Enjoyable! Little cheeseburger feels fresh with the veggies (all the way style). Consider if you need to take out ingredients because your burger might be too loaded and you won't taste the meat anymore. They give you plenty of fries so go for regular. The staff received me well and they kept the place restocked and clean. read more

Five Guys - Little Cheeseburger all the way no grilled onions - Burgers Near Me - Charlotte, North Carolina

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I work in the area and this is my favorite spot to grab lunch durning my lunch break. The employees are always super pleasant and friendly, plus they're fast! The food is always fantastic too. 10/10 read more

Stop by this business on July the 6th 2025 at 11:49 a.m. order number was six. The service at the counter was amazing the young lady had an excellent smile had a great disposition was patient and fully engaging her name was Sasha sascha. The individual who was the manager was awesome had a great sense of customer interaction we joked about the shake machine. This was the first time I have been in this location in over 4 years and it was truly refreshing to see them have a crew that was engaged and professional. read more

Very good Five Guys location. Burger and fries was one to remember, and the service was very on point as well.

It's a perfectly fine burger stop. They offer free salted peanuts to snack on while you wait for your order. We ordered burgers, and hotdogs and just one order of regular fries for all 5 of us. The burgers are fresh and huge, the fries were good and the hotdogs were large and pretty tasty. read more

I ordered a regular fry, had to wait over 30 minutes for them to make my order. They weren't busy, just lazy I guess. No one seemed in a rush to make the orders. Wouldn't recommend lol read more

First time at this particular store near Northlake Mall. Running errands and looking for some new clothes, lunch time came and we stopped in. My wife is not a Burger Fan so she went with the BLT and loved it. I love their Cheeseburgers with Bacon so a no brainer for me. Not dry and a bit messy but it was like the Burgers my Father used to cook in the backyard over Charcoal. Great taste and the tomatoes were just perfect. Fries as usual where very good and very generous portions. Every Five Guys I've been to has been very consistent. The one I normally go to is in Mooresville although we are getting one in Cornelius NC where we just moved from. Will have to give that one a try as well when it opens. read more

Five guys is three too many for burgers, and four for dogs which leaves a guy each for sides and register duty. Yes, you get infamous fries and there's sacks of spuds all over place but by the time you get to eat them the starchy magic has been lost to the hype. All in all it's a good little $5.00 burger that will set you back $7.00 all fancied up with bright fresh fruit and veggies: tomato, lettuce, onion, pickles, peppers, and other peppers... Regardless, I totally don't get the split hot dogs. Either get a better bun or a better hot dog or both. read more

Five Guys - Four guys too many made this - Burgers Near Me - Charlotte, North Carolina

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Horrible! Ordered small burger with mayo grilled mushrooms and grilled onions. No flavor of salt or spice and must have put a pea size of mayo with the other stuff on sandwich had no flavor. Very bland. The cajun fries were old cold and limp. Never coming back after this first experience. read more

Five guys is nice and let me tell you why. Burger heaven and "boardwalk style" fries. Little burger is one patty and a burger is two patties. They have have cheese and bacon options too. Don't want a patty at all, you can go veggie but it's not a veggie patty. It's just veggies in between the buns. They also have a grilled cheese option. Paleo, Whole 30, low carb? You have options to low carb and go paleo by ordering a lettuce wrap or bowl. Ordering whole30 is easy too. Patties are compliant, just stay away from non compliant sides like mayo, ketchup, cheese and etc. Five guys doesn't season their patties and I'm okay with that. I can always add salt and pepper. But what they have is always fresh and cooked to order. I love placing my order online and having it ready for pickup once I arrive. The only thing you ever have to wait for on a web order is the fries if you order. And the fries are good. You can get them regular or Cajun seasoned. Fried perfectly in peanut oil. And I like mine with a side of malt vinegar. (Not allowed on my current whole30 diet, but when I can grub on it it's just so good). And of course, the free peanuts. Help yourself and munch away while you're waiting for your food. So prior to a paleo/whole30 lifestyle we enjoyed five guys. And even after we can still enjoy five guys. Makes this a winner in my book for sure!! read more

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Order online said 10 mins, it's been 30. They need help! It actually took 45 mins when we drove off. No onions or jalapeños on my burger, didn't ask for whipped cream on shakes, but got it. A bucket of fries thrown in the bag, and ultimately the food was deliciously cold when we got home. These guys dropped the ball. We've been Five Guys fans for years, starting in TX. I love their fries. This location (first time), was disappointing. read more

Definitely slower service and not as good as other locations. Fries were just as good as anywhere else, but our burgers were not juicy like we've come to expect. Plus, no complementary peanuts. :( read more

Five Guys - So-so cheeseburger with grilled onions and lettuce - Burgers Near Me - Charlotte, North Carolina

Burger and fries was good went on black Friday price not bad everything is FRESHLY MADE!!!!

It's Five Guys, there's not a thing I dislike really. Great location convenient to home. Their burgers are always made perfectly. Like a heart attack caked in grease and fat. So delicious! I always order the junior bacon and cheese. Usually that along with a small fry is plenty of food for me. I have never actually attempted to eat the "normal" sized burger they offer here. I get mine with sautéed onions and shrooms and barbecue sauce. Simple but flawless in my mind. The service at most Five Guys places, this one included, could probably be a bit more friendly. But I don't honestly expect much when I'm being served by folks on minimum wage. I just want everybody to have a good day is that too much to ask?! Oh right. This is a review. And uh...don't forget to put the seasoning on your fries! ;) PS: don't eat the peanuts... read more

Not sure how Five Guys does it but, they somehow meet archaic NC state law against serving medium rare beef while still serving a juicy burger. Perhaps it's the grind they use having the right amount of fat or how they cook them to order on the flattop but, they pull it off. Lot's of fixings to choose from and the fries are just delicious. Fresh cut and fried to close to perfection with a choice of plain or Cajun seasoned. Any place that lists the location of "Today's Potato's" and also offers malt vinegar to douse them in has to take fries seriously. The staff at this location does a great job of keeping the burgers and fries coming no matter how busy they are and are always friendly. High marks for the total package! read more

Slightly bigger Five Guys location than the others I've been to (Concord mills and East Arbors Dr). They offer all of the menu options, have a ketchup and malt vinegar station as well as the ever popular choose-your-own coca cola machines. I have noticed that this location is not consistent when it comes to making their french fries. Some visits, they're perfectly crispy and lightly salted. Other times? hard and barely any flavor. Definitely a good spot if you're craving a burger. Yes it's going to cost more than your typical fast food joint but it's worth it. read more

Out & about on a Friday about lunch time & got a "to go" little bacon burger (my usual). The two gentleman employees were so friendly, wholeheartedly welcomed me as soon as I walked up to the counter. While I did have to wait an unusual amount of time for my burger - even though they weren't busy - I was perfectly content snacking away on the peanuts & sipping my Coca-Cola. My burger was yummy & the burger patty seemed a bit larger & thicker than I'm used to seeing, which of course made me happy! The pickles & jalapeños were fresh. Restaurant was clean... Parking can be an issue, as the location is sharing spaces with other businesses. read more

Had just watched a movie and we were super hungry. Definitely wanted a burger and the other burger place near the North Place mall didn't have very good reviews! Five guys always delivers! Love how you can get as many toppings as you want at no extra cost. Their toppings are pretty good too, the raw jalapeno, grilled onions, grilled onions.... yummy.....the little Cajun fries were actually pretty big and absolutely delicious! They have the best fast food fries ever! read more

Five Guys - Little Cajun fries - delicious! - Burgers Near Me - Charlotte, North Carolina

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I struggled going back and forth from 3 to 4 stars. The place was clean! They weren't allowing inside dining due to Covid but that was not an issue for me. The burger was good and the fries were just ok. Yeah... just an "ok" from me. My biggest issue was the cost. $17 & change for a burger, fries & soda seems TOO high to me. Was the burger good? Yes, it was but was it $17 good...no, no it was not. Yes, I had the option of going somewhere else but I'd heard a lot about this chain and I wanted to see if it lived up to it's rep. For me it did not but it's not their fault I'm a cheapskate. read more

Very disappointed. Ordered a meal for takeout and when we got it home half of the order was wrong!

Out in Rock Hill looking for a pet friendly patio and a good lunch. We called a few places and unfortunately they did not allow pets. Five guys not only did, their response was quite possibly one of my favs...."we allow pets on patio as long as they don't smoke" Burgers and fries are always good but made even better by sharing with our furry children on the patio. read more

Five Guys - Jack enjoying a trip to give guys. - Burgers Near Me - Charlotte, North Carolina

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Amazing burger and Veggie Sandwich nd Cajun fries , they bring my food out fast and hot, love it here ...

Wildly overpriced, absolutely horrid service. Several minutes after placing order and joining several others waiting I noticed - no burgers were even on the grill. A staff member finally emerged and got things started - no idea how long the others were already waiting. Over 25 minute wait, number called. Order was wrong (I later found out) and they didn't serve the milkshake. I had to ask and was first accused of not ordering a milkshake. I showed them my receipt and the staff member rudely prepared and slide the shake across the counter. Over $30 for a burger, fries and milkshake read more

Don't know if it was bad timing but this place was slower than a herd of snails traveling through peanut butter. This might be because they had (3) people working not "Five" as the name dictates. However, the gentlemen who was taking the orders was professional and showed composure. Luckily I ordered when no one was there because a line of nine souls quickly formed. Took thirty- four minutes for my Little Bacon Cheeseburger w/ lettuce, tomato, onion(raw) and A1 sauce. Of course fires and of course, I regretted it because they give you so much. But, I guess some people like that. Burger was good. Bacon was great. Although I really don't get why people like this place so much. It's not worth the price and I don't see the value proposition. read more

Best "fast-food" burger in the area, hands down. Excellent staff and food quality, made to order. If you're up for a quick bite and pressed for time, you can't go wrong with this particular branch of the popular burger chain. read more

You have a mask requirement it you don't follow the posted sign as patrons and you don't enforce it as an employee......wow! When I asked why she did not say anything she brushed it off like "we can't enforce it" then why do you have the sign posted? The sign should read strongly suggested if you don't want to enforce it!!! Yup I am being a Karen! read more

Have never had a problem at any of the many five guys in Charlotte and this one is no different, great service and delicious burgers.

Very slow service and poor customer service! I ordered 1 burger and 1 small fry and I watched 3 other people who came in after me. They weren't busy at all and it took almost 30mins. The staff was very rude and disrespectful. I will be reaching out to corporate read more

Burgers are great. Topping options are great. Pricing could be lower. The online ordering system could be simplified. It takes longer than necessary to place an order online. The one take away I have is for the bacon - it's tasteless, like a cheap quality of meat is being used. You should be able to taste the bacon. read more

The service at this Five Guys was superb. The gentleman preparing the burgers was just as engaged with us as the cashier and jumped in when the cashier had to leave the front. The food was good as to be expected at a five guys. But the service was great. Thumbs up! read more

Great burgers made to order. You can go with the small size or the bigger versions. Their version of fries are always a little burnt for my taste but they give you a great big serving. A great option is a bacon hot dog - you can't go wrong with that one! The only downside is that ot will cost you a good $20-25 for two meals. read more

Great location! Highly recommended for veggie sandwich; Grilled onions/ peppers/mushrooms topped with cheese lettuce tomato.

I hate to say it but I was not impressed with this Five Guys. I fell in love with Five Guys while working out on location in Texas. While in Charlotte for work, I tried them again and wasn't happy. They got my order wrong first off and then the flavor just wasn't what I recalled. Too bad because I have enjoyed them so much in the past. read more

Worst five guys I've been in. Fries weren't the correct amount nor cooked. Usually I don't have this problem with five guys but this one experience was so bad it has just left a bad taste in my mouth. 1 customer was waiting on there 4 burger order in front of me who ordered 1 burger and 1 order of fries. 32 minutes later I receive a 14 dollar bag of raw fries that barely filled the cup they where served in. Burger was the only edible thing edible it sucks that they took down the prosperity location because this one sucks read more

Even when online ordering check your burger before you leave. Drove home with the wrong burger had to go back out to pick up what I ordered then return home to cold fries read more

While I was in Japan for 4 months, there were two things I really really craved. Eastern-Carolina BBQ and Five Guys Famous Burgers and Fries. Yeah, not just a burger-- FIVE GUYS. The peanuts. The grease. The fries. Oh yeah, and The burger. It's all amazing. If you haven't been yet, you're really missing out. It's just a classic, American burger-- perfected. Also, they're made to order! The fries are always freshly (?) fried! So they come out nice and hot! I love the texture too. Not a fan of the hard, crunchy fries. Pro tip: The portions are usually big! A regular is a double burger and a normal fry is usually enough for two people. However, I did notice at this location they seemed to give less fries than other locations I've been to. read more

My favorite fast real burger spot. Your burger is made to order and fries are hot. Try the cajun style fries. There not to spicy, and you only need one regular size order for two people. 1 little burger 1 bacon cheese burger, 1 regular fry, and 2 regular drinks $12.42. My only complaint was that my bacon was cooked to hard. I hate crunchy bacon! read more

Five Guys - Order Counter - Burgers Near Me - Charlotte, North Carolina

Great fast burger. Hot, fresh, custom made fresh. Great customer service and the price matches the product. Delicious!!

Welcome to 5 guys!! Haha people who are new to Five Guys tend to be impressed. It's a lot of food but be careful, the prices add up! A couple of helpful menu tips: The regular burgers (cheeseburger, bacon burger, hamburger etc) have 2 patties. If you want 1 patty, get the JR ones. Yes, the toppings in red are all free! They're you're standard toppings (lettuce, mayo, onions, tomato, mushrooms etc) so don't be shy!! Ahh the French fries. I, personally, love the Cajun fries. They're not going to burn your tongue right off but they do have a kick! If you want the seasoning on the side they can do that. Or ask for a taste! They'll give you one. Fries again. The regular size will feed about 2-3 people. You get a LOT! So be mindful! This location in particular is always friendly, fast, and clean. They make all your food (fries too!) to order so it's always hot and fresh! It's in a good area but parking can be a bit of a pain because it's in a kind of strip. It's a little hard to see from the road but aim for Old Navy/David's Bridal and it's sitting there nestled next to Game Stop. Enjoy!!! read more

I'm giving Five Guys the 3 because of the price value of what your are getting. While the food is good, the price is just so high that I would rather go to a restaurant with a server. Hopefully management or corporate will see this review and bring the prices back down to reality. $40 for a 2 year old and 2 adults is entirely too much for a hamburger and greasy fries. Sorry, wouldn't spend money here again unless they come down on their prices. read more