Delicious but super greasy. It's great when you're in the mood for a good burger but afterwards expect to have the itis(super sleepy greasy feeling) read more

You guys are going to KILL someone. I ordered a REGULAR HAMBURGER on Uber eats, NOT a cheeseburger. Then I got it and saw that you guys made a mistake. You just SCRAPPED the cheese off the meat patty. Still, there was a lot of cheese. What would you guys do if I was ALLERGIC? You could KILL someone. If you guys cannot handle Memorial Day weekend, THEN DON'T OPEN AT ALL. Otherwise, food's pretty good. read more

I don't see the big deal. Smashburger (chain) does a better burger. Company Burger (local joint) does a far superior burger. Burger King (mega-chain) does better fries. Everyone does better decor and better staff. I suppose, if you want a quiet place to eat a burger that's not objectionable, this is it. If you want to see everything that's going in your mouth, this is also your joint. It's expansive and well-lit. (But really, is that a compliment?) Coke Freestyle machines round out this experience. My burger was just fine, thank you. The fries were terrible. The peanuts were superfluous. The bathrooms are tiny, and I think that plastering all of their press all over the restaurant is tacky. Accessibility notes: doors open out. Loose peanuts in the restaurant. No Braille menu or signage. Counter is high. Well-lit. Can get loud at peak hours. read more

I tried this place today and it was TERRIBLE! The atmosphere is very cold and boring. Plain white walls with some newspaper clippings hung up. They could do much better with this space. Atmosphere: C The prices are OUTRAGEOUS! I ordered a small cheeseburger (the patty couldn't have been over 6 oz), a small order of fries, and a bottled water. My total was $9.75! Value: D- The food was terrible. My fries were room temperature and burger was cold! The cheese wouldn't even melt slightly. I brought the burger back and asked for a new one. The second try wasn't much better. I ate a few fries and a couple bites of the burger because I was pretty hungry, then threw the rest in the garbage. The burgers are seriously better at fast food joints at half the price. Food: F There's no way I'd recommend this place or ever return. And considering it was empty on a Sunday afternoon, I'm thinking others feel the same way. If you want a great burger in mid city, go to Boo Koo BBQ & Burgers. If you want to branch out of mid city, pretty much every other burger place you can think of is better than this. read more

Nicest people ever here. I dropped my credit card and realized it after I ordered and they just said don't worry about it and gave me a free meal. I can't speak highly enough about this location. Thanks for being so understanding. read more

Consistent good results can be expected and this is probably one of the better fast food chain joints for burgers. They load you down with a lot of french fries here and the service is typically fast and efficient. With so many options available to customize their burgers they have always gotten my burger correct which isn't the case with most other fast food joints. read more

So for anyone reading my reviews, I go through these phases where certain foods will sustain me for weeks. Sometimes they're healthy stuff which my body is very happy and pleased with me. Other times, it's nothing but junk. I'm currently on a burger kick, thanks to 5 Guys. Friend suggested we check this place out for Endymion. All the parties, we were supposed to go to at this point, were completely blocked by the parade rolling so we decided to make the most of it. 4 solid stars on the food. Since it was parade time, they had a limited menu. Only their double burgers and fries. You could get that with cheese and bacon as add-ons. That was it. So I got the burger add bacon. Friend convinced me to not get fries since we were going to be walking around and she thought the fries would be too heavy. She was completely right. Burger was excellent and really hit the spot. Meat was very moist and tender. (You can tell that it was freshly ground.) Good amount of toppings and the mushrooms had some flavor. Bacon was crispy and not too greasy. It was PERFECT! So while my friend and I chowed down on our burgers, we admired the smells of fries and observed all the other patrons. Friend mentioned the peanuts you can toss on the floor on other days but I'm happy to report they didn't have them that day. (Dirty floors creep me out- especially peanut shells. What is this? A barn?) Consensus: Like the shopping malls, if you've graduated high school, you're not their target audience. And I wasn't sure about the HUGE sign advertising that they had the best burger in Central Louisiana. From 2012. Sooo you're telling me that Alexandria and Natchitoches tasted these burgers AND voted before New Orleans even broke ground on our first?? Seriously not cool. Another thing not cool? The second security guard (first one was by the door to ensure no outside drinks or food entered) by the bathroom asking everyone for their receipts. "Receipt is only good for your first bathroom visit. If you're in there for longer than 20 mins, you'll need to buy something else." And the bastard had a stopwatch! read more

I dont get it. This place is so overrated and greasy. The fries are the best part of the meal but the burgers are tasteless. Five Guys took advantage of President Obama's visit in 2009 to national publicity but with all the great local burger joints this location may be in trouble soon. read more

Oh my god. Five Guys is amazing. Best burgers EVER. And their Cajun fries are actually spicy. And the place is very clean, which is impressive considering you walk in and just toss the complimentary peanut shells on the floor. And did I mention the burgers are amazing? Because they are. I grew up around the DC area and I gotta say, having a Five Guys here is like high-fiving my childhood. It's good to see that my nostalgia didn't steer my expectations away from the reality: their food is just as awesome as I remember. read more

I am really grateful that they decided to open up a Five guy's Burger and Fries here in Mid City. Even more grateful that it is within walking distance of where I live. This five guy's is not as busy as the one in the Elmwood shopping center which is a very good thing. The customer service was not as good though. The lady behind the register thought that it was more important to tend to mundane tasks rather than assist customers. The food though is still pretty good so it wasn't that bad of an experience. I definitely liked the coca-cola soda machine at this location. It's similar to the kind that you find at Wendy's. It's not the best five guys restaurant around but still is pretty good non the less. In short kick ass soda dispenser,good food, but not so great customer service. read more

This place definitely isn't special, but it gets the job done. I get pretty serious hamburger cravings sometimes, but never end up quenching them because I feel like my only two options are cheap/fake burger or expensive/real burger. Five guys fits perfectly in between, so I'm happy to have them close by! I visited mid-afternoon during a Saints game, thinking it would be slow and the order would be ready fast. There were only a few people there and the order still took a while, but I'm okay with that because they're actually making your burger to order. Next time I'll probably order ahead online so I don't have to wait. I wasn't a fan of the atmosphere. It feels like a cafeteria and there is a ton of peanut debris on the floor, despite people walking around sweeping non-stop. The textured tiles were probably were not the best choice with all that peanut stuff flying around. The decor is cold, hard, and uncomfortable IMHO. Anyway, back to the burger. I read reviews ahead of time so I made sure to order the "little" burger. It was still huge! I ordered it "all the way" and it was awesome. So, for $5 I got a big, fresh, real beef burger with tons of toppings! That beats fast food in both quality and price. The burger tasted like it was cooked on a real grill (I didn't actually look to see how they're cooked) and the whole thing wasn't overly heavy or greasy. It's not amazing, but it's satisfying. read more

The reviewers have pretty much nailed this place. I second what they say, put me in the majority. My two cents will focus on the atmosphere and employees. The atmosphere is terrible. Cold, sterile and really uncomfortable. The only interior walls in the place are made up of sacks of potatoes. The only decoration is the myriad of printed up reviews and ratings of themselves. You seriously have to wonder about a place that really needs to hype itself. I like the red and white, but seriously guys, have you been in an In and Out EVER?!?! Not like they are the acme of interior decorating, but at least they are solid. Five Guys is simply terrible. Now all you guys are doing is Burgers and Fries. Do we really need 12 fucking people to run your store?!?!?!? I think here in is a huge reason why your prices are so high. Cut your staff in half and you can drop your prices by 20 or 25 percent. Win/ win for everyone. Really solid burgers. Fries are limp and greasy. I'll be a semi regular, but TO GO only. read more

Sorry, every burger joint in New Orleans, Five Guys is as good as it gets. It's all in the simplicity and the freshness. Five Guys knows what works and they stick to it. Burgers, Fries, Hot Dogs (never tried one) and Sodas. That's it. Hand cut french fries. Fresh ground beef. One of their claims to fame is the fact that they don't have freezers on the premises. Everything is fresh and made to order. You wait a few minutes for your order, but that's just a testament to the freshness of the product. All toppings are included in the price of the burger, and you have some pretty awesome options to choose from (i.e. grilled onions, grilled mushrooms, grilled bell peppers, pickles, relish, A-1 sauce, BBQ sauce, mayo, lettuce, etc etc.) The fries, while hand cut and fresh, are not my favorite, and sometimes I just get the burger. But if you get the fries, get the Cajun style fries. They also have malt vinegar for dipping. And finally, they have two Coca Cola freestyle machines that offer the holy grail of hard to find soda, Diet Seagram's Ginger Ale. My personal favorite. I like Port of Call. I like Phil's Grill. But I really like Five Guys, and if I'm gonna get a burger, this is where I want to get it at. read more

If you want to wait 30 minutes for an overpriced cheeseburger than this is the place for you. The line to order moves fairly quickly but prepare for a long wait to actually get your food. The burgers are quite good and the ability to add a ton of different toppings is great. Im just not sure its worth $7. As stated in another review, the fries are extremely greasy and be warned, a large order of fries is a enough for a whole separate meal. Decent food, new and clean, greasy fries and long wait time. read more

Great place for the family. The food and service is great! They are super friendly and the food is all really fresh. Beware peanuts tho!

For my taste buds, it's quite simply like the slogan says, "Heaven in a brown paper bag." The menu is simple, and to the point. Burgers and fries are freshly prepared also. I'll be coming back! read more

Five Guys - First time here. Heard about this place for a while. - Burgers Near Me - New Orleans, Louisiana

Expensive but very very good burgers. First, I'm knocking off a star because no matter what I cannot seem to get a burger without tomatoes. I've told them what I've wanted on it - still ended up with tomatoes. I've explicitly said NO TOMATOES!!!! and still gotten them on it. It's not a big deal for me to pull them off since they are the fresh thick sliced kind but still. Now that's out of the way - mommy mode activate! They don't have kids meals here and the the little burger is too much for my little ones. Same with the regular fries. Even the drinks are too big. They will cut the burgers in half and wrap them separately if you ask. I recommend sharing fries and drinks if you've got little ones. A regular size fry works well for me and my two girls (5 & 6yrs). I really wish they'd get some non stool seating for outdoors. The kids love eating outside but hate the stools. Dining are is super clean, ladies room is close quarters but clean and well stocked. Staff are super nice to kids and will stop by for a chat while cleaning the dining area. read more

It's a novelty--like a new boat or car. Our (a group from my company went there-so I got a good consensus). They said "only the fries are unique and have any value", & "if they keep making the burgers square with square sautéed onions the place is going to get mistaken for a Wendy's/Or Kastle burger" read more

This is my third favorite place after Port of Call and Phill's Grill. The quality of the burgers and fries are great but pricey for a family. read more

Five Guys - Burgers Near Me - New Orleans, Louisiana

Went to Five Guys to try it again since my last experience wasn't so good. Wanted Company Burger! Should've followed my first mind n went to Company Burger. I ordered online hoping it would be ready when I got to the place, didn't happen. Seems they started order when I got there. While waiting I had a chance to see how thin the patties really are! Finally after waiting 15 mins for an online order I got my food. Greasy bag n all. The service was fine. The fries were soggy, the patty overcooked n way too small for the bun. Which was soggy from the toppings. Guess ppl like the fact that they can choose the toppings n they're needed to cover up the nasty patty!! Won't be retuning!! read more

Not sure why I would have to pay for extra for another patty just to make it a normal sized burger? It's not like it's all that good to start with. I felt like I was eating mainly bun. The restroom reminds of a damp cave. The floor was slippery and everything felt sticky. read more

Soggy fries. When you're only serving two items - burgers & fries - it seems like you could get them both right.

My favorite burger! The only place that has my combination I put on burgers at home- A1 and jalapenos! read more

Service was good, got lots of extra fries and all staff I spoke with were friendly. My burger had a little too much mayo on it, but it hit the spot. Could've been cleaner and music was. Little too loud. My one complaint is that the bespectacled manager was loudly yelling at his staff while I was eating. It seemed like he was giving direction but if any manager ever spoke to me the way he was speaking -- in front of guests, especially -- I would slap them in the face and walk out the door. read more

Great burgers packed with the greasy bag of fries. Honestly a small fry is good enough for two people to share. The burgers are freshly made and you are able to watch them being made which is great. The people working at this location are very friendly and fast as well. I will return! read more

I'm only giving it a 1 star because the girl at the counter was friendly and helpful with my order This was my first time here, have to say, it's probably my last time too First, I went to the restroom to wash my hands, the restroom was filthy and the floor was slippery, then I went to order, the process was fairly easy, when they called my number, I went to the counter to get my food, I was not impressed, I sat down and first off, the fries while hot they was also very greasy, the burger was so so, I've had better but I've also had worse, way worse The biggest problem I had was for a bacon cheeseburger, small fries and a small drink at a cost of 15$ and change, I was expecting something way better, It wasn't anything special I did however enjoy the music selection they were playing, although it was very loud, so louder was hard to carry on a conversation with anyone at the same table read more

I am very particular about my burgers. I'm always suspicious of anything that is ground. But when I find a good quality burger I stay with them. First of all they know how to cook a burger WELL DONE. For those of us who like well done burgers it baffles the brain that most places just can't get it right. But the burgers are not just done, but still juicy. Today I had a bacon cheeseburger with grilled onions. It was perfection. The wait staff was extremely nice. My only complaint is that the place is freezing. I suspect that because the cooking area and dining area are kind of combined, the dining area is much colder than necessary. Just take a sweater. read more

The worse customer service ever. I go here regularly. I live in the neighborhood . I usually only go when I'm on a budget. But I get sick of them closing a hour early just so they can leave. The job isn't done until business hours is over. This is a huge problem. I just called outside the door to place a phone order due to corona an I literally watched the girl pick the phone up an hang up on me. It was so rude an unnessacary. The people they hire take no pride into making the food or makin the customer feel appreciated .It gets upsetting spending my hard earned money on food at a establishment that doesn't appreciate my money. I wouldn't recommend people going to this place. I don't usually do this. Only when it's needed. read more

3/5 not what i remember ok, to be fair, i was trying to remember the 5 guys in phoenix from old business trips. but it's a chain! it's supposed to be replicable. i came in about 30 minutes before closing and the grill dude was not happy to see me. my burger was ok, kinda bland actually. and my fries were unfortunately toooo salty and not as crispy as i'd like. i think my bill ran close to $10 as well, which is probably what knocks it out of the running for a return. if you like DIY type foods, then this is a burger option. just not a great one, it seems. read more

The place used to have good sized portions of food. I guess the theme of places is when they start doing well is to make the portions smaller and smaller while keeping the price the same. read more

The food here is great. the burgers are huge, so is the fries. If you eat here you have to make sure you bring your appetite. The prices are very reasonable for the amount of food you get. Ask for the season fries, you want be sorry.. :) read more

Over priced burger fries drink 14 bucks . Luckily it was for my son. Port of call for life

First of all, it was so bright in here that I felt overwhelmed just walking in. We ordered the regular burgers and large fries, which were both so much bigger than I had anticipated. I went in after spending the afternoon drinking beer at NOLA on Tap so I was beer-hungry and I still couldn't finish the fries. The burger was pretty good and I like all the toppings but the fries were so unsatisfying. They had no taste and making a fried potato taste good is fairly easy. My husband liked them though so maybe I'm just off. I was also shocked at how long it took everything to come out. They were busy but only putting out one order every 4-5 minutes. I think we finally got our food after 20 minutes. It's ok and I might go back but it's not high on my list. read more

I would give it a 3, but I'm not seeing that these burgers are living up to their hype for the price. It was a burger. It was decent burger. But it wasn't the best burger I've had in new orleans like everyone says. read more

The burger was delicious! Unfortunately mine was covered in ketchup. The entire bun was ketchup-lubed spongy mess. My fries were limp and soggy. Worst of all, the staff was rude. Maybe they could spend a little more on a staff that cares about their product, and the place could be as good as the rest of the Five Guys in the country. read more

Now thats a tasty burger!!!! Fries are the bomb too. Service a little slow but worth the wait.

Overall a good burger; however, cheese slices not melted, some weird 1/4" diced onions seem weird, and hand cut fries great if they only were blanched first. Love the choice of toppings:) read more

Five Guys is top of my list for awesome and amazing burgers with all the fixings/toppings/add ons whatever you wish to call them. The burgers are always hot, fresh, sweet, and delicious. If you get it with bacon it adds a zesty and delicious crunch. The chips/fries whatever you wish to call them are also amazing. They are freshly cut and never frozen and have no chemical preservation so they taste a little different than common but they are much fresher and healthier. I totally enjoy and love my Five Guys. The staff is also great and amazing. The free peanuts are the icing on the cake!!!!! Yeah, it is more expensive than the leading competitor but it is worth it!!!!! So when you want delicious- head to Five Guys!!!!! You get what you pay for!!!!!!!! This is taste and quality!!!! read more

You guys gave me a complete wrong order. Gave me 2 cheese burgers with just lettuce and tomato instead of bacon cheese burgers. And a little fry instead of a regular fry. So technically you took money from me. I called to talk to the manager and they put me on hold for 10 minutes, then hung up the phone. I keep trying to call and they send me straight to voicemail. This is terrible business. read more

First time customer, heard great things about it. Read all the reviews and prepared myself for a long wait with my husband and two year old. To my surprise, I didn't wait as long as I expected based on the reviews. With over a decade in restaurant service as a manager and new store opener, I think the staff did well and moved with a sense of urgency. The place was kept clean the whole time I was there. My only complaint was the employee that was obviously on break chatting up another employee while she was restocking, effectively blocking the path for dinner customers to get napkins and ketchup. The burgers lack description and we both ordered regular bacon cheese burgers and received double burger patties. Im not complaining. I just don't know if that's what I will receive next time. Now, the reason I give this 3 stars: 1) Bacon. It can make or break a good burger. The bacon on both mine and my husbands burgers were cooked very well done and crispy. They were very thin and small and being so overcooked absolutely ruined the flavor for us both. We both took the bacon off to finish the burger. It's a rare occasion that my husband will pass up bacon for any reason. I recommend you pass on it too. The burger is good without it.! 2) Price. I felt like $28 was a bit much for what we received. Had we known that a regular burger was a double, we would have ordered differently and lowered our expense but there was no indication that we were getting doubles. The food was good but nothing special for a burger joint. Company burger on freret has them beat hands down in price and taste. read more