Doesn't deserve 1 star. The real point is zero. Stay away from the fix auto in 1840 Rue Le Ber, Montréal, QC, H3K 2A4. Despicable behavior. Keep in mind that the explanation he so rudely interrupted me to give, it is not true. Usually Fix auto give you a loan car, while repairing your car when they have available, your assurance do not dictate. Been dealing with Fix auto since 2008, same assurance's company never changed. He is disrespectful, a liar and hopefully a manager like this should surely not represent the values of the brand FIX AUTO on the market . Stay away from there. Knowing, I was losing my calm , I left the premises, he followed me outside with his fists up and tell me, as heard on the record " if you have something to say, say it to my face, then proceed to reiterate that he doesn't give a fk about consequences treating a customer so badly, with no regards. Lacking of so much active listening, courtesy and accountability, this individual has no business being in customer service . He doesn't even bother saying sorry for wasting a customer's time with such lack of professionalism, of incompetence. Also keep in mind that your personal informations are in an opened folder, at the front desk with your name widely written with all you ids for everyone to see at the reception...Zero protection of consumers personal informations. #Loi sur la protection des renseignements personnels dans le secteur privé means nothing to this Fix auto location, along with consumer protection rights. https://www.legisquebec.gouv.qc.ca/fr/document/lc/p-39.1 read more