Great customer service, quick and very responsive. Will be coming back again. Thank you!

Could not/would not provide a written estimate to repair a Pixel 9 with water damage but functional screen.

I am writing to follow up on the recent repair of my phone. As shown in the attached report, there was a clear display issue after the service was completed. I decided to trade in the device rather than continue addressing the defect. However, the display problem significantly degraded the trade-in value I received ($195 down to $75). read more

Fix N Gadgets - Apple trade-in flags display problem after the fix done by Fix N G - Mobile Phone Accessories Near Me - Pleasanton, California

This piece of shit looked at my aunt's broken screen protector, whispered something to his buddy and said "we have a special for $100" ....thankfully someone at the apple store told her it wasn't actually cracked, it was just the protector. Get some integrity loser.... no wonder you work at a scam shop instead of a real job read more

Talk about amazing customer service. Big Thanks to Nick and Shak for fixing my iPhone while I waited. Extremely professional and efficient. Guaranteed me they would do their best to fix it after my phone had gotten run over by cars and was pretty beat up. They replaced the LCD screen and corrected some bent metal edges and got my phone to work good as new. Thank you Nick for the phone case and a great service! I highly recommend this place. . read more

I've had Fix N Gadgets perform fix it services on our family iPhones 2x's recently, and each time they've resolved the issue with a minimum cost. My personal iPhone 11 Pro would not charge. The resolve was to resolder the port connection vs. replacing the charge port part, to keep the desired OEM part. They offer walk - in services and repair while you wait. Good service and good value. Highly recommend Fix N Gadget conveniently located in the Pleasanton Mall. read more

Came back to finally get the port fixed on my iphone 15 and he was done very quick!! Would highly recommend this place to anyone

Very reasonable pricing, same day fast fixing and friendly place. Got the charging port on my iPhone replaced and was offered complimentary screen protector. read more

ix N Gadgets did an amazing job fixing my phone. I was quoted almost $700 at another place, so I decided to call Fix N Gadgets and was pleasantly surprised by how affordable they were. The repair only took about an hour. They're located inside Stoneridge Mall, which was convenient since I was able to do a little shopping while I waited. They do offer add-ons like screen protectors, which I respectfully declined. Overall, great service, fair pricing, and fast turnaround. I highly recommend Fix N Gadgets. read more

The best and fast repair shop Thanks you for fixing my phone and tablet I took my water damage phone to fix n gadgets at Stoneridge mall it took an hour to get it fix I love this place and their service very affordable price. 5***** read more

Fix N Gadgets - I pad mini fixed working prefect - Mobile Phone Accessories Near Me - Pleasanton, California

I have came to this store 3 times to get my phone fix and they keep fixing my phone and my phone keeps breaking . They said my battery was bad and they replaced it twice and the battery that they gave me is not working. I'm past disappointed and they had me pay 300 just to get it fixed read more

My teen was shopping at the mall, she went into the store, she asked if they had cases for her phone. The man pulled one out of the package and put it on her phone. He heard her say to her friend that she liked it so he pulled the plastic off and sent her over to the register, never told her the price, rang it up, and did not give a receipt. She was too intimidated to say stop, wait, or ask questions so a good lesson was learned on her part. He charged $30 dollars for a cheap brand less case that isn't protective. I would not recommend shopping here. If they can take advantage of you they will. read more

Came in here to get Ricky's help and he was amazing and professional and very friendly. He wasn't up-selling and gave great info on my phone. read more

Fix N Gadgets - My bestie and getting our screen protectors for our phone - Mobile Phone Accessories Near Me - Pleasanton, California

Very impressed with the service here. Screens are in stock, wait times are short and the fix was done to a very high standard. Screens are in stock. Was actually looking to replace my phone with a new one after going to other places. Screens take a few days to ship in - or the long waits in general at ibreakufix. I was on the fence about keeping this phone with a broken screen but the ease and price of keeping it made the decision easy. Service is fast. Drop off your phone and wander the mall. Check out the new kitty petting zoo. Or check out the new TOys R Us that reopened in Macys. Take a picture with the giraffe. Thats an instagram moment. Once your done your phone will be finished. High standard of work. Everything was checked twice. Options were given so that this doesn't happen again. Very pleased. Buying a new phone is something I don't look forward to. Reload all these apps. Remember this password and that password. Dealing with all the old photos and baggage on that phone in order to move on from it. Honestly I think its easier to buy a new car than a new phone or computer - if you think like me - be sure and drop by - you will likely be pleasantly surprised with the experience. read more

Fix N Gadgets - Mobile Phone Accessories Near Me - Pleasanton, California

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This place has the best service, the repair was very professional, completely recovered like brand new. Also at a very timely pace. read more

Fix N Gadgets - Mobile Phone Accessories Near Me - Pleasanton, California

Honestly good and reliable place. A bit pricey but definitely worth it if u wanna go shop around while getting your phone fixed. Had a shattered back screen on iphone and it broke some internal stuff that made it not have any reception. Dude fixed it and havent had any problems since! read more

Brought iPhone 14 Pro Max for cracked back and non functioning screen after calling around to make sure parts available (college student granddaughter needing to get back to school). Told water damage caused screen to go blank. Long story short after $390.00 worked for exactly one week. Of course warranty doesn't cover but will fix again $50 with non Apple part but now says battery is swelling causing gap for future problems. Says go to Apple Store and get $700 trade in for new phone. WRONG! Apple trade in $175 because of blank screen. So screwed! Please beware and btw watch out as the gentleman has "knows everything" attitude to make it your fault. read more

Great guy. Nick fixed my iPhone lens (which had been run over by a car so all three shattered). At first he quoted me $89.99 for all threee which was reasonable. Turns out he needed to open the phone up because the metal was bent. Ended up being much more complicated but he still honored the original price and threw in a back lens cover. Much better bet than apple ($600 glass assembly for which you'd rather buy a new phone) read more

Great service!!! High quality and gave us discounts!! 100% recommend. Got a new screen protecter and camera lens protecter. My phone looks amazing! read more

Nick was super patience and helpful. He provided me with the best options for my budget. My screen was repaired in under 15 minute. Thanks again Nick for your help and contribution to the gadget world!! read more

Fix N Gadgets - Mobile Phone Accessories Near Me - Pleasanton, California

I have an iPhone 11 and wanted to fix a cracked screen. The gentleman working the booth said that he could do it for $170 so I agreed to it since I wanted to get the phone fixed and then trade it in at Apple and upgrade to the iphone 13. It was a big mistake. After an hour, I received the phone after payying $188 after tax. The screen glass looked nice however right away I saw that the the systems icon had a red alert, then by clicking on it I found that the phone screen was not a genuine apple part and there was no way to remove the warning. The guy told me "don't worry about it, the phone works". Well he was wrong! Now anytime I try and zoom out using two fingers on apps like Waze, the phone starts going bonkers. It randomly opens apps and even calls people on the contacts list. Its like the phone is possessed with a mind of its own. After googling the problem, I found out that this is a common problem when the display screen is not a genuine apple product and that there was no way of fixing this without replacing the display glass again by an authorized apple dealer. To make things worse now I can't even trade in the product for the upgrade because I have a display screen that's not a genuine Apple product. This was a big mistake on my part and I will never go back here again or to any other places like this. Do yourself a favor and go to an apple genuine store instead for screen fixes. read more

Fix N Gadgets - "Unknown part" causing phone to malfunction - Mobile Phone Accessories Near Me - Pleasanton, California

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Did repair on my phone screen but lost my cover case (how？), finally digging it out from garbage can but damaged the back of it. Ricky wouldn't apologize instead trying to sell me a new case. Ricky claimed the case was already damaged but refused to check the cameras, even try to charge me ($20 due to his time to check the camera really Ricky!?). I paid him and left. Ricky, you shouldn't work around with people if you hate customer service that bad, Learn how to apologize when you massed up, it is not that hard. read more

Fix N Gadgets - Mobile Phone Accessories Near Me - Pleasanton, California

I was at the Stoneridge Mall and passed by Fix N Gadgets. I was looking for a screen protector and had a small crack On the glass. He repaired it in 15 mins with a new glass screen and I got the screen protector ( this time around to prevent cracks!) for 50% off. Ricky was friendly, polite and super efficient! I love my cell phone- it looks brand new! And I don't have to worry about higher radiation levels through the cracks- I am thinking, I don't really know!? So feel better I went ahead and fixed it and that it was so fast! Why bother with the newest IPhone if you have a crack it?! Thank you Ricky! read more

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My Goodness. This place is great! Please use them for cracked screens or any other issue you may be having. My experience was nothing short of amazing. They were super nice, had wonderful fast service where I was able to watch them do the work, and they beat the cost of the competitors. Honestly, I was frustrated with other vendors but coming to Fix N Gadgets was so refreshing. I told him that I would share my experience because of the understanding and honesty they showed me. Please allow them to win you over as well. read more

I went there to get my camera fixed , went home & I still had the same issue , came back and manager was a little rude towards fixing it when there was a warranty , he fixed it and I'm still having the same problem, although it is more expensive you're better off going to Apple to be honest . read more

A friend recommended Fix N Gadget and they didn't disappoint... Nick was efficient, timely and thoroughly explained my options. No sales pressure and a staff you can trust. Highly recommend! April H read more

Nick is the MAN he went and fixed my crack screen like speedy Gonzales he gave me a reasoning price he saved me a lot of money from APPLE very satisfied he is the MVP I recommend this store if you want to save your pocket money :) read more

Amazing went in he fixed my charging port in 30 min ! Fast quick and easy. I would definitely recommend. - Nick was amazing

Thank you Nick and Ricky for your expertise on replacing my I phone Battery. The battery seems to be okey than the first one you replaced.

Quick, fast efficient service. They know what they are doing! He even did a complimentary add on service free of charge for me! Totally appreciated! Highly recommend Price wise, pretty fair, although I dont know whAt a typical charge to replace your iphone 6s cracked screen is But it felt right Thank you!!! read more

I appreciate your service and making things right at the end. Service is good and you can trust them with your device.

Took in multiple devices and got done fast with a reasonable price, not to mention the amazing customer service provided.

They did a great job repairing our iPhone model x that had a broken back glass. Would go there again for future repair needs. Service was done fast and accurately. Price was fair. read more

i went to the store to see what is my options of resolving my water damage phone and naveed came and help me very professional went out of his way gave me a really good price rather me paying more money buying a whole brand new phone he was very formal and respectful and understood my frustration and resolve my issue and became a happy customer i recommend to this store for anyone who has issues with there phone will save you a trip any phone company store or apple read more

After replacing my screen here I had multiple problem, i could not hear people when I would call someone, my Apple Pay stopped working and I went in for a refund, they insisted I just get a new screen so I did and that screen only worked for a couple days then had alol the problems the first replacement had. I went in again for a refund and they put my old broken screen back but I never got my money back. It was within the 90day policy they have. read more

Nick is an awesome person, fixed my iPhone X screen so quickly. He is very honest because the first screen he tried to replace was not fitting perfectly, so he changed that one too and made sure I got the perfect one.. Thanks Nick!! read more

Fix N Gadgets - The store - Mobile Phone Accessories Near Me - Pleasanton, California

Everything went well! They do amazing work. They are fast and knowledgeable. I've been here several times with different issue they were able to fix all issues. I'm highly recommend this company. read more

BIG MISTAKE do not ever order from these people and read reviews wisely. Went to the mall with my mom to the apple store to see the problem with my phone (The screen didnt work) and went to see how much it cost at the apple store (390) and we decided rather to wait till next time to pay for it. We soon later on were walking around and went to see this store and wondered how much it cost to pay for my iphone 13 pro. The man with black hair and a mustache told us various prices but the biggest price was going to be 399 for the screen to be fixed and the man offered to open my phone to see if it was fixable or unfixable for free and that he would call us to see if it was fixable or unfixable and that he would tell us when we went back to the store if we wanted to continue further and that he would fix it. We waited 30 minutes and walked around the mall and once the 30 minutes were up, we came back to the store and he smirked and said jokingly "Dont tell apple I fixed it or they'll get mad" and me and my mom looked at eachother confused and she asked " You fixed the phone?" and he nodded and she was asking him how much it would cost and he said 390. We remembered that he specifically told us he would "Only check if it was unfixable or fixable for FREE" not that he would FIX IT. He kept gaslighting my mom and lying that he said he would fix it even thought HE KNEW we asked him to only check if it was fixable or not. Not to fix it.!. We ended up having to pay the price due to lack of time but right now i just checked my phone and he put a unknown screen part on my phone and now my phone has a notification message saying its a unknown part. NEVER EVER buy from this store. read more

Ricky is amazing. He fixed my phone that was waterlogged. Super fast service and also really good QA checks on all phone functions. This place is super fast, reasonable, and very high quality. read more

My teen has an iPhone 11 with screen damage that stopped responding to touch. Part of the frame was slightly bent too. While Face ID was working before the latest screen damage incident, there was a possibility it was impacted by the last damage, but we didn't know as we couldn't swipe to test Face ID anymore. We got the teen a new iPhone 13 at the Apple store. Took the broken 11 to one of the Fix N Gadgets stalls nearby. They fixed it quickly. They repair, while you shop, which is a great idea. We took it home reset the phone and noticed it wouldn't let us set up Face ID. Took it back to the main Fix N Gadget shop. I Met Nick there and explained the situation. He spent more than an hour trying different screens, adjusting the components inside the phone, and confirming no direct damage to the Face ID hardware inside. He got the phone to a point where it lets me set up Face ID. All without charge. I'm impressed by Nick's exceptional service. Thank you very much. Nick has been doing this for over 20 years and hopes he keeps doing this for 20 or more years if he feels like it. This will be the "go-to" place for all our smartphone repairs going forward. read more