I've continued to visit this Five Guys location and they've continued to be consistently good. My order has been correct every time. Their food quality and taste are very consistent. When we visit, we usually dine in. I enjoy that because I get to use their cool pop machines. We dine outside, when the weather permits. The fries are outstanding as are the hamburgers. I like this location because the outdoor seating is shady. You you can eat in front of people going through the Taco Bell drive thru and you can watch their expressions change as they realize they could've had Five Guys instead. Five Guys food quality and flavor blows Taco Bell out of the water. Anyway, this store does a great job and we will be back...again and again. read more

Five Guys - Shroom burger - Burgers Near Me - Medina, Ohio

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First off...the prices here are insane!! And on top of that, your register here is asking if I want to tip? While the burger was decent, we had a double cheeseburger and a single cheeseburger, a regular fries order ( which is much smaller that it used to be) and two drinks and it was $33 plus a 10% tip (so they didn't spit in our food) brought it to $35!!. We used to come to Five guys once a week or once every two weeks or so. We hadn't been for a few years because the prices were gouging levels. Not sure why we stopped in today other than we were hungry late in the day for lunch. I wasn't expecting $35!!! We will literally never be back as customers. Culver's burgers are just as good and you get a burger, fries and drink for $10 or less. Five Guys is a total rip off! I also saw a woman take an order that wasn't hers by accident. She got all the way out to her car and then came back in handed them the bag and the people behind the counter called the number for that order were gonna hand it to the couple whom it belonged to without saying anything. I said out loud..."you are not going to give that order out to him!" He was an older gentleman and they told him what happened and said...we can remake it for you if you want. He felt uncomfortable and he decided to take it. I was absolutely floored that they would do that and not remake his order when it was in someone's car unsealed and could have been messed with!!! Absolutely never coming back because of that and also the price gouging and the asking for a tip on top of the price gouging! read more

Medina is a wonderful town to live in but it is infamous for not having many restaurant choices. When I heard Five Guys was opening, I was more then excited. I have been here several times now and have never been disappointed. The burgers are always fantastic and yes, oh yes, the fries! The employees have always been welcoming and friendly. (Which can also be something rare to find in Medina) Thank you Five Guys for coming to Medina! Now let's hope some other good joints decide to follow read more

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Thank you to the good person up above that these great burgers and EVEN better fries are now minutes from my office. They are still in a learning curve so everything take a little longer than normal but enjoy the fries. Seriously, get 3! read more

I have not been to a five Guys for many years and it's a bummer that it's not what I have expected which is sad. I stopped by for take out the fries were good, the burger not so much no seasoning the only flavor I could taste was the bacon. The fries sorry to say was dumped into the bag not in the cup. My burger was already falling apart out of the wrapper before I even got it out of the bag. If five guys improved and made changes I will be back for sure and make this my places to stop next time. read more

They are super prompt and staff is great! Our burgers were fresh and tasty, all our toppings were there and we had a huge bag of fries! That was awesome!!! Even had peanuts to take on our way out! read more

Employees had a great attitude even though I should up 5 min before closing...the delight of the Five Guys is nigh! Clean establishment as well. Freakin punk left his five guys bag and burger wrapper in the parking lot right in front of the store...please tell me you guys got that on tape. In this wonderful county of ours, you have to be a deranged lowlife to litter like. A disgrace! read more

We come to Five Guys all the time (usually through door dash), but my family and I were out so we decided to grab it ourselves. Tonight was by far the best burger and fries we've had in a long time! Our burgers were cooked and made to perfection! The bun was not smashed down and our toppings were neat and as specified. Our fries were hot and crispy and the wait time was minimal (we ordered the food through the app then picked it up). Everyone was very friendly (as always) and we love getting food here. read more

Five Guys is by far my favorite burger in Medina. Burgers are always perfect, fries are crispy and salty...and do not forget to get the Cajun fries and a shake! Shakes are super underrated! read more

Was so looking for a juicy burger that my husband and i usually get from a Five guys. Medina location disappoints. It was a Sunday, maybe that's why, I don't know. Dry and tasteless l. Bummer. Fries were good but went specifically for a burger. read more

When the Medina Place opened up the quality of service was Great. Since then, the food quality has been not to standards since the past 3 visits. Very upsetting. Orders were messed up every time. Didnt complain but now its time. My family's simple order of 3 Ingredients on a Hamburger was messed up. How the hell do you make a hamburger with Lettuce, Tomato Mayo into a Lettuce, tomatoe, Onion Pickle. Fries do not seem to be cooked as very well. We will take our business back to the Fairlawn Establishment for now on. read more

Fries were decent.Our burgers were very greasy and tasteless!I got onions on mine,they weren't even crispy,dry and soggy w/no flavor.I had gone to another location,many yrs ago.Couldn't remember why I didn't go back.Hubby wanted to give them a try,last night.He LOVES burgers,didn't even finish his!Store was clean,service good.The food,i won't be back,lets just say that.Also the burger was almost 8.00...SMH! read more

This is Our second visit to the Medina branch, I was so looking forward to the tasty burger n fries ... an evening of NO COOKING. THE FRIES are the only item that saved the meal. The burger was over cooked and I prefer well done but not a hockey puck. No juicy burgers here. We,'ll probly keep the drive to Fairlawn branch always great. Very sad , We had wished for a branch in Medina for so long. read more