, but I'd rate him higher if I could. Everything was swept up and left in perfect order when he left. read more

We had a 25+ year-old gas furnace stop working. This firm was prompt, on time and diagnosed the problem as a failed electronic circuit, and were smart enough to have one in stock and on the truck, rather than having to backorder it: problem solved then and there. Their repair person was polite, capable and maintained Covid masking, and also knowledgeably discussed possible future replacement with a high-efficiency furnace or heat pump. I highly recommend this firm. read more

One month ago, Johnny came to my condo and I asked for a quote on a replacement furnace with a coil for adding an air conditioning unit. He said he would provide me with a quote in the next week. The next week came and went, and the next, and the next with no follow up from him. I called and left a message. It's been four weeks now, and haven't heard anything from him. What a bad representative for his dad's company. I wouldn't bother. What a waste of time. It's amazing they are still in business, with the lack of customer service and follow-up. If he didn't want the job, why didn't he just say so? I could have been interviewing other companies. read more

We had a drop-in floor furnace in a rental unit develop a leak at the control valve. As there was no shut-off valve at the furnace, PGE cut off the gas to the entire unit. This left the occupants with no cooking gas or hot water. That, of course, is an emergency situation. I called a couple of other companies looking for someone who could respond that same day or, at worst, the next day. Most were booked and one had a dispatcher who knew absolutely nothing about furnaces or anything else apparently. That company wanted $60 just to come out to give an estimate. I finally called a company that has great reviews on Yelp and the owner said that he was booked solid but recommended Fitzpatrick. I called and they returned my call promptly. The gentleman I spoke to, George, suspected the control valve and then gave me an estimate over the phone. He knew the prices of the parts off the top of his head. Even better, the price was substantially lower than other places I had called. I explained the situation and, although, George couldn't do the entire repair that day, he did agree to come by and install a shut-off valve so that PGE could turn on the gas again. He came at the end of the day as agreed. PGE turned the gas on and the occupants were back in business so to speak. George returned a couple of days later at the time agreed, installed the parts, and sent me a bill that was in accordance with our agreement. It's a real pleasure speaking to someone on the phone who knows what's going on, can give you an estimate, come on time, and do the work as agreed. These guys are top notch in my book. read more

Our heater gave up the ghost in during a cold spell. Johnny came out in a day and provided very competitive quotes. Unfortunately, the manufacturer was delayed in shipping a new unit; it finally came in on Friday and Johnny came over the weekend to install it. Great service...couldn't be happier! read more

My 50+ year old furnace stopped working. The HVAC companies I called wouldn't even look at it. They said new or nothing. One tech came and wouldn't touch it. He offered to replace it for $8K -in 2 weeks. Mr Fitzpatrick showed up today -right on time. It took him about 10 minutes to diagnose & repair the furnace. He charged a minimum standard fee -which I was grateful to pay. Many of my friends here in Fairfax are contractors -and they all recommended Fitzpatrick. If there was a SIX star rating I would choose that. Fitzpatrick saved me THOUSAND$. And he's local, family owned. What else is there to say? Thank you Mr Fitzpatrick -you saved my holiday season! read more

Call them they got back in a very reasonable time and believe it or not troubleshooter problem over the phone and solved within minutes. They could have made me wait come over and charged arm and leg but no. Nice to know there are good honest people left in Marin if ever I have a problem or any of my friends do I will be calling Fitzpatricks Heating!!!!!!! read more

Our A/C unit stopped working and to be prudent, I contacted a few companies to come out to look at it. Two others came out, each spending over an hour, with recommendations ranging from repairs in the thousands of dollars to a new system for much more. One also recommended replacing the whole system including the furnace/heating system (I didn't even ask for that bid since our heating is working just fine)!! George from Fitzpatrick's came out, spent 30 minutes or so, replaced a part, and our A/C is now working for a total cost of $200!!! I appreciate his honesty, service and professionalism and highly recommend them! read more

Fitzpatrick was top notch when my 40 year old heater stopped working. They came the next day and assessed the problem and fixed it within an hour. Their prices are reasonable, they are very professional and are local! I highly recommend them for furnace installation, repair or water heater replacement. Thank you Fitzpatrick! read more

Been out to our place 3 times over the last 8 years or so. I guess that could sound like faint praise but we have an old furnace. ;-) They're great. Very friendly. read more

Had a terrible grinding like noise in our AC unit. We called Fitzpatrick's and they were out the next day. They had the diagnosis and repair all done within 45 minutes, and our AC is as good as new. A much more fair priced option than other companies we called, and they were here within the timeframe promised. Thanks guys! read more

I like these guys, sent down to a rental that was having heater issues tenants rudely told them come back some other time, they arranged another time and checked out heater, was just more of a insulation problem, cost me only 100- thank you for the honesty and time read more

George came out to fix our old heater. He was quick knowledgeable and professional. It works great now.

Well, Yay! I'm a fan AGAIN. Hey there, this is the "30 yr. longtime Fairfax clients of Fitzpatrick's" that complained in our post of 06/22/18. Johnny was able to somehow shoehorn us into his schedule. The job finished up today and all looks great! This ductwork they installed sure looks like the latest generation of ductwork. I like how it's perfectly sealed. Our old sheet metal wrapped with fiberglass batting ducting was technology was right out of the 50's. There were small leaks every place two pieces of that old metal ductwork were joined! Thanks, Johnnie. read more

I have used Fitzpatrick twice and both times they came out quickly and had the part on the truck needed for the service. They were in and out and arrived when they said they would. Nothing but praise to offer. read more

John and his son Mike came out to help us with our rattling heater. It was a very busy Saturday in the middle of a cold spell. They were on time, professional and did not try to upsell us at all. They were also very courteous to my mom. Highly recommended for any of your heating needs. Thank you both! read more

Wish I had read the previous negative reviews before hiring this angry, rude guy. He arrived already stressed at "how busy" he was. (Like this "sudden cold spell" was MY fault!! Seriously Dude...just don't take the job on if you're THAT busy Durrrr!! He wasn't prepared to look at our gas fire "as he was too busy" - he did service the central heating but I decided his attitude and anger were completely uncalled for. Therefore I will contact another "Professional" Company for future work. read more

We're very happy with our new single stage Trane Forced Air Furnace installed by Fitzpatrick's Heating. It heats the house quickly and efficiently. Previously, we had a very old gravity heater which did not heat the house well. Johnny from Fitzpatrick's Heating gave us a very competitive bid and took care to explain the process and answer all our questions, including making the system AC ready when we want to add this feature. He was also very creative about where to position the heater vents, furnace, and duct work in our old house. The job was performed on time and smoothly with minimal impact on our lives. We were billed afterwards exactly what we had agreed on. We highly recommend this family-owned company for all your heating and cooling needs. read more

Came out to our house to do an estimate for installing air conditioning. Never came through with a quote even after I called three different times to follow-up. Guess they have enough existing customers that they don't need new ones. read more

After my last review, the company eventually called me back and I used them a couple more times and was satisfied. We are now in a different house and had them out where they made a couple careless mistakes which we ended up paying someone else to repair. Now they aren't returning my calls. I am surprised by the lack of professionalism I have experienced. read more

It was 32 degrees outside and we had no heat. John Fitzpatrick quickly responded to my call, and promptly got the stalled heater running again. Fitzpatrick heating has saved the day for us several times in the past, and I truly appreciate their service. read more

I've had two service calls from George and in both cases the service was terrific. He came when he said he would come, he called if he was going to be delayed and most important he really knows furnaces. I was impressed with him just looking and listening and then knowing what was wrong and being able to fix it. Honest pricing as well. Really good company and people! read more